Trend Tool Technology Reviews 894

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I recently ordered a Onefinity QCW table from Trend. To finish my setup I needed another part (for the probe setter so not included in the QCW table contents). The part isn't on their website so som... See more

Rated 5 out of 5 stars

Very helpful person answered phone. Trend advised on and supplied spare parts for 20 year old router. Reasonable price and very quick delivery.

Rated 5 out of 5 stars

The Fast Track Sharpener is easy to use and produces a clean, sharp edge on my chisels and planer blades. I also bought some additional finishing stones and honing strops with paste to get an even fin... See more

Company replied

Rated 4 out of 5 stars

Ordered easily - delivered promptly - hinge jig works well. No allen key supplied as there should have which was not a huge problem as anyone wanting a jig like this would have allen keys anyway but w... See more

Company replied


Company details

  1. Tool Store

Written by the company

Trend is a well established company that has been designing and developing router technologies since 1955 and during this time they have built a recognised brand with a strong reputation for high quality. Trend operates in three key market segments: Professional carpentry and woodworking – and industrial range aimed at the most demanding applications in manufacturing and woodworking Trade range products – aimed at the building trade, the product range is optimised for increased productivity and maximised profitability for onsite routing and joinery applications. Craft and home DIY (Do It Yourself) - suitable for a range of DIY users from first time users to craft enthusiasts. The range is priced to offer a high quality product that is affordable. As well as a comprehensive range of router cutters, Trend has also developed a range of custom jigs to enable customers to achieve routing tasks that would normally require much more specialist machinery. Examples include worktop jigs for kitchen fitting, mortise and tenon jigs for joinery applications, letterbox jigs and hinge jigs for door hanging. Trend also offers a full range of routing accessories to provide the customer with a “one stop shop” solution to their routing needs.

Why choose Trend?

Written by the company

Trend TCT Quality
All Trend products are subject to the most comprehensive international standards in quality assurance. Our quality system is BS EN ISO 9001:2008 accredited which ensures we comply with international standards. Trend TCT tooling is manufactured to the European standard EN847-1/2 for safety and quality. Up to 45 different operations including turning, brazing, heat treatment, cleaning and grinding are used in the manufacture of each Trend router cutter. Consistently high standards are guaranteed by strict quality control procedures and inspection by our quality controllers.
Shop Local
With over 300 authorised Trend Routing Centres across the UK. Offering friendly and help advice, special offers and a great range of router cutters, routers, accessories and sawblades. You're never far from local Trend routing experts, So whether you're a seasoned professional or a novice DIY'er, head to your local store for excellent advice and offers on our range of products.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

894 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Fast and relatively cheap delivery of a…

Fast and relatively cheap delivery of a small component.

5 March 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hi John ,

Thank you for taking the time to leave a review on our page, it is greatly appreciated. I am glad to hear you are satisfied with our prices and delivery speed.

Thank you , Kaytlin (Customer services)

Rated 5 out of 5 stars

Excellent quality

Excellent quality, fast & reliable delivery

18 February 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hello Martin,

Thank you for your review. We appreciate your taking the time to leave us feedback. We are pleased to hear that you are satisfied with the service level we offer and that your order arrived promptly.

Thank you,
Kaytlin (Customer Services)

Rated 5 out of 5 stars

Kaytlin

Kaytlin

Customer Services Co-ordinator was so helpful and sorted our problem very profesionally and quickly. Great customer service

27 February 2026
Unprompted review
Trend Tool Technology logo

Reply from Trend Tool Technology

Hello Steven,

Thank you for taking the time to leave a review. We greatly appreciate it. I am pleased to hear that I was able to assist and provide the expected support. Please do not hesitate to contact us if you require any further assistance in the future.

Thank you,
Kaytlin (Customer Services)

Rated 5 out of 5 stars
Trend Tool Technology logo

Reply from Trend Tool Technology

Hello,

Thank you for taking the time to leave a review on our page , we greatly appreciate it. I am glad to hear the delivery was fast and convenient for you.

Thank you , Kaytlin (customer services)

Rated 5 out of 5 stars

Great support

Great support
Thanks again

27 February 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hi Gary ,

Thank you for taking the time to leave a review, we really appreciate it. I am glad to hear you are satisfied with the support you received.

Thank you , Kaytlin (Customer services)

Rated 3 out of 5 stars

Mixed feelings, expected better

The speed of the part being delivered was superb, unfortunately the part that turned up was slightly different to the original, meaning I had to glue the two parts of the t7 fine adjustments together or the lower portion with increments just spun freely.
Also I had emailed through trend UK website about the T7 I purchased around 8 months ago regarding the excessively stiff plunge, I needed to knock it down with clenched fist to get it to move and fine adjustment was solid with no movement until it spun on the shaft due to it being a completely plastic knob with a flat to locate onto shaft, this is the part I purchased and was different to original. I still have problems with the stiff plunge but as I had no reply from email I just paid for the replacement part and have somewhat rectified the plunge to a degree. Quite unhappy to be honest.

21 February 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hello Antony,

Thank you for taking the time to review our page. I am sorry to hear that you have encountered faults with your router. Unfortunately, we are unable to locate your email in relation to this matter. We would like to resolve this issue for you and get you back up and running with your router.

Please contact us at customerservices@trend-uk.com or 01923249911 and we will investigate this for you.

Thank you,
Kaytlin (Customer Services)

Rated 5 out of 5 stars

Excellent service

Excellent service

9 February 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hi Mark ,

Thank you for leaving a review on our page, I am glad to hear you are happy with our service level.

Thank you , Kaytlin (Customer services)

Rated 1 out of 5 stars

Very helpful staff with good product…

Very helpful staff with good product knowledge. But Utterly Ripped OFF having to pay £65 for a cable that costs less than £5 to make :(

Addendum. They sent the wrong part...

23 February 2026
Unprompted review
Trend Tool Technology logo

Reply from Trend Tool Technology

Hello Phil,

Thank you for taking the time to leave a review. We appreciate your feedback. I am pleased to hear that our staff was able to assist you. I will forward your feedback to the relevant teams.

Thank you,
Kaytlin (Customer Services)

Rated 5 out of 5 stars
Trend Tool Technology logo

Reply from Trend Tool Technology

Hello Ray,

Thank you for your feedback. I am pleased to hear that you are satisfied with the products you purchased and the delivery service we provide.

Thank you, Kaytlin (Customer Services )

Rated 5 out of 5 stars

Excellent service

Excellent service,I ordered my 260 x 80 x 2.3 blade in the afternoon it was with me by 11.30 am the following morning thanks to D P D. The blade gives a nice clean
cut on pine and also beech, the previous also Trend has given great service but is getting old and in need of sharpening (like me).

8 February 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hello,

Thank you for your review. We appreciate it greatly. We are delighted to hear that your blade arrived promptly and that our service met your expectations. We are pleased to know that you are satisfied with the clean cut it delivers on both pine and beech.

Thank you,
Kaytlin (Customer Services)

Rated 5 out of 5 stars

Great service and quick delivery

Great service and quick delivery , just what is needed

16 January 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hello Mr Warwick,

Thank you for your positive feedback. We are pleased to hear that you were satisfied with both the service and the delivery time. Your review is greatly appreciated.

Thank you,
Kaytlin (Customer Services)

Rated 5 out of 5 stars

Did what it said on the tin !

Did what it said on the tin !

22 January 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hello Susan, thank you for leaving a review on our page. Great to hear you are happy with your purchase. Thank you, Kevin (Customer Services)

Rated 5 out of 5 stars

I have always found Trend equipment to…

I have always found Trend equipment to be of a consistently high standard.
Prompt dispatch, too

18 January 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hello Mark,

Thank you for leaving a review on our page. I am pleased to hear that you are satisfied with the quality of our products and the level of our service.

Thank you,
Kaytlin (Customer Services)

Rated 5 out of 5 stars

Efficient speedy service and easily…

Efficient speedy service and easily navigated website for spare parts

15 January 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hello,

Thank you for leaving a review on our page. We appreciate it. I am pleased to hear that our delivery service was fast and convenient, and that our website was user-friendly. 

Thank you , Kaytlin (Customer Service)

Rated 5 out of 5 stars

Great service as always

Great service as always

6 January 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hello,

Thank you for reviewing our page. I am pleased to hear that you were satisfied with the service level you received.

Thank you,
Kaytlin (Customer Services)

Rated 5 out of 5 stars

Quick delivery

6 January 2026
Trend Tool Technology logo

Reply from Trend Tool Technology

Hello Jonathan,

Thank you for taking the time to leave a review on our page. I am pleased to hear that your order arrived promptly.

Thank you,
Kaytlin (Customer Services)

Rated 5 out of 5 stars

Super helpful staff ,

Super helpful staff at trend ,helping out with my lost hinge jig bag ..
Many thanks for the new one provided without charge....!!
Have always rated your products and now I rate your service too ..thanks again.

22 December 2025
Unprompted review
Trend Tool Technology logo

Reply from Trend Tool Technology

Hello,

Thank you for taking the time to leave a review on our page. I am pleased to hear that we were able to assist you efficiently and that you are satisfied with our level of service. Thank you for your support in Trend.

Kaytlin (Customer Services)

Rated 5 out of 5 stars

Great customer support, help and service

I was looking for a suitable uni base for my old, but little used router. I couldn’t see one that listed my router and contacted technical support, the person who contacted me advised there wasn’t one with my router listed to suit, he asked and I sent my base plate dimensions, plate fixing holes, a day later I was contacted and given a suitable model uninibase, which I ordered and great news it fitted, great help and service.

9 December 2025
Trend Tool Technology logo

Reply from Trend Tool Technology

Hello Fredderick,

Thank you for taking the time to leave a review on our page. We greatly appreciate it. I am pleased to hear that our technical team was able to assist you and provide you with accurate advice on the product you required.

Thank you,
Kaytlin (Customer Services)

Rated 5 out of 5 stars

Quick delivery

7 December 2025
Trend Tool Technology logo

Reply from Trend Tool Technology

Hi Paul ,

Thank you for leaving a review on our page , i am happy to hear your order arrived quickly.

Thank you Kaytlin (Customer Services)

Rated 5 out of 5 stars

Great technical assistance

Great technical assistance. Reliable and stress free

2 December 2025
Trend Tool Technology logo

Reply from Trend Tool Technology

Hi Edward ,

Thank you for taking the time to leave a review on our page. I am glad to hear that you experienced a stress free process with us and that our technical team were able to help you out sufficiently.

Thank you , Kaytlin (Customer Services)

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