Very good customer service and great you can speak to a person. The only downside is your delivery comes with the jiffy bag unsealed. The first delivery , half the contents were missing. You agreed t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I needed a replacement part, phoned and was advised that the part was in stock and could be sent the next day. The employee was very efficient and polite and I was kept informed about my delivery. Ov... See more
Company replied
I had an issue with my shower. It was flowing too hot and I couldn't monitor the temperature. I waited some time for my plumber to come back to check it over but best I raised it with Triton. I spo... See more
Company replied
First sending me a reminder about the warranty running out , thanks. 40 pounds to get a piece of mind that if it breaks down iv got it covered thanks, when phoning the lady who took the call very he... See more
Company replied
Company details
Written by the company
Triton Showers Store. Browse our large range of Electric Showers, Power Showers and Shower Accessories.
Contact info
Shepperton Park, Triton Road,, CV11 4NR, Nuneaton, United Kingdom
- 02476372222
- CXsupport@tritonshowers.co.uk
- tritonshowers.co.uk
Celebrating 50 Years of Feel-Good Shower
3.9
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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I spoke to customer service and they…
I spoke to customer service and they were of help, and they confirmed that the one I looked was interchangeable, so I purchased it from them directly, and it arrived the next day, great price and fantastic service.
Very many thanks Martin.
10 June 2026
Reply from Triton Showers
Thank you for your review and taking the time to share your feedback.
Kind regards, Tracy.
Value for money
5 June 2026
Reply from Triton Showers
Thank you for your review and taking the time to share your feedback.
Kind regards, Tracy.
Great service from the whole team…
Great service from the whole team thanks so much to everyone
10 June 2026
Reply from Triton Showers
Thank you for your review and taking the time to share your feedback.
Kind regards, Tracy.
Reply from Triton Showers
Thank you for your review and taking the time to share your feedback.
Kind regards, Tracy.
Review (Positive Experience)
Review (Positive Experience)
I’m very pleased with the way Triton Showers handled my recent complaint. From the moment I contacted them, their customer service team was professional, responsive, and genuinely committed to resolving the issue. They reviewed my case carefully, promptly, and processed a full refund without any hassle.
It’s refreshing to deal with a company that takes customer concerns seriously and follows through with fair, efficient solutions. My experience has been very positive, and I’m happy to recommend Triton Showers based on the excellent way they resolved my complaint.
17 June 2026
Unprompted review
Reply from Triton Showers
Thank you for your review and taking the time to share your feedback.
Kind regards, Tracy.
It was quick and easy to renew
2 June 2026
Reply from Triton Showers
Thank you for your review and taking the time to share your feedback.
Kind regards, Tracy.
Good efficient service
Good efficient service. Good knowledge of products and shipped and received as promised.
9 June 2026
Reply from Triton Showers
Thank you for your review and taking the time to share your feedback.
Kind regards, Tracy.
Reply from Triton Showers
Thank you for your review and taking the time to share your feedback.
Kind regards, Tracy.
Reply from Triton Showers
Thank you for your review and taking the time to share your feedback.
Kind regards, Tracy.
Great on the phone and new what
Great on the phone and new what. The problem was. All sorted and part arrived the next day. Well done.
9 June 2026
Reply from Triton Showers
Thank you for your review and taking the time to share your feedback.
Kind regards, Tracy.
Staff were most helpful.
Staff were most helpful.
Delivery excellent.
Product great.
Superb performance all round!
9 June 2026
Reply from Triton Showers
Thank you for your review and taking the time to share your feedback.
Kind regards, Tracy.
Ordered shower at 09.00 on Monday
Ordered shower at 09.00 on Monday, delivered 13.10 on Tuesday, fantastic service.
8 June 2026
Reply from Triton Showers
Thank you for your review and taking the time to share your feedback.
Kind regards, Tracy.
Good advice
Thought I needed replacement shower,spoke to very knowledgeable lady on phone turned out I needed small rubber safety valve!cost more to post than part,thankyou very much.
3 June 2026
Reply from Triton Showers
Thank you for your review and taking the time to share your feedback.
Kind regards, Tracy.
Reply from Triton Showers
Thank you for the lovely feedback. Kind Regards Patrick
Reply from Triton Showers
Great to read you've found the team to be personal and helpful when calling in. Kind Regards, Patrick
Excellent aftercare
I had an issue with a shower, 4.5 years after purchase. Triton support immediately offered a replacement, plus a fair amount towards plumbing costs, unit was received within the week.
Brilliant after care, I'd not hesitate to use Triton again, you're in safe hands.
13 May 2026
Unprompted review
Reply from Triton Showers
Great to read you've had a great experience with us here at Triton. Thank you for your loyalty to Triton. Kind Regards, Patrick
Quick delivery of spare part and…
Quick delivery of spare part and engineer visit was quick to visit and repair faulty spare parts.
4 June 2026
Reply from Triton Showers
Thank you for your review.
We are pleased to hear you are happy with the service you have been provided and I will pass your comments onto the team.
Kind regards,
Sheila.
Overpriced spare for under guarantee…
Overpriced spare for under guarantee shower. Small part but only needed washer. £5 postage!!!!
4 June 2026
Reply from Triton Showers
Thank you for your feedback regarding pricing. We have taken the feedback on board and will ensure the relevant department who controls pricing is made aware. Kind regards, Patrick
A professional company and very helpful.
3 June 2026
Reply from Triton Showers
Thank you for your review.
We are pleased to hear you are happy with the service you have been provided and I will be sure to pass your feedback onto the team.
Kind regards,
Sheila.
Showering Company with Ultimate Products
You are a great company, offers good service and recommends the right product for our needs. Good work and many thanks.
3 June 2026
Reply from Triton Showers
Thank you for your review.
We are pleased to hear you are happy with the service you have been provided and I will be sure to pass your feedback onto the team.
Kind regards,
Sheila.
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