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Trethowans Reviews 

458
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly knowledgeable staff and efficient service that make complex legal processes exceptionally smooth and entirely stress-free for everyone involved. People consistently note the prompt communication, dedicated professional support, and compassionate guidance provided throughout their various property purchases and personal legal matters. However, some people mentioned experiencing slow communication, administrative delays, and difficulties with contacting certain staff members during their busy transactions. A few reviewers also noted specific frustrations regarding response times, unreturned emails, and the management of their paperwork by specific representatives.

What people talk about most

Staff

Users describe positive interactions with staff, praising the team for being extremely efficient,... See more

Service

Consumers find service to be positive, highlighting efficient, friendly, and professional support that... See more

Customer service

Clients share positive opinions on customer service, highlighting that representatives are easy to contact,... See more

Response time

Reviewers highlight positive aspects of response time, noting that emails and phone calls are answered... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an efficient, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A truly professional and patient service from start to finish. Our property sale took longer than expected due to our first buyer pulling out last minute. Our solicitor was amazing, she completed all... See more

Company replied

Rated 5 out of 5 stars

the sale and purchase was a drawn out due to no fault of Trethowans. Their speed of turnaround and response was brilliant, even with the unexpected need of change of person dealing with the matters... See more

Company replied

Rated 5 out of 5 stars

I have been through some trials and tribulations relating to house buying over the last 8 months. Throughout that time Lucy Spollin and Mia Davies worked tirelessly to get me through one aborted pur... See more

Company replied

Rated 5 out of 5 stars

My solicitor was such a caring lady. She’d always ask me how I was first, taking my mental health into consideration. Extremely knowledgeable advice, she knew exactly what she was talking abou... See more

Company replied


Company details

  1. Law Firm
  2. also in
  3. Conveyancer
  4. Divorce Lawyer
  5. Employment Attorney
  6. Estate Planning Attorney
  7. Legal Services

About Trethowans

Written by the company

No egos. No waffle. No cut and paste advice. Here at Trethowans, every one of our team is clearly focused on you – your unique challenge or opportunity, your business or family.

Trethowans is a UK Top 150 Law Firm and one of the fastest growing law firms in the South, with offices located in Southampton, Winchester, Salisbury, Bournemouth, Poole and a base in London.

We offer a broad range of legal services for individuals and businesses. Our legal teams and lawyers are widely recommended in the UK’s independent legal directories – Chambers Guide and Legal 500. We are also named in The Times Best Law Firms list for 2025.

We represent international and national household brand names, owner-managed businesses, banks, insurers and major regional and national employers across the UK as well as individuals and their families, and high-net-worth individuals.

Find out more

Services for Individuals

Life doesn’t stand still. Some events you can predict, plot and carefully plan for. Others come out of the blue and send you reeling. Whatever you’re facing, we’re here to help.

We know that tackling life’s most complex problems takes more than just legal expertise. It is about listening, understanding and communicating. Whether it is conveyancing or divorce, resolving disputes or planning for the future, we will talk your language and help you navigate your one-of-a-kind challenge. No egos, no nonsense, no bluff or bluster – just clear, reliable, cut-to-the-chase advice.

Find out more about our services for individuals

Services for Businesses

Your business is unique – and so is our advice. Which is why, before we think about answers, we will get to know your vision, challenges and goals.

Our team of solicitors will get closer to your business, whether you are local, national or international, starting out or selling up. Then, once we understand what makes your business tick, we will give you clear, practical, incisive advice that cuts to the chase. From financing to managing risks and resolving disputes – with us you’ll get cool heads and no hot air.

Find out more about our services for businesses


Contact info

4.8

Excellent

TrustScore 5 out of 5

458 reviews

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4.8

All reviews

(458)

246 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly, helpful and professional

Our Solicitor Katie, and her assistants where very helpful and professional throughout and we’re always on hand to help with any queries we had showing a lot of knowledge and experience.
Overall a very positive experience with no problems throughout.

22 October 2026
Rated 3 out of 5 stars

I was made to feel insignificant

I was made to feel insignificant, almost a bit of a nuisance. Even though the cost was quite significant. I would not use this company for any other reason.

20 October 2026
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Reply from Trethowans

Thank you for your feedback and for taking the time to speak with us.

We are sorry to hear that you felt this way. Providing the best possible experience for our clients is extremely important to us.

Whilst we always strive to deliver the highest standards of service, we recognise that there are occasions when we can do better. We are grateful that you took the time to provide this constructive feedback, as it helps us review our procedures, learn from our clients' experiences and make improvements where necessary.

Thank you again for bringing these matters to our attention.

Kind regards,
Trethowans

Rated 5 out of 5 stars

Annalee has been outstanding in…

Annalee has been outstanding in assisting us. Very efficient and professional in her work. Keeping us up date at all times. Much appreciated and will use again

15 October 2026
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Reply from Trethowans

Thank you for your kind review. We're delighted to hear that Annalee provided efficient, professional support and kept you updated throughout. We'll be sure to pass on your feedback. We look forward to assisting you again in the future.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

This was a second time dealing with…

This was a second time dealing with Trethowans, our contact Katie kept us informed all the way, her support got us across the line with clear and supportive communication.

Highly recommended.

16 October 2026
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Reply from Trethowans

Thank you for your kind review. We're delighted to hear that Katie kept you informed throughout the process and provided clear, supportive communication to help achieve a successful outcome. We'll be sure to pass on your feedback.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Excellent speedy and efficient service…

Excellent speedy and efficient service in very comfortable surroundings.

12 October 2026
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Reply from Trethowans

Thank you for your kind review. We're pleased to hear you were happy with the speedy and efficient service and found our offices comfortable and welcoming. We appreciate your feedback.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Damages Claim .

I have been dealing with Trethowans through Mr James Braund on behalf of my wife for the last six years, to date the case in question has been handled in a very professional way and there is a possibility of a successful outcome.

16 October 2026
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Reply from Trethowans

Thank you for your review. We're pleased to hear that James has provided professional support throughout your case. We appreciate your patience and trust over the years, and we wish you and your wife the very best as the matter progresses.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Fantastic service

Annalee has been a pleasure to deal with from start to finish when handling the selling of my property. Any questions have been promptly answered and excellent communication throughout. It's really made the process of selling stress free.

Highly recommend.

15 October 2026
Unprompted review
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Reply from Trethowans

Thank you for your kind review. We're delighted to hear that Annalee provided excellent support throughout your property sale and helped make the process as stress-free as possible. We appreciate your recommendation and will be sure to pass on your feedback.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Trethowans

The team at Trethowans have been great, I would highly recommend them to anyone who is looking for a conveyancing solicitors.
Great communication throughout the process.

9 October 2026
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Reply from Trethowans

Thank you for your kind review. We're delighted to hear that you had such a positive experience with our conveyancing team and that communication was clear throughout the process. We appreciate your recommendation and wish you all the best for the future.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Excellent, professional service

When updating my Will, Trethowans (and in particular Mrs Shucksmith) have, as always, been very professional, knowledgeable and helpful.
She listened to my wishes and gave honest and appropriate advice in straightforward English.
I cannot recommend Trethowans enough.

13 October 2026
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Reply from Trethowans

Thank you for your kind review. We're delighted to hear that you received professional, knowledgeable and helpful support, and that the advice provided was clear and easy to understand. We greatly appreciate your recommendation.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Very efficient and helpful from start…

Very efficient and helpful from start to finish. Would recommend.

9 October 2026
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Reply from Trethowans

Thank you for your kind review. We're pleased to hear you found our service efficient and helpful from start to finish. We appreciate your recommendation.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Lorna Secker my solicitor at Trethowans…

Lorna Secker my solicitor at Trethowans has been excellent, I would recommend her.

12 October 2026
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Reply from Trethowans

Thank you for your kind review. We're delighted to hear that you had such a positive experience and appreciate your recommendation.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Job well done.Lasting power of attorney

Lasting power of attorney. Explained initially and arranged. Faultless

9 October 2026
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Reply from Trethowans

Thank you for your kind review. We're pleased to hear that the process was clearly explained and arranged efficiently. We appreciate your feedback.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Very professional in their guidance

Very professional in their guidance. Informed and matter of fact.

9 October 2026
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Reply from Trethowans

Thank you for your review. We are pleased to hear that you found our guidance professional, clear and informative. We appreciate your feedback and thank you for taking the time to share your experience with Trethowans.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Moving home

Jon has been amazing helped us through selling our home and purchasing our new home after 33 years we did not know where to start would definitely recommend him and Trethowans.

12 October 2026
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Reply from Trethowans

Thank you for your review. We are delighted to hear that Jon Laidler provided such excellent support throughout your sale and purchase. We appreciate your recommendation.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Wonderful quick and efficient service

Wonderful quick and efficient service. Totally professional and instructions faultlessly carried out. Total peace of mind. Thank you Mihiri Gajraj.

17 June 2026
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Reply from Trethowans

Thank you for your review. We are pleased to hear that Mihiri Gajraj provided a professional, efficient service and gave you peace of mind throughout the process. Your feedback is greatly appreciated, and we will ensure your comments are shared with Mihiri and the team.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Great service and patient and good…

Great service and patient and good communication.

9 October 2026
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Reply from Trethowans

Thank you for your review. We are pleased to hear that you received a great service and found our communication clear and supportive throughout. Your feedback is greatly appreciated, and we thank you for taking the time to share your experience.

Kind Regards,
Trethowans

Rated 5 out of 5 stars

Will change

All very easy and professional.

1 October 2026
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Reply from Trethowans

Thank you for your kind review. We’re pleased to hear that you found the process easy and professional.

Kind Regards,
Trethowans

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