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2.8

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TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Thrifty Not willing to support their costumors

Thrifty, Sixth. You can make good money from tourists! We booked a car through booking.com. We wanted to pick up in Faro. Wife has a credit card from the joint account, husband has a driver's license. Unfortunately, the car remained parked. This could not be changed when we picked up the car, despite all the evidence we had with us. Had to rent a new car with less space from the competitor for DOUBLE the price, because the car we rented was unusable and was not available. After all, we had rented it, so we couldn't rent it again...What do you mean??? Can we change the booking to another name, that of the wife... we both have driving licenses with us, so we will need to add an extra driver, even if he will not drive... no... The company is not cooperating. company Trifty. Our mistake, wrong driver indicated, too bad... So folks, renting a car is only possible for people with a driver's license and their OWN credit card. And know that you CANNOT change the name of a booking on the spot. Even if you already have the papers with you. In fact, a man came after us who had forgotten to book a child seat... also had to book a new car otherwise he could not take his child with him. Good business model here in Faro. And if it wasn't bad enough, the new renting compagny SIXT indicated that we had not booked insurance, compared to the booking confirmation that Booking gave, which stated that we were fully insured. Whether we wanted to pay for it again...here too it was the revenue model that was reigning. The first impression of Faro was not a good one...

19 October 2024
Unprompted review
Show reviews in all languages. (3 reviews)

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