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Trinity College London Reviews 73,340

•
TrustScore 5 out of 5

4.9

Educational Institution
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Review summary

Created with AI, based on recent reviews

Looking at 21,805 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and professional demeanor, making the overall experience pleasant and stress-free. Many people highlight the excellent service and smooth user experience, noting the efficiency and clear communication throughout the process. The locations are generally easy to find, and the customer service is frequently described as exceptional, with staff going above and beyond to assist. However, some customers also noted minor issues with finding the entrance due to unclear signage or incorrect addresses, leading to initial stress.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

User experience

Customers consistently report positive experiences with the user experience, highlighting the helpfulness and... See more

Service

Customers had positive experiences with service, often highlighting the friendly, helpful, and professional... See more

Location

Reviewers mention positive feedback about location, with many finding it easy to reach and conveniently... See more

Customer service

Clients share positive opinions on customer service, with many expressing satisfaction with how their cases... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently took my GESE Grade 5 exam with Trinity College London, and I had a wonderful experience. The staff members were very helpful, and the online system was easy to use. During the exam, the e... See more

Rated 5 out of 5 stars

I had a wonderful experience from start to finish, and the team was excellent! I feel the need to mention names as a token of appreciation for the great work that you do. A big thank you Nick, Sophia... See more

Rated 5 out of 5 stars

Best experience ever , i had test at 11:20 at croydon centre but got struk in traffic then motorway was closed due to an incident , called the help line of trinity college and they cooperated and f... See more

Rated 5 out of 5 stars

I am very fear to come alone because my basic English but this centre have helping and friendly staff and the examiner are very polite and speking just like friend . I am very happy to attend my exam... See more

Company details

  1. Educational Institution
  2. Educational Testing Service
  3. Printed Music Publisher
  4. Sheet Music Store
  5. Visa and Passport Office

About Trinity College London

Written by the company

Trinity College London is a leading international exam board and independent education charity that has been providing assessments around the world since 1872. We specialise in the assessment of communicative and performance skills covering music, drama, combined arts and English language. With over 850,000 candidates a year in more than 60 countries worldwide, Trinity qualifications are specifically designed to help students progress.
Learn More

Secure English Language Tests every day, UK wide

Provisional GESE results by 9am the next day

Provisional GESE results by 9am the next day
For over 10 years we have been a trusted Home Office approved Secure English Language Tests (SELT) provider, helping thousands of people on their UK visa journeys.

Contact info

4.9

Excellent

TrustScore 5 out of 5

73K reviews

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Rated 5 out of 5 stars

Their service is good

Their service is good, I like their promptly giving me the earliest result next morning I’ve got it. Their staffs are very helpful, polite, arrangement was perfect. They did a really good job.

12 June 2026
Rated 5 out of 5 stars

I appreciate the efficiency and care…

I appreciate the efficiency and care shown by everyone involved, and I felt that they truly cared about helping test-takers succeed. overall,it was a highly positive experience, and I would definitely recommend the trinity college Test Center in Leeds to others who need a reliable and supportive testing environment. Thank you to the entire team for your outstanding service!

29 May 2026
Rated 3 out of 5 stars

Excellent experience

Had to wait at the door, not knowing if I was at the right place. Waited for quite some time before someone came to open the door. Apart from this, the experience was excellent. Staff were polite and helpful.

8 June 2026
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Reply from Trinity College London

Thank you for your feedback. We appreciate you taking the time to share this with us.

We're glad to hear that you had an excellent experience and found our team polite and helpful. We also appreciate you highlighting the issue with the entrance. We're sorry for the wait.

Your feedback has been noted and will help us review how we improve the experience for future candidates.

Rated 5 out of 5 stars

I had a very good experience

I had a very good experience. The examiner was friendly and made me feel comfortable during the test. The staff were also friendly and helpful, and the service was quick and efficient. Thank you for your support and excellent service.

12 June 2026
Rated 5 out of 5 stars

I had a wonderful experience from start…

I had a wonderful experience from start to finish, and the team was excellent! I feel the need to mention names as a token of appreciation for the great work that you do. A big thank you Nick, Sophia and Rita for putting me at ease and providing clear instructions on the day. I couldn’t have asked for more.

11 June 2026
Rated 5 out of 5 stars

Amazing

Amazing, the process from registration to the exam room was so smooth and well organised. Loved every bit of it

29 May 2026

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