As an under-tall adult, I finally realised what I need is the Junior Trtl as the adjustable one is way outside my budget and only comes in boring colours. My Junior Trtl and I have travelled man... See more
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3 Cadogan Street, G2 6QE, Glasgow, United Kingdom
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The delivery was quick and in good condition. I haven't used the pillow yet, but I tried it and it feels comfortable, I am looking forward to using it on my next red eye flight. My daughter didn't like the look of hers, she wants the usual shape. I contacted Trtl about the return and they were quick to write back and also human.

Reply from Trtl
fully satisfied with reaponse speed, quality, and attitudes.

Reply from Trtl
Customer service is honestly the the best I have ever come across
Quick to reply
Quick to respond and sort little problem out straight away

Reply from Trtl
I’ve had my Trtl travel pillow for five years now, and it’s still the only one I reach for. What won me over was how lightweight and compact it is compared to the bulky horseshoe pillows I used to lug around, it actually fits in my bag without taking up space I need for everything else.
The real difference has been waking up without a stiff neck. The support stays put even when I shift around during a flight, and after five years it still holds up like it did on day one. If you travel often and are tired of neck pain ruining the first day of your trip, this pillow has genuinely made that a non-issue for me.

Reply from Trtl
The Turtl team provided plenty of communication and assistance when I needed to return one of their products. They advised me in what Trtl product could work for a person of my size.

Reply from Trtl
I purchased a TRTL travel pillow cool. The item arrived very quickly. I did my research before purchase as I would consider this item a bit pricey. However I used it on 2 x 3 hour coach journeys. It took a little adjustment to get it comfortable. I used it while listening to an audio book and used it to rest my head, I fell asleep on both journeys. There was no head bobbing and no neck strain. As i am a very hot person I was concerned it might be to hot but it wasn't in the least bit hot. It was definitely worth paying the extra and getting the cool one. I would recommend this product

Reply from Trtl
Great product, speedy delivery. Best sleep I've had in weeks after all the heat (thanks to train A/C!).

Reply from Trtl
Amazing responsiveness to a request for a return label --virtually instaneous! A pleasure to deal with Trtl and much-appreciated!

Reply from Trtl
I have tried the usual suspects in travel pillows, but Trtl is a game-changer!! Easy to use, easy to pack, indispensable on my trips to Europe. Planning to order a new one, with cooling fabric and a storage bag!!

Reply from Trtl
Very quick response to my request. Offered good resources to ensure I knew how to use the product better and when I decided I needed to return it, quickly issued a return label. No hassles!

Reply from Trtl
My package got lost in transit and the TRTL team acted immediately when I informed them about the situation. Thank you so much for resolving the situation promptly! Awesome customer service!👏💖

Reply from Trtl
Good to receive a reminder regarding exchange and very prompt response to each email thanks!

Reply from Trtl
Good product, fairly comfortable. Wouldn’t wear makeup whilst using the neck pillow.

Reply from Trtl
Ceejay was extremely helpful, professional and polite. Truly appreciate the Trtl team for all that they did to provide top-notch service and provide assistance in ordering a great product.

Reply from Trtl
The customer service team understood my issue and responded quickly. They were helpful and professional throughout the process.

Reply from Trtl
Im very impressed with the wonderful service your team has given me. And such an extremely quick response to my messages every time. Its very heart warming to find a Company who actually cares about their clients.
I will be recommending your Company to others, 5 star!
Thankyou so much

Reply from Trtl
I received a quick reply with the information included to satisfy my inquiry.

Reply from Trtl
Easy to use and comfortable to wear. Slept very well on a red eye from Seattle to DC.

Reply from Trtl
Quick response. Polite, dealt with return with ease. Great customer service.

Reply from Trtl
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