Truckbedsupplies Reviews 

118
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that online ordering is simple, and the delivery service is exceptionally fast and reliable. Consumers consistently appreciate the high product quality, great pricing, and the straightforward, hassle-free installation process. Though some customers noted minor issues like fitment challenges, compatibility concerns, or missing installation parts, support representatives often helped resolve them successfully. A few people also experienced unexpected shipping delays, packaging damage, or difficulties reaching customer support when attempting to resolve problems. Reviewers emphasize that while occasional obstacles happened, the overall buying journey remained positive for the vast majority of buyers.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting fast shipping times and items that fit... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting exceptionally fast shipping times and... See more

Customer service

Customers had positive experiences with customer service, noting that representatives were helpful,... See more

Order

Consumers find order to be positive, highlighting a smooth and easy online process with quick delivery and... See more

Quality

Users describe positive interactions with quality, consistently highlighting exceptional materials and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I odered the BAKFLIP MX4 Gen3 Hard Folding Cover, and received this shortly after ordering. No issues installing, then when checking the install it was determined that one of the latches wasn't workin... See more

Company replied

Rated 5 out of 5 stars

I've not yet installed my cap. Still need to remove the custom fitted fiberglass tonneau cover. But have assembled its frame. Assembly took less than two hours. Parts are of exceptional quality and al... See more

Company replied

Rated 5 out of 5 stars

Truckbedsupplies had the best price and shipping was a lot faster than expected. Product arrived in excellent condition with all parts and was easy to install. I also appreciated the follow up after t... See more

Rated 5 out of 5 stars

Was a little worried as I hadn’t heard of these guys. But pre-sales support was very responsive and informative. Someone responded to my question almost immediately over an hour past their posted clos... See more


Company details

  1. Truck Accessories Store
  2. Car Accessories Store

Written by the company

TruckBedSupplies.com is a trusted retailer specializing in high-quality truck bed accessories, backed by fast shipping, expert support, and guaranteed vehicle fitment. Based in West Babylon, NY, we offer professional installation services and an in-person showroom alongside our full online store. As an authorized dealer for top U.S.-made brands, we're committed to delivering a smooth, reliable buying experience for every truck owner — whether you shop with us online or stop by in person.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

118 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(118)

114 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product. Great delivery.

Ordered directly off the site and was expecting 5-7 days for delivery. The cover arrived the next day to my surprise. Installation was easy. Did it by myself in a couple of hours. Looks amazing and fits perfectly.

22 May 2026
Rated 1 out of 5 stars

Total disappointment

Brackets provided were not compatible with the composite bed of a Honda Ridgeline plus why would any company make a cover that drained water into the bed? I’m not drilling 5/8” holes in the bed of my brand new pickup! Then the fact that it doesn’t provide security was another nail in coffin! I wasted my money on your product and should have purchased a product from Lomax like I did for my first Ridgeline, a mistake I have since corrected!! The cover from Lomax took less than an hour to install, keeps water out of the bed and provides real security, lesson learned!

15 May 2026
Rated 5 out of 5 stars

Great experience!

Was a little worried as I hadn’t heard of these guys. But pre-sales support was very responsive and informative. Someone responded to my question almost immediately over an hour past their posted closed time. Purchased bakflip bed cover for almost $200 less then anyone else and was offered free shipping. And no tax due to a Memorial Day sale. I placed my order late evening on Thursday going into memorial weekend and I opted for next day delivery (end up paying $26 in shipping for the next day shipping), and had the bed cover delivered late morning that Sunday. Well package and works like champ. Would order from them again in a heartbeat!

22 May 2026
Rated 5 out of 5 stars

Incredible customer service

The customer service was some of the best I’ve had recently. I had questions about the tonneau cover I was ordering to make sure it was what I needed. An actual person replied promptly both via email and text to answer my question. Then when a little plastic piece had broken during shipping, the immediately helped me process a warranty claim and get that piece replaced. They proactively followed up and ensured I was satisfied with my order.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent seller

Excellent seller, my bed rug showed up fast and in perfect condition. I’ll be back.

19 May 2026
Truckbedsupplies logo

Reply from Truckbedsupplies

Hi Bill,

Thank you so much for your review and for placing a second order with us. Providing our customers with the right parts for their truck and making the process as smooth as possible is exactly what we strive for, so we're thrilled to hear we were able to get you what you needed. We truly appreciate your continued support and look forward to helping with any future truck upgrades.

Thank you again!

Rated 3 out of 5 stars

Better instructions and more clamps…

There were no instructions in the box or online about installation for an 8' bed. On the 8' bed in really need a few more rail clamps for the latches to work properly. Yup have to hold the rail and push down on the cover to make the latches work because there is to much space between the clamps.

19 May 2026
Truckbedsupplies logo

Reply from Truckbedsupplies

Hi,

Thank you for your feedback and for sharing your installation experience. We're sorry to hear that the instructions provided did not adequately cover the 8' bed application.

One of the reasons we've created our own installation guide library is to help customers find installation resources when manufacturer instructions are limited or unavailable. Our installation guides can be found here: https://truckbedsupplies.com/pages/installation-guides.

We also appreciate your feedback regarding the number of rail clamps for the 8' bed configuration. We understand how the additional spacing between clamps could make it more difficult for the latches to engage properly, and we'll be sure to share your comments with the manufacturer for review.

Thank you again for taking the time to provide your feedback. Comments like yours help improve both the customer experience and the resources we provide to future customers.

Rated 4 out of 5 stars

Prefect fit

Looks great, fits great, would like to have one more clamp for each side. 3 works but 4 would be much better.

19 May 2026
Rated 4 out of 5 stars

I would go 5 stars as the topper fit…

I would go 5 stars as the topper fit perfectly after an adjustment.
The threaded knob that secures the topper to the bracket was completely off the bracket when I unpacked the topper. I can't believe that all the parts, spring, washer, horseshoe clip were still in the box after searching for 20 minutes.
Maybe some tape on the knob to ensure it doesn't vibrate off during shipping would help?
This is the 3rd undercover I've owned and I would never buy any other kind.
Thank You

18 May 2026
Rated 5 out of 5 stars

Great customer service

My original purchase of the BakFlip cover went smoothly. A couple of weeks later I broke a clip when loading a heavy item. The clips were not available for purchase online. TruckBedSupplies sent me a set free. Great follow up communication and customer service.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

TBS has me “covered”!

Truck Bed Supplies, along with their customer service representative Ria, were wonderful to work with. Their interest, follow-up and resolution was the best I have ever come across. Based on my positive experience with TBS, I would highly recommend them for anyone’s truck bed needs. Thank you for keeping me and my stuff “covered”!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellant Customer Service

Excellant Customer Service, I had ordered a bed rug for my truck product came in wrong. Ria was excellant in resolving my issue and the correct product was delivered in 2 days. What a Company with Ria quick response. I have a Company and know many People and they will surely know where to purchase their truck supplies. Thank you again Ria!!!

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Great products

Great products. Fast delivery. Customer service is very reliable. This company stands behind their product and the processes in place!

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing products and customer service

We found the ladder rack and fas top we were wanting for our work truck. We found it here at a reasonable price and had a discount! When the fas top arrived, we were missing the ladder rack even though our email said both were delivered. I reached out to the company and got an immediate reply with an updated tracking number for the ladder rack which was coming the next day! Amazing prices. Amazing customer service. Will return for more purchases!

23 April 2026
Unprompted review

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