Went to steak and wine night and had the most fantastic evening. Perfect food and lovely atmosphere. I'm not sure why other people are complaining as the menu was advertised previously. As a frequ... See more
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Very disappointed, I ordered Scotchegg with salad, had disgusting egg with a a couple tomatoes and load of rocket which was soaked in some sort of undiscoverable something!! Could not eat it. My hus... See more
Website fairly easy to use but gift card section could be more prominent perhaps in the strap line. Sent off the card without message as no prompt given and box for this not obvious enough. Delivery... See more
Fabulous meat especially the beef (Ruby red) and lamb at great prices. For this quality and provenance normally you would pay 50% more. I can't recommend highly enough plus they are jolly nice peopl... See more
Company details
Written by the company
Online Cornish Farm Shop. Browse our incredible selection of farm produce plus a fantastic taste of the best of Cornwall. Hampers, gifts and nationwide delivery available (excludes Highlands and Islands). For reviews of our Restaurant or Farm please head over to Trip Advisor.
Contact info
Tre Pol & Pen, Lezant, pl15 9nn, Launceston, United Kingdom
- 01566706527
- manager@trepolandpen.co.uk
- trepolandpen.co.uk
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Hasn’t replied to negative reviews
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Fantastic locally produced food…
Fantastic quality of locally produced food and service was also friendly and efficient, couldn’t ask for more.
Very happy with my Christmas Order
Very happy with my Christmas Order. First class produce, excellent service and easy to deal with.
It is always a pleasure to shop, eat or merely visit this business. The team are always helpful and friendly.
Disgruntled repeat customer…
We eat in the restaurant at least once a month usually for coffee and cake on a Saturday afternoon. The coffee is good and the cakes are awesome . Today we attended 1540hrs asked if seat was available offered choice of sofa or table lovely service cake and coffee delivers to the table. As soon as we started to eat the cake we were informed the caffe was closing at 1600hrs (usually it’s 1700) this left us with eight mins to eat and leave. We rushed as best we could, but the experience had been spoiled by time pressure. This instance has left us disappointed as there were no notices up in the caffe nor were we informed of the change in closing time when we enquired about being seated nor when the food arrived. I feel conned and tricked as would have asked for the food to go or gone elsewhere. When mentioning this to the young lady on the till taking payment I received a dismissive I’m sorry to hear that no explanation nor sincerity expressed by employee.
At the moment feel like never visiting again.
Beautiful free range chicken legs at a…
Beautiful free range chicken legs at a very good price, all nicely packed
Meaty treats
Fabulous meat especially the beef (Ruby red) and lamb at great prices. For this quality and provenance normally you would pay 50% more. I can't recommend highly enough plus they are jolly nice people.
Don't buy substandard meat from supermarkets buy from TPP instead
Definitely worth a look
We ordered fillet steak at half the price of another local butcher for a beef wellington. No complaints, was very nice and immediately available when we called to collect it.
Answered my query with no hesitation.
I bought a cake for both of my children…
I bought a cake for both of my children which was bought to the table after we had finished dinner, it was lovely to look at and delicious to eat and enough for all of us to take home as extra to eat later. There was 9 of us in total
Just wow ..
Just wow ... excellent service and just what i needed...keep up the fab work, local business at its best.
A good experience
A variety of goods ordered, some fresh foods, others for gifts as well as home consumption. Fresh and good quality food, all were packed carefully in a box which was delivered by a pleasant person and at the time requested.
Exceptional!
I can never normally be bothered to leave reviews but we ordered some party food online and collected it on the way to my Mother's 60th.
The food and service were both exceptional! So easy to order and choose a collection date, advice was given over the phone on GF options and totally adorable service when we arrived to collect it.
Definitely doing that in future! No more chained to the oven for me!
Fantastic service and premium products
I ordered a voucher for my mum for…
I ordered a voucher for my mum for mother's day and it arrived quickly. They only thing was it didn't come with an envelope for me to give to her so had to find one at home. That being said she was thrilled with it and is looking forward to visiting for lunch soon.
We’ve never been disappointed at Tre Pol and Pen
Living locally, we’ve popped in many times to buy produce, have coffee and cakes and the occasional lunch. We’ve never been disappointed.
Good Gift Card
Good it was usable for anything on sale at Tre Pol Pen.
The gift card was well used by recipient. Only downside, it wasn't provided with an envelope.
Excellent quality in process and products
Easy ordering products. Delivered on time. Great quality products.

Reply from Tre Pol & Pen
I bought gift vouchers on the 9th Dec
I bought gift vouchers on the 9th Dec, to be delivered on the 15th Dec. I understand due to the royal mail strikes delivery was delayed and i received them on the 30th Dec. But on closer inspection one was dated 30thNov, which wasn’t my purchase, and i feel slightly short changed. I suggest the option of digital vouchers should be available to download and print at home.

Reply from Tre Pol & Pen
Ordered some festive goodies
Ordered some festive goodies. All items were ready and waiting for collection as emailed, service was immediate and everything of excellent quality. Good value for money. Thank you!

Reply from Tre Pol & Pen
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