With the way overpriced fares by airlines presumably for spring break, Ric got me a fare that was well below those found elsewhere online. Though it was higher than the initial quote from their site,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Emma was wonderful to work with. However, as all the other reviews state you don’t get the price advertised. It was quite a bit higher so I declined since I was able to find cheaper at another airlin... See more
I had such a great experience with the customer service team while purchasing my flight! From the moment I reached out, they were incredibly friendly, patient, and genuinely eager to help. They walked... See more
(Yesterday 1/6) At first I was a little hesitant about the site and I did state that to the representative, Kate, but she assured me everything was fine. I received emails and all information needed w... See more
Company details
Written by the company
We, at Tripbookfly.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, Tripbookfly aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!
Contact info
820 S Riverside Dr #1090, , 52246, Iowa City, United States
- +1-877-867-0780
- Support@tripbookfly.com
- tripbookfly.com
4.2
Great
224 reviews
Replied to 80% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy customer
Great experiencie, Kate helped me a lot with my booking process and went smoothly even though there were some tiny changes.. It's not the first time I visit this website to buy plane tickets, it has been way better than buying it directly since the prices are very high lately to the places I wish to travel. The last two flights I got they didn't had the fares I chosed, but still got a great deal to similar ones, instead of paying +$1200 I got a discount! The only thing I would change is that the unavailable fares should be eliminated from the options. Other than that, I'm really happy and I can assure they are not a scam.
Una boricua contenta aquí!! :)
30 October 2025
Unprompted review
Great customer service by Ben
Great customer service by Ben, very responsive.Thanks
20 October 2025
Unprompted review
Half off deals advertised but never available
They offer a great half price deal but then you get a message that those 150 round trip tickets are no longer available so they find you a 300 round trip which was only 50 bucks cheaper than anything else I could find. I believe it’s just a way of wheeling you into their web site. I did buy their tickets I was tired of hunting
11 October 2025
Unprompted review
Reply from Tripbookfly
Thank you for taking the time to share your feedback regarding your recent booking experience with us. We deeply regret that this situation left you dissatisfied, as providing a reliable and positive experience is our top priority.
Allow us to sincerely apologize for the inconvenience and frustration you encountered. While we strive to ensure that every booking proceeds seamlessly, the travel industry is highly dynamic, and there are occasions when fluctuations in flight availability and pricing may impact reservations. These changes are often driven by factors such as demand, seat inventory, and airline policies—a concept referred to as "price dynamism." Unfortunately, this means that there are rare instances where the originally chosen fare may no longer be available at the time of confirmation.
In your specific case, we regret that the flight option you initially selected became unavailable. When this occurred, our team reached out promptly to provide alternate solutions to best meet your travel needs. We understand your disappointment regarding the alternate pricing, but please know that this option was offered in good faith to ensure that you could still proceed with your travel plans.
Your feedback is invaluable to us, as it highlights areas where we can improve and better serve our customers. We are actively reviewing this case to refine our communication processes and ensure that customers are more fully informed about the potential for price and availability changes during the booking process. Transparency and customer trust remain at the core of our business.
We would appreciate the opportunity to further address your concerns and work toward restoring your confidence in our services. Please feel free to contact us directly and a member of our team will be more than happy to assist you.
Once again, we apologize for the inconvenience caused and thank you for bringing this matter to our attention. Your feedback drives our continuous efforts to improve and serve our customers better in the future.
Support Team
Tripbookfly.com
The worst site to book
The worst site to book. I booked 4 tickets from PVD to Fort Laudreal from Dec26-30 with a price of $770. Indeed their team member called me and told that due to pricing for the time the tickets need to be re-booked for an added amount of $669, which made the that the total cost $1400. At the first place why was I able to book the ticket and then how did the ticket became available at the increased price. This is falsifications of the price and tactics to cheat customers. Don’t recommend any one to buy tickets with this type of business tactics that the website is employing to allure customers.
2 October 2025
Unprompted review
Reply from Tripbookfly
Thank you for taking the time to share your feedback regarding your recent booking experience with us. We deeply regret that this situation left you dissatisfied, as providing a reliable and positive experience is our top priority.
Allow us to sincerely apologize for the inconvenience and frustration you encountered. While we strive to ensure that every booking proceeds seamlessly, the travel industry is highly dynamic, and there are occasions when fluctuations in flight availability and pricing may impact reservations. These changes are often driven by factors such as demand, seat inventory, and airline policies—a concept referred to as "price dynamism." Unfortunately, this means that there are rare instances where the originally chosen fare may no longer be available at the time of confirmation.
In your specific case, we regret that the flight option you initially selected became unavailable. When this occurred, our team reached out promptly to provide alternate solutions to best meet your travel needs. We understand your disappointment regarding the alternate pricing, but please know that this option was offered in good faith to ensure that you could still proceed with your travel plans. We also respect your decision to decline the alternative, though we regret that the situation led to dissatisfaction.
Your feedback is invaluable to us, as it highlights areas where we can improve and better serve our customers. We are actively reviewing this case to refine our communication processes and ensure that customers are more fully informed about the potential for price and availability changes during the booking process. Transparency and customer trust remain at the core of our business.
We would appreciate the opportunity to further address your concerns and work toward restoring your confidence in our services. Please feel free to contact us directly and a member of our team will be more than happy to assist you.
Once again, we apologize for the inconvenience caused and thank you for bringing this matter to our attention. Your feedback drives our continuous efforts to improve and serve our customers better in the future.
Support Team
Tripbookfly.com
Ben did a great job following up to…
Ben did a great job following up to make sure the transaction was completed timely.
23 September 2025
Unprompted review
Great customer service and Rick was…
Great customer service and Rick was very helpful in finding the best flights and price. My only suggestion would be to note that some of the fares listed on their website may not be available.
15 September 2025
Unprompted review
Kate was very patient and professional
Kate was very patient and professional. She assisted me over a number of days and got my flight that I needed for me. I was very satisfied with her customer service
11 September 2025
Unprompted review
Kate Garcia
Kate Garcia was very friendly and professional. This was the first time using this site and she was very kind to walk me through the process. Appreciate her patience. I will use this site again in the future. Thank you Kate.
5 September 2025
Unprompted review
Emma
Emma, was amazing helping me with my reservation. She was very helpful and followed through with all aspects of the reservation. My only concern is that the website allows me to select flights that are not available or are not the price listed after I submit for payment. Then I have to wait for someone to call me back, that is counter intuitive to booking online.
2 September 2025
Unprompted review
Great customer service
Rick was very polite, friendly, patient and helpful. My son ordered the tickets, but I paid for them and Rick made it very easy. Thank you
2 September 2025
Unprompted review
Ben was great to work with
Ben was great to work with. He answered all questions and got us booked for our girls weekend. Would definitely use again!!!
30 August 2025
Unprompted review
Rick made my booking experience…
Rick made my booking experience wonderful!!
26 August 2025
Unprompted review
Fast and Professional
Very professional and they did their best do offer me the best price.
Thank you Mrs. Emma
27 August 2025
Unprompted review
Kate García she was very nice with a…
Kate García she was very nice with a lot patience help me she was did a good job 👍
25 August 2025
Unprompted review
Apprehensive
Was a little apprehensive about the site, so I called the number listed and spoke with Emma on 8/23/25 and was assured I was in good hands. Will be use the site again!!
23 August 2025
Unprompted review
Rick was very nice to work with!!
Rick was very helpful with the plans for our trip. Although, I am giving 4 stars, not for Rick, but that I did not get the price I originally had. Overall it was still lower than other sites.
Rick was great and very pleasant to work with.
23 August 2025
Unprompted review
Kate Garcia helped me with everything I…
Kate Garcia helped me with everything I needed. She’s the best
21 August 2025
Unprompted review
Kate Garcia was very helpful
Kate Garcia was very helpful! She took extra time to be able to find the exact flight times that were perfect for my trip!
19 August 2025
Unprompted review
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