Tru-lens Reviews 57

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Great service! Love the free shipping. Also love the extra lens case and small bottle of saline added to every shipment.

Company replied

Rated 4 out of 5 stars

My experiences have all been very good. The only reason I did not give a 5 star rating is because I’m supposed to have an ongoing work perk through Venngo, however the site only allowed me to use it o... See more

Rated 5 out of 5 stars

Smooth, easy, no hassle, just the way all services should be. And the price for my contact lenses is price competitive. Reliable too (even when Canada post was on strike) and great upfront custom... See more

Rated 5 out of 5 stars

Easy to place an order, ships quickly and is always delivered in perfect condition. I like that my order history is always saved so I can re-order easily. Be sure to sign up for their mailing list to... See more

Company replied

Company details

  1. Eye Care Center
  2. Pharmacy

About Tru-lens

Written by the company

Who is Tru-Lens

Tru-Lens is a trusted and reliable online destination for purchasing contact lenses, offering a wide array of high-quality lenses to meet the diverse vision needs of customers. With its commitment to exceptional customer service, competitive pricing, free shipping and a seamless shopping experience, Tru-Lens stands out as a top choice for lens wearers.

Our Advantages

At Tru-Lens, customers can explore an extensive selection of contact lenses from reputable brands. Whether you need daily disposables, weekly lenses, monthly lenses, this website has a comprehensive range of options to suit various vision requirements. Each lens is crafted with precision and care, ensuring optimal clarity and comfort for the wearer.

Why choose Tru-Lens

One of the key selling points of Tru-Lens is its dedication to customer satisfaction. The website provides a user-friendly interface that facilitates easy navigation and a convenient ordering process. Customers can quickly find the lenses they need, add them to their cart, and securely complete their purchase. Tru-Lens also offers reliable and efficient shipping, ensuring that lenses are delivered promptly to customers' doorsteps.

Our Promise

Competitive pricing is another highlight of Tru-Lens. The website strives to provide affordable prices on all its products, allowing customers to save money without compromising on quality. Additionally, Tru-Lens frequently offers promotions and discounts, making it even more cost-effective to purchase premium contact lenses. With Tru-Lens, customers can enjoy the convenience of online shopping while obtaining excellent value for their money.

Our Feature

Tru-Lens places a strong emphasis on customer care. The website features a dedicated and knowledgeable customer service team that is readily available to assist with any inquiries or concerns. Whether customers need assistance in selecting the right lenses, navigating the website, or resolving any issues with their order, Tru-Lens's support team is committed to providing prompt and personalized assistance.

We are Tru-Lens

Tru-Lens is a reliable and comprehensive online platform for purchasing contact lenses. With its wide range of lenses, competitive prices, efficient shipping, and exceptional customer service, this website ensures a seamless and satisfying shopping experience. Choose Tru-Lens as your trusted source for high-quality contact lenses, and enjoy clear vision with the utmost convenience.

Shop Contact Lenses

Tru-Lens: Your vision comes first.

Written by the company

Truly the most comfortable name-brand contacts at delightfully low prices.
Because your vision comes first, don’t settle for second-best! Tru-Lens stocks only the best brands: Acuvue, AirOptix, Dailies, CooperVision, Define colour lenses, and more. Free delivery on all orders and more! Subscribe now and get a 25% off your first order and more exclusive offers from Tru-Lens.com

Truly the best in customer service, comfort, quality, and value.

Your vision comes first. Don’t settle for second-best. Choose Tru-Lens.

Your vision comes first. Don’t settle for second-best. Choose Tru-Lens.
Truly the best online shopping for premium contact lenses. Because your vision comes first, at Tru-Lens. We offer your favourite premium contact lenses. You can find monthly promotion on brand name contact lenses. Easy online ordering with next business day processing. Free shipping on all orders, we offers dedicated customer support care through email, livechat and phone. Buy more and save more, earn reward points on every order. Satisfaction guaranteed returned and unopened products within 30 days of your purchase.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

57 reviews

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Rated 5 out of 5 stars

Great service

Great service! Love the free shipping. Also love the extra lens case and small bottle of saline added to every shipment.

3 January 2026
Tru-lens logo

Reply from Tru-lens

Thank you so much for your kind review. We appreciate your support!

Rated 5 out of 5 stars

Easy to order

Easy to order. Fast delivery. Very pleased.

10 October 2025
Tru-lens logo

Reply from Tru-lens

Thanks for your review! Happy to hear everything was quick and easy.

Rated 5 out of 5 stars

Customer service is good

Customer service is good

5 February 2025
Tru-lens logo

Reply from Tru-lens

Hi Fallon,

Thank you for your kind words. We are thrilled that our customer service reached your expectation. we appreciate your support. Enjoy shopping with us anytime!

Rated 5 out of 5 stars

Great and speedy service

Great and speedy service

1 January 2025
Tru-lens logo

Reply from Tru-lens

Hi there Terry! We appreciate your kind words and are glad you had a positive experience with our service. We look forward to serving you again. Have a good day!

Rated 1 out of 5 stars

I have not received my order due to the…

I have not received my order due to the postal strike

11 November 2024
Tru-lens logo

Reply from Tru-lens

Hi Katherine, thank you for your comment.
We apologize for the longer delay on your order. We believe that one of our customer support team members has already contacted you regarding your order.
We are sorry for the inconvenience.

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