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Rated 1 out of 5 stars

I have used this site a few times and the quality of freelancers varies considerably (like any site). However, the site itself is TERRIBLE, and customer support is TERRIBLE. I requested a balance with... See more

Rated 5 out of 5 stars

From my point of view Best customer support service . They cooperated and helped me to resolve issue .

Rated 5 out of 5 stars

My first ever freelancing platform...I've earned there 3000 Rs. till now(I know that's not very much, but as a beginner I was happy). It's services are very good, most of the facilities provided here... See more

Rated 5 out of 5 stars

I am on several freelance platforms and feel most comfortable with Truelancer. 1. It's not overcrowded. 2. Not infested with scamsters. You do find the occasional one. They too are taken down... See more

Company details

  1. Recruitment Service
  2. Business and IT Consulting Agency
  3. Employment Consultant
  4. Human Resource Consulting
  5. Website Designer

Information provided by various external sources

Hire Freelancers & Find Freelance Jobs Online. Hire Freelancers in India, USA, UK, Bangladesh, Philippines. Hire Skilled Professionals, Consultants, Contractors


Contact info

3.7

Average

TrustScore 3.5 out of 5

552 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Great Experience

Working with truelancer was a great experience, especially with the video call option to explain my detailed complicated job requirements.

This made communicating that much easier and I could get good results from my chosen worker.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Takes no responsibility at all

Truelancer doesn't care about their freelance workers. When a company you've done work for keeps changing the conditions for payment after the work has been done, don't think Truelancer will help you. They'll politely apologise for the inconvenience it may cause you to not get paid, but that's the extent of it. Truelancer will not hold the companies hiring people through their website accountable. For them it's all about the money, and Truelancer make more money on a company than one freelancer, so they side with the company.

18 July 2025
Unprompted review
Rated 1 out of 5 stars

Funds stuckb in escrow for over 7days

“I completed a project and the client approved my $50 payment over a week ago. It's still stuck in the seller locker. I’ve emailed support and tagged Truelancer on Twitter, but still no help. Please fix this — my username is [ude chinonso].”

28 June 2025
Unprompted review
Rated 5 out of 5 stars

This platform is humane and thoughtful

This platform is humane and thoughtful. Improvements can be made in terms of accountability but staff are responsive and try to help correct anything. We found good candidates and achieved what we needed to help support the poor and marginalized.

28 June 2025
Unprompted review
Rated 2 out of 5 stars

Bad customer service & Bad Selection

We wanted to do our website on WordPress, a simple task, the admin (Nikhil ) 2 times assigned two freelancers, and both failed to do the job. Bad Selection 2 Times.

Then, upon request to refund my amount, the request got neglected, and my budget is being hold without being able to use it.

You send emails, chats, WhatsApp, and no one respond!!

Does not look like a real professional company with systematic processes !

26 June 2025
Unprompted review

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