trentbarton land Reviews 533

Absolutely ridiculous, there’s multiple occasions from week to week where buses are either delayed or cancelled it’s absolutely ridiculous, I don’t know how Trent Barton calls themselves the good bus... See more

Stood at Derby bus station,18:25 Swift bus pulled up, let people off and then disappeared without anyone being allowed to board !! How can a bus company advertise a bus and then it disappears without... See more

The buses are absolutely horrific. I’m surprised they haven’t gone out of business yet! Another transport company is needed to give them competition and then that’s when they will improve their servic... See more

It’s just god awful I cannot wait for my driving test to not have to rely on the red arrow for a way to work. They send old tin can coaches with no working air con no open roof top in 30 degree weathe... See more

SKYLINK...East Midlands to Nottingham via Long Eaton, On Monday 13/10/2025 at around 17:15 I got onto the bus at EMA driven by a young driver named Dan, who couldn't have been more helpful. He was ve... See more

I was on the Kirkby bus tonight leaving Nottingham approximately 18:45 and the driver was driving like a lunatic. He kept weaving in and out of other lanes nearly crashing into a black car that appear... See more

3 buses going in the opposite direction… none coming the way I was going!! Waiting for a bus from Nottingham to heanor is an absolute joke… never on time! Buses missing! Live times on the website migh... See more

Four days in a row, the bus from Eastwood (Rainbow One) either didn't turn up or was over one hour late. Two of those occasions, the Bus drivers were incredibly rude to everyone. Reading other peop... See more

10 30am,The flyer,near the general Havelock. My husband and myself were about 10ft from the bus stop (running as fast as we could ,being pensioners and my husband with a walking stick) I put my hand o... See more

Worst to date. Went out to catch bus on Wednesday 3rd Dec 2025 in Mickleover. App said buses due as normal (never to be believed!!) No bus. Eventually we started to walk. Walked for 40 minutes to reac... See more

Sorry,but I've got to agree with the bad reviews. I don't live in this bus company's area but I visit the Ecclesbourne Valley Railway. I usually catch the 6.1 from Duffield to Wirksworth for the first... See more

Two stars. What time do they actually turn up? I’ve been using their service for multiple years and I don’t think a service has ever arrived on time. I’ve waited numerous times for ov... See more

Utter crap. The buses are ALWAYS late. Half the bus shelters aren't up to standard do if your stood waiting while it's raining you're getting soaking wet. Shitting service overall

The card swipe machine is beyond useless, no option to put in your pin number so sometimes the card declines for security reasons. Lucky the driver let me on this time, last week they kicked me off be... See more

Absolutely shocking service especially the comet bus.. always late or never turns up no information to say its cancelled.. to say this company been running for over 90 years and all the buses they hav... See more

Worst company ever ! Always late and many times not even showing up. Yesterday after waiting for 20 minutes when finally the bus show off the driver was driving so fast that he didn't bother to stop ,... See more

The Saturday 8.30 bus finally arrived at 8.48. No apology, no smile. Quite possibly the worst bus service available. Sometimes they turn up, sometimes they are late, sometimes they don't turn up at a... See more

Worse bus company Why does the bus driver on the rainbow one stop every 3-5 minutes at every stop coming out of Langley mill and Eastwood? If he’s early for the stop then surely it would make him late... See more

We are selling the flat to move onto a Nottingham City transport route Indigo bus's 05:48 veery unreliable I called customer services for the fourth time regarding this service. All you get in respon... See more

cannot praise Layton at the Trent Barton Broadmarsh office and his team for their help in locating and returning my rucksack when I left it on the bus. All involved went above and beyond, so we were a... See more

The Nines. I went to catch the 22.05 bus at Swanwich Church going towards Alfreton. That bus arrived at 21.59 six minutes early. If the bus is early it should wait at Ripley Market Place until its a... See more

Yet again the 6.2 service is conspicuous by its absence and no reasons or excuses are given. Over the years I've sworn by Trent (later TrentBarton) buses: now I spend most of my time swearing at them!... See more

World’s most unreliable bus company! If you’re lucky for them to turn up, which is rare. I’ve had 3 buses cancelled in a day, particularly on the sixes route. There’s no communication for the fact tha... See more

The 3a bus regularly doesn't turn up, I complained and was told to use their journey planner for live busses but it regularly tells me there is no bus when there is and vice versa. As a disabled perso... See more

The driver of the 2 heading towards Ilkeston just sailed past the stop and was unapologetic, rude and implied the walk would do me good (I’m 71 with an arthritic hip). I’m v angry!

I have had enough!!! The bus never shows up on time!!!!!! When the bus is late it doesn’t tell you in advance so you end up being stranded for another half an hour until the other bus decides to show... See more

Trentbartonland just isn't a reliable service for public transportation. I take the fact you get accidents on the road ,traffic ,road works but this isn't just a one off it'd all the time and alwa... See more

Definitely not the good bus service. Constantly late or they cancel bus services at the last minute. There is no contingency plan with this company and they would happily have people waiting 40 min... See more

In my experience, most Trent Barton drivers are thoroughly professional and helpful – including the guy on the Keyworth this morning who had to make another diversion following more roadworks in the v... See more

Just a shout out for the lady who was trying to please some impatient traveler's tonight was doing her best to explain that the delay was caused by a collision at wheat croft island,they stopped moani... See more

The Trent Burton is totally annoying couple with the V3 bus derby to Burton! I have never seen a bus route so unreliable and unreal! Today I was at the bus stop waiting for the bus and when it came th... See more

Please do not use Skylink for a commute Derby - East Midlands Gateway. The bus that is scheduled to arrive at 4.18 at EMG is there maybe one a week if lucky which leaves people waiting for a bus for o... See more

This happened in October 2022, but the memory has stayed with me—and I feel it’s important to speak out. I was 17 years old at the time, waiting outside the train station in Burton for a Burton... See more

The Harlequin has been running late for three months due to roadworks, half an hour or longer behind at times. Not the drivers' or Trent Barton's fault. Today whilst waiting for the bus in Derby, some... See more

Absolutely rubbish service! We get to the bus stop and they are never on time, always early. It’s such a joke that we get to the bus stop early only for the bus to be driving past because it’s early.... See more

Worst experience I ever had. Late for pick Up 30mim, late for drop of 1h. Driver did not know how to read a road , dumbest driver I ever drove with. If you can,swap him for someone with IQ and Bus... See more

Honestly the scheduling could be done better by a bunch of gerbils in a trench coat. Two busses, neither for 20 minutes, due 3 minutes apart. This is frequent too. I’ve non ever known a more disorgani... See more

The comet is the worst bus ever it's always late then they don't even say sorry just so bad they honestly shuld take it off cause it's useless

What a terrible service the V one is from Hilton to Derby guaranteed to be late. Bus just disappearing in to thin air. I’m in a wheelchair. It’s very difficult to get transport into Derby. If I didn’t... See more

10 minutes late, with a grumpy driver. Acting like passengers are ruining his night by getting on the bus. Indigo, you need to do better. Being on time and polite are the basics (it's not just me. He... See more

All the threes drivers are amazing . Great example just now as I’m on the 3C to Nottingham Victoria centre , stopping in hucknall an old lass struggling to board the bus with her frame… lovely driver... See more

Once again let down by an appalingly unreliable bus service. Just tried to go out for bus - the (very unreliable app) said bus was due but at bus stop it disappeared and gave time for next bus. So mis... See more

Hardly ever on time, one bus i get comes every 12mins yet I had to wait 35mins for it, another bus i get at 7 did not turn up and it had no indication thst it wasnt so I had to wait an hour fo the nex... See more

Fares are unrealistic, often get charged twice sometimes three times for one journey. Drivers are disgustingly rude, specially on the sixes and the customer support is woeful.

I recently contacted Trentbarton about which buses you could and couldn't use the Derbyshire Gold Card on. I received a very speedy, polite and useful reply from Lily, and later a reply from James wi... See more

Sat here once again after work in the dark at Beeston Interchange waiting for the indigo bus that keeps disappearing from the departures screen Appauling service.

Their buses are dirty, outdated, dusty and uncomfortable. The seats look at least 20-30 years old and are so uncomfortable. Most of the drivers seem to hate their jobs and are rude to passengers.

I am really starting to dislike Trentbarton. Red Arrow is my biggest problem. It is ridiculously too expensive and there is just no purpose for it at all! This morning I waited for my bus that wa... See more

I get the buses all the time, they either don’t come or are late majority of the time! I got an uber as there red arrow didn’t show up i emailed and they only refunded HALF the uber ride?!?! my journe... See more

Buses constantly don’t turn up. Why they have the electronic boards at stops is beyond me as they cannot be relied upon. Awful service.

The worst bus company ever , always late and many times not even come. Relying on this company because is the only way to go work but is frustrating. I hope this company would change.

Yet again waiting for a late bus then wouldn't let me on because of your useless card swipe machine declined, even though I have plenty of money in. 3rd time stuck with other people with the same prob... See more