Tripbookfly Reviews 224

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff for their exceptional helpfulness and professionalism, making the booking process smooth and stress-free. Many people appreciate the personalized assistance received, with staff members going above and beyond to find suitable options and answer all questions. However, some customers also noted significant issues with the website and pricing. People reported that the prices advertised online were often not available, leading to higher costs or unavailable flights after attempting to book. This discrepancy in pricing and the need to re-book at a higher rate caused frustration for a number of consumers.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise specific... See more

Price

Users describe ambiguous interactions with price. Many customers report that the prices displayed online are... See more

Booking process

Customers consistently note ambiguous experiences with the booking process. Many reviewers report issues such... See more

Website

Reviewers express significant dissatisfaction with the website. Many customers report that prices shown... See more

Service

People report positive experiences with service. Customers consistently praise the efficiency, knowledge, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

With the way overpriced fares by airlines presumably for spring break, Ric got me a fare that was well below those found elsewhere online. Though it was higher than the initial quote from their site,... See more

Rated 5 out of 5 stars

Emma was wonderful to work with. However, as all the other reviews state you don’t get the price advertised. It was quite a bit higher so I declined since I was able to find cheaper at another airlin... See more

Rated 5 out of 5 stars

I had such a great experience with the customer service team while purchasing my flight! From the moment I reached out, they were incredibly friendly, patient, and genuinely eager to help. They walked... See more

Rated 5 out of 5 stars

(Yesterday 1/6) At first I was a little hesitant about the site and I did state that to the representative, Kate, but she assured me everything was fine. I received emails and all information needed w... See more


Company details

Written by the company

We, at Tripbookfly.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, Tripbookfly aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!


Contact info

4.2

Great

TrustScore 4 out of 5

224 reviews

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Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

This was my first time

This was my first time going on Tripflybook,com I was trying to find me a flight to Go North Carolina at the End of Next month But then when I came across this website I have to say This was a life saver shot out to Ethan He took care of me every step of way Job well done

7 January 2025
Unprompted review
Rated 2 out of 5 stars

Went to order a flight from Orlando…

Went to order a flight from Orlando Florida (MCO) to Aruba (AUA). The only airline that flys non-stop is Southwest Air. Price at Southwest.com for two, round trip was $992. Then I saw the listing from TripBookFly for $770. On the Southwest site, the onlly way to get that price was to open a southwest ctredit card.

I made the reservation with TripBookFly and they sent an email to indicate they would let me know when the reservation was confirmed by Southwest. (this was odd in a day when confimrations take seconds, not minutes)

The next morning (18 hours later) I received an email indicating there was an issue and to contac t them. I called, the call went through quickly. The representative looked into my issue and confirmed they could not make my reservation and the price had changed to over $1,200. Obviously, I immediately cancelled my request.

I then went to Southwest.com and tried to make my reservation and now, yes, the price was higher. By trying to save at TripBookFly, I not only do not have a reservation but nw it will cost me more for the same flight.

I will say communication was clear and concise but I do not beleive TripBookFly can offer you anything you could not find on your own. I am rating two stars for quality of communication but, unless you receive a confirmation within minutes, you are wasting your time. I will not be using them again.

7 January 2025
Unprompted review
Rated 5 out of 5 stars

Ethan was absolutely amazing

Ethan was absolutely amazing. I had been researching fares for a few weeks on my ow, so when I saw the low price, I jumped. The lowest price was unavailable but the next level up was just 200 more a person. I scored an airfare for two that was less then the cost on my own would have been for 1 person. He was courteous, spoke clearly, understood my needs and got me a great deal.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Ben was a wonderful and such a great…

Ben was a wonderful and such a great help he found me exactly what I wanted at a great price. Would definitely recommend ! Also made sure everything was correct and made sure I had all the confirmation emails.

15 November 2024
Unprompted review
Rated 5 out of 5 stars

You can’t afford to not call Emma!

Emma was extremely helpful. When my flight was overbooked, she helped me find a flight that was very close to my budget and very close to the times I needed to fly. She is extremely knowledgeable, very kind and Determined to help you get the best price. I would definitely call her again… I have her number already on my phone for my next trip. You need to ask for Emma – #117

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Flight Plans

They took care of everything in an easy and professional manner. Ethan Jones who handled everything for us did very well. I will be using them again soon.

13 September 2024
Unprompted review
Rated 4 out of 5 stars

Ethan was very thorough in making sure…

Ethan was very thorough in making sure my tickets were processed expeditiously. He was courteous and not pushy at all. This company is a bit of a bait and switch, but nothing crazy. They still gave me more than a 50% discount on a specific flight, however initially they advertised the price of $250 ish when it turned out to be $582. The tickets through all other websites were $1200 so again still a great deal and great service. Just not what was advertised.

Would work with Ethan again.

11 September 2024
Unprompted review
Rated 1 out of 5 stars

This company is a complete scam

This company is a complete scam. They use the bate and switch method. After you book a trip at a low price, you will receive a call that they cannot honor that price and you will now have to pay much more. This will happen every time.
Stay away from this company!

6 September 2024
Unprompted review
Rated 5 out of 5 stars

I was very skeptical when booking with…

I was very skeptical when booking with you guys because I had book and didn’t receive my tickets then I call and spoke with ethan . He said that flight was booked out and I didn’t got charge. He booked another flight for me at a reasonable price, it was flexible and he follow up with me until I receive my flight ticket. I just want to thank him so much for helping me out. They sell reasonable flight ticket. Thank you so much again ethan for helping me through this processs.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

They are helpful …

These guys really had a very good fares. Spoke with Scott the other day who booked our flight tickets to lax. Thankyou Scott for your help. Will call you again for my next trip.

1 June 2024
Unprompted review

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