Tripsandholiday Reviews 85

Avoid this travel company at all costs.
They lure customers in with attractive deals on flights that simply do not exist. Once you pay a deposit, the story changes — excuses, delays, or sudden “changes” to the booking.
This is not just poor service, it feels deliberately misleading and dishonest.
Do not risk your money.

"I had an absolutely wonderful experience booking my flights through Jerry. He is incredibly professional, attentive to detail, and went above and beyond to secure a perfect last-minute flight for me at an amazing price. The entire process was fast, smooth, and hassle-free, making what could have been a stressf'ul, last-minute change a great experience. I felt well taken care of and will definitely be booking all my future travel through him. Highly recommended!" Thank you so much Jerry.

Young lady Sophia Kent had been brilliant in organising my trip and guided me through and helped me pay in instalments
Thanks you dear

Great and reliable service in the time of need Hazel Wilson u took your time assisting managed to fly out today .keep it up

This is my second time using this company for booking my flights to Nigeria, and it has been awesome.
The staff member, Davis has always been of great help in securing the tickets.

The sale assistant named Davis was very professional and manage to compensate my second luggage with a voucher worth £200 to be use in my next trip

I had an excellent experience with Tripsandholiday. The team kept in close contact, helped change travel dates without hassle and arranged my ticket in advance so I could pay later. They organised everything clearly and made the whole process stress-free.

What makes my experience great has been, the Agent, Jason Brown, manner of communication, approach to issues such as my inquiries, well addressed, flight booking was timely, prompt, over all, fantastic I be honest.

Cheers!

When ever I phoned after hours, they made sure they phoned back. Very good customer care. Mr dave Dawson was very understanding and had time to listen and explain

I was in good hands with mr David so humble on the phone the service was really good

I had the pleasure of working with Jason Brown to book for my flight home, he was very pleasant to work with ,answered all my questions patiently and kept reassuring me along the way as i would get skeptical at times. Every transaction i made was transparent until i got my ticket and i look forward to working with him in future with much more ease and trust..

First time dealing with Travels and Trips. Davis tried his best to make us comfortable even accomodation for the long wait was booked. Always ask for Davis. He is a good person and will go extra length to see that your booking and trip goes smoothly 👌.

Mark & Jerry handled my travel arrangements for my family and I expertly, which shows how much experience they in the aviation industry. My family and friends only buy tickets from them because of the experience we have with them each time we use their services. We recommend them to anyone because we are confident they will get exceptional customer experience with their services. Keep up the good work guys.

This is the 3rd time i have dealt with Explore flights and with Jerry Thompson as my agent. Am so happy for the service he has rendered to me with all the updates he has provised through out. I can not forget to mentioned the flexible period given to secure our tickets and I look forward to refer my friends to Explore flights without hesitation and will be coming back for more flights bookings with Explore flights.

I had an Amazing service from Sofia Kent at Trips And Holiday. She was professional,patient and incredibly helpful throughout the entire process.
Everything was clearly explained and she took time to understand exactly what I was looking for and made everything smooth and stress free. I really appreciate her attention to detail and friendly approach.
I would highly recommend Sofia Kent to anyone planning a trip and looking for reliable and quality travel assistance. Great experience top class service

I would highly recommend, had a good experience booking with DAVIES. He is very patient and professional very dedicated to his job. As he did all he can to make sure my booking was successful, he never give up trying different methods to achieve my satisfaction.
Would surely book my next trip again.
Thank you DAVIES keep doing your best, your customer service was excellent.

I would recommend this agent anytime. Especially when dealing with an amazing, experienced, caring young man Davis.He served me and my family from booking the tickets to making sure the boarding was easy. He stayed in touch throughout the journey until he made sure we were safe and back home in the uk. Thank you Davis, I am sure your company knows you are a jewel 💎

I had very good trips to Africa by Tripsandholiday. Organised byJason Brown .

Trips to Kinshasa
I have booked trips to Kinshasa on multiple occasions with Jerry Thompson, He stand out by the fact that He has meet my needs by booking my trips with the desired airline companies and it was within my budget Furthermore He has always answered all my queries always politely by always being patient if I struggled to understand.

If I‘m booking another trip with tripsandholiday it will be because of DAVIES! He went above and beyond even when he didn’t need to. His customer service was excellent. I‘ll be booking my future trips with him as he is as helpful as he is wonderful. Thank you so much DAVIES. I‘ll definitely recommend you to everyone I know