I rang the office today and spoke to Mathew scorer who went through everything with me and sorted everything out for me. his manner was excellent professional and polite. Mathew is a credit to true po... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Finance especially pension talks leave me in a muddle. Rebecca was great. She was helpful, concise and made me feel more in control about my situation. I would heartedly recommend True Potential to an... See more
Company replied
Phoned TP today needing help with some forms. Natasha guided us through them, such a pleasant experience to a very puzzling way to supply information. Thank you Natasha for taking your time today, you... See more
Company replied
Staff member rang soon after online request. Angel took time to explain in an easy to understand way what details and questions she needed from me. She answered all my queries professionally and in a... See more
Company replied
Company details
- Financial Consultant
- Financial Institution
- Investment Company
- Investment Service
- Pension Fund
- Retirement Scheme Provider
About True Potential
Written by the company
With over 500,000 clients, £30 billion of assets on the platform and a decade of success, we’re experts in helping people reach their financial goals. Whether it’s planning for retirement, investing for growth or simply taking control of your finances, we’ve got the expertise to help.
The True Potential approach aims to help you do more with your money by providing expert financial advice (True Potential Wealth Management), innovative investments (True Potential Investments), dedicated support, and award-winning technology.
Once we’ve set up your personal financial plan, you can track every aspect of it by app and online. If you ever want to make a change, add some money or make a withdrawal, it’s only a few taps away. Plus, whenever you have a question our friendly Relationship Management Team are here for you.
If you’d like to find out if our service is right for you and how we can help you do more with your money, please get in touch. There’s no obligation and our friendly team will talk you through your options.
With investing, your capital is at risk. Investments can fluctuate in value and you may get back less than you invest.
True Potential Wealth Management LLP is authorised and regulated by the Financial Conduct Authority, FRN 529810. www.fca.org.uk
True Potential Investments LLP is authorised and regulated by the Financial Conduct Authority, FRN 527444. www.fca.org.uk Registered in England and Wales No OC356027
How we offer you more.
Written by the company
- Expert financial advice.
- Long-term goals are unique to you, which is why we’ll design a financial plan that’s personalised for your circumstances and aspirations. Our highly qualified financial advisers take a holistic approach to creating, supporting and reviewing your plan.
- Access to innovative investments.
- We understand that you want two things from your investments, to maximise your returns within your chosen risk profile and reduce the risk of volatility. Our chosen investment solution, the True Potential Portfolios, aim to achieve both these goals whilst driving down costs.
- Dedicated video, phone and email support.
- When it comes to finances, having someone to talk to is essential. Our friendly customer care team are on hand to answer any questions you may have – whether it’s about your financial plan, your account, or money in general.
- Award-winning technology.
- As part of our service, you have 24/7 access to your whole financial plan with our mobile app and desktop site. This unrivalled view of financial life puts you in control and empowers you to do more with your money.
Contact info
Gateway West, Newburn Riverside, NE15 8NX, Newastle upon Tyne, United Kingdom
- 0191 625 0350
- contact@truepotential.co.uk
- truepotential.co.uk
Reach your true potential.
4.9
Excellent
21K reviews
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pensions
Abby was extremely helpful and replied to all questions asked. I came away knowing exactly what was happening,
7 May 2026
Unprompted review
Reply from True Potential
Hi Ian, we're delighted to hear about the help you received from Abby. Thank you for leaving a review.
Reply from True Potential
Hi Sue, we are glad to hear about the help you received from Rebecca.
Excellent company
Really good app, good communication via messages very knowledgeable advisor
16 April 2026
Unprompted review
Reply from True Potential
Hi Alan, thank you for letting us know about your experience.
The man l spoke to was very helpful and…
The man l spoke to was very helpful and nothing was too much trouble
5 May 2026
Reply from True Potential
Hi Kay, thank you for taking the time to let us know about your positive experience.
Talked me through the annual review and…
Talked me through the annual review and made it a straightforward task
30 April 2026
Reply from True Potential
Hi Philip, thank you for taking the time to leave a review.
Reply from True Potential
Hi David, thank you for leaving a review.
Use of TP app
Ease to access
Though subsequent phone also very supportive and professional, enabling me to navigate the app well
6 May 2026
Reply from True Potential
Hi Karen, thank you for taking the time to leave a review.
Reply from True Potential
Hi Lesley, thank you for taking the time to let us know about your positive experience.
Annual Financial Review
Gabriel from TP was very polite and knowledgeable. He answered my questions and completed my review efficiently. I would have no hesitation in reccomending TP to my family and friends.
6 May 2026
Unprompted review
Reply from True Potential
Hi John, we're pleased to hear about the help you received from Gabriel. Thank you for taking the time to leave a review.
Had great communication with my advisor…
Had great communication with my advisor with his professional advice.
6 May 2026
Reply from True Potential
Hi Peter, thank you for taking the time to leave a review.
Reply from True Potential
Hi Steven, thank you for leaving a review.
Very good quick responses to any and…
Very good quick responses to any and all queries.
Just what you would hope for.
Alex our customer support agent was very helpfull.
6 May 2026
Reply from True Potential
Hi Mr Brotherton, we're very pleased to hear about the help you received from Alex. Thank you for leaving a review.
When I need help today
When I need help today. I had help from a very nice lady, 'Jasmine Thompson-Heron who talked me through how to move my money.
6 May 2026
Unprompted review
Reply from True Potential
Hi Anna, we're delighted to hear about the help you received from Jasmine. Thank you for leaving a review.
Reply from True Potential
Hi Debra, thank you for taking the time to let us know about your positive experience.
Reply from True Potential
Hi Chris, thank you for leaving a review.
Outstanding Service
From the moment that I Invested my money, years ago, the Company staff that I have dealt with have been absolutely outstanding. Nothing is too much for them and they explained everything in laymen's terms, for those of us that struggle with Pension Finance. The service that I have received has been very Professional.
6 May 2026
Unprompted review
Reply from True Potential
Hi Mr Edmead, thank you for taking the time to let us know about your experience. We appreciate your feedback.
Prompt helpful courteous conversation…
Prompt helpful courteous conversation in response to my query Thank you
6 May 2026
Reply from True Potential
Hi Susan, thank you for taking the time to let us know about your positive experience.
Wonderful communications
Wonderful communications, explanations and advice is so clear and helpful. Wonderful service. Emily KH was very helpful and understanding and made the transition to TP services very clear.
6 May 2026
Reply from True Potential
Hi Christopher, we're pleased to hear about the help you received from Emily. Thank you for taking the time to leave a review.
Phoned TP today needing help with some…
Phoned TP today needing help with some forms. Natasha guided us through them, such a pleasant experience to a very puzzling way to supply information. Thank you Natasha for taking your time today, you were very knowledgeable and patient!
6 May 2026
Unprompted review
Reply from True Potential
Hi Wendy, we're pleased to hear about the help you received from Natasha. Thank you for taking the time to leave a review.
Great reliable service from Dan today
Great reliable service from Dan today. TQ for your polite assistance.
6 May 2026
Reply from True Potential
Hi, thank you for leaving a review.
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