I have only good things to say about Trono.co! I made a mistake after my order and received a prompt and polite response which highlighted my mistake. The service has been great and the Furry cardigan... See more
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Delivery was a bit slow but customer services were excellent and the product was top quality and well worth the wait. Special thanks to Jyles for his help.
The sizing runs super small, something that would come from a cheap asian factory. The quality seemed alright though. Opened a return because the XL was the equivalent of a UK medium even though... See more
I have an item to send back for a refund as it is too big for me, I believe you can only return it within 14 days. I have tried to email made a request of refund it’s been approved but there is no add... See more
Company details
Written by the company
Our aim is to design and create truly unique and premium quality products, influenced by current and upcoming fashion trends. The brand prides itself on combining inspirations from around the world and producing the ideal clothing garments for the modern generation and lifestyle.
Contact info
United Kingdom
- info@trono.co.uk
- trono.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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I have only good things to say about…
I have only good things to say about Trono.co! I made a mistake after my order and received a prompt and polite response which highlighted my mistake. The service has been great and the Furry cardigan I ordered is a great true to size fit and I was also impressed with the quality of the fabric, so much so that I intend on buying the other coloured version of this garment. Thanks for the great service!
Top quality denim
Delivery was a bit slow but customer services were excellent and the product was top quality and well worth the wait. Special thanks to Jyles for his help.
Poor Material that runs small
Don't waste your money. they have a small window for you to return items and you'll be paying for overseas shipping for items you can find on Temu or the Tiktok Shop.
Refunded half the amount paid... Sizing wrong
The sizing runs super small, something that would come from a cheap asian factory. The quality seemed alright though.
Opened a return because the XL was the equivalent of a UK medium even though I ordered an "oversized"
Opened a return, had to pay £12 to send it to norway, then they had to pay 25€ customs for my return, so I ended up getting a refund of £35 when in total my order was £65 + £12 return = £77
Refunded less than half of what I had to pay to deal with this company, and the shipping times are horrendous, it took a month to receive my order..
If you do end up buying here, buy like 2 sizes up on their tracksuits lol
100% satisfied
I couldn’t be happier with my experience purchasing jeans from this company. From start to finish, everything exceeded my expectations.
First and foremost, the quality of the jeans is exceptional. The fabric feels durable, thick, and well-made without sacrificing comfort. The stitching is clean and strong, the fit is exactly as described, and the jeans hold their shape beautifully even after wearing them for extended periods. You can tell a lot of care and craftsmanship goes into how these jeans are made they truly feel premium and built to last.
Another huge plus was the shipping speed. My order arrived much sooner than I expected, and the jeans were packaged securely and neatly. It’s always refreshing to order online and not have to worry about delays or poor handling during delivery.
Overall, this company delivers exactly what they promise: high-quality jeans and reliable, fast service. I’m extremely satisfied with my purchase and feel confident recommending them to anyone looking for well-made denim. I will absolutely be buying from them again over and over.
If you’re on the fence, don’t hesitate. This is a brand you can trust 💯
PLEASE DO NOT BUY FROM THIS WEBSITE…
PLEASE DO NOT BUY FROM THIS WEBSITE !!!!!
It is a whole scam the jean quality are terrible there sizing are way off manufacturing wise , & on top of all that to return items you have to send them to “Netherlands” which just the cost alone cheapest as that your looking at about $120 dollars all set and done. I’m so upset and regret buying from the site , it’s a lesson learned and a loss took. They are not informative on their website, customer support is terrible . Please do not waste your money would hate anyone to be in the situation i’m in , I spent $184 for three pair of jeans that i thought were nice and unique good quality the complete opposite. As you can see w the #s if i do return them i’ll probably get $64 tops if im lucky
I have an item to send back for a…
I have an item to send back for a refund as it is too big for me, I believe you can only return it within 14 days. I have tried to email made a request of refund it’s been approved but there is no address to send it back to ? Also I tired to DM in insta nothing ! I’m disappointed in lack of poor communication I just want to make a refund.
Long delivery but great customer service
Took a long time to receive the delivery of my item. However upon reaching out to the customer service team they couldn’t have been more helpful. When my item eventually arrived it was too small, exchanged it for a large and again it took a bit of time. Got my item in the end but the whole process took over a month. But I love the product. Nice customer services to interact with and really nice products.
A slight hiccup, but the staff went above and beyond!
Ordered a piece from Trono recently and had a slight delay with the delivery, this was slightly annoying, as I paid for the express shipping, but nevermind… they then reached out to me very quickly to let me know there was a problem with warehouse communications and apologised and made sure I was informed when the package was en route. Which was a nice touch.
After delivery I also had another issue, which again, slightly annoying, but they quickly resolved this, and quite honestly their customer service team went above and beyond to make things right and I appreciate the level of care they took to make sure they responded and fixed the issues quickly.
Their customer service has been a lot better than most brands I have dealt with in the past and that alone is enough to make me give these guys another chance, I understand they’re undergoing a major rebrand and trying to push a whole new look which I commend them for, and hiccups will happen along the way, but they way they handled things was brilliant and I take my hat off to them.
I will make sure to keep an eye on there socials and will definitely give them another go with their new upcoming collections.
Thanks guys!

Reply from Trono Clothing
Good Customer Service
Didn't receive my package initially due to courier error but they went above and beyond to rectify the situation.

Reply from Trono Clothing
It's fake website
It's fake website
Cheater
Worst product
Torn n used shirts

Reply from Trono Clothing
Outstanding as always!
Once again very prompt delivery. The new design is stunning, same excellent quality I have grown to expect from Trono. Will be ordering again!

Reply from Trono Clothing
Excellent quality 👌
Jumper
Love my purchase the Hoodie fits just right third jumper and will get more in different colours.
Bought a hat
Bought a hat, was very high quality premium material.
Will purchase more products from this brand.
Thank you!

Reply from Trono Clothing
Very good qulaity clothes and great and…
Very good qulaity clothes and great and very helpful customer service. Highly recommend

Reply from Trono Clothing
Great Service, Great Quality
Have purchased several items over the last year or so and have to say I have been really impressed. I had not heard of Trono at first so was a bit unsure whether to order or not but I am glad I did as the quality and service is great! Highly recommended!

Reply from Trono Clothing
Excellent service and fast delivery
Excellent service and fast delivery. I’m always dubious about on line direct shopping. This firm are great and the products stunning quality!

Reply from Trono Clothing
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