Terrible customer support. My crypto withdrawals from G2G were blocked. I was asked to complete KYC, and I successfully submitted my passport over two weeks ago through their secure link (Ticket #1128... See more
Company replied
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See what reviewers are saying
I am extremely disappointed with Triple-A. First of all, their verification form simply doesn't work. It is impossible to upload the required documents, which blocks the entire process from the star... See more
Sometimes an unknown error appears, but if you wait for a new password, everything works.
I’ve been using Triple-A since July, and my experience has been excellent so far. Transactions are processed quickly, and everything works smoothly without delays or issues. The platform is reliable a... See more
Company replied
Company details
Written by the company
Triple-A is a global payment institution licensed in the United States, Europe, and Singapore, enabling businesses worldwide to pay and get paid in both local and digital currencies. We empower businesses such as Razer, Farfetch, Alternative Airlines, Du, and Grab to reach over 700M digital currency owners, boost revenue, and optimize costs through stablecoin and cryptocurrency payments, while eliminating volatility, custody, and compliance risks. Our commitment is to build a more efficient, inclusive global payment ecosystem by bridging the gap between local and digital currencies. Registered with the United States Financial Crimes Enforcement Network (FinCEN), licensed by the Monetary Authority of Singapore (MAS), and Banque de France’s ACPR in Europe, Triple-A is trusted by over 1,000 enterprise businesses worldwide to make global crypto payments simple, secure, and cost-effective.
Contact info
United States
- support@triple-a.io
- triple-a.io
You should know
3.5
Average
322 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Always a great pleasure working with…
Always a great pleasure working with your team I appreciate all your efforts to render good services to the general public
12 October 2025
Reply from Triple-A
Thanks for the positive review! We're glad everything went smoothly. Looking forward to serving you again soon.
Reply from Triple-A
Thanks for the positive review! We're glad everything went smoothly. Looking forward to serving you again soon.
Do not play this Casino they stole my money
First of all they closed my account while I still had money on it I was waiting for Redemption I redeemed $100 and never got to me and close my account stating that there was duplicate accounts when there is no duplicate accounts there's three different people in my home that have individual accounts real share the same internet that's the problem for them but we're all individuals we all have our own account I don't know what the problem is but they close my account and they didn't redeem the money that I won fairly I think they're liars and their Crooks and they scams
12 October 2025
Reply from Triple-A
We’ve checked our records and confirmed that a payout has already been successfully claimed. We recommend reaching out directly to that platform’s support team for further assistance on this matter.
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
Reply from Triple-A
Hi there,
Thanks for reaching out! There’s no service fee for refunds, the $4.40 you’re seeing is the blockchain network fee, which is charged by the blockchain network.
This fee can vary depending on network congestion and transaction speed at the time of processing.
We understand it can be frustrating, and we appreciate your understanding.
Absolutely profesional and fast as…
Absolutely profesional and fast as lighting! Can’t get better than this !
11 October 2025
Reply from Triple-A
Thank you for your kind words! We’re glad to hear you’re satisfied with our service.
Reply from Triple-A
Thank you for your kind words! We’re glad to hear you’re satisfied with our service.
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
Very quick and fast for withdrawal from…
Very quick and fast for withdrawal from our fansite! Amazing
10 October 2025
Reply from Triple-A
Thanks for the positive review! We're glad everything went smoothly. Looking forward to serving you again soon.
Good experience
9 October 2025
Reply from Triple-A
We really appreciate your feedback. It means a lot to us that you're happy with the service
Reply from Triple-A
Thank you for your kind words! We’re glad to hear you’re satisfied with our service.
Reply from Triple-A
We truly appreciate your support and are thrilled that you’re happy with our service!
Reply from Triple-A
Thanks for the positive review! We're glad everything went smoothly. Looking forward to serving you again soon.
I've been using the service for over a…
I've been using the service for over a year and I always receive my money on time and safely no issues.
9 October 2025
Reply from Triple-A
Thanks for the positive review! We're glad everything went smoothly. Looking forward to serving you again soon.
Good thank you
9 October 2025
Reply from Triple-A
Thank you for your kind words! We’re glad to hear you’re satisfied with our service.
Reply from Triple-A
We’re so glad to know you had a great experience! Thank you for choosing us and for sharing your feedback.
Best customer service
I asked for refund after a product delivery delay and they refunded my cryptos in no time. Thanks.
8 October 2025
Reply from Triple-A
Your satisfaction means the world to us. Thanks for trusting our team and we look forward to serving you again soon!
Reply from Triple-A
We’re grateful for your feedback and so happy we could deliver the experience you expected.
made my Day Triple-ai Best and Fast
You made my Day Triple-ai Best and Fast Service 👌 i am very satisfied with this method
8 October 2025
Reply from Triple-A
It’s wonderful to hear that you had a positive experience. Thanks for using our service!
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
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