Tremendous Reviews 

6,106
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 905 reviews, reviewers had a great experience with this company. Customers frequently mention that the platform is extremely easy to navigate, allowing them to redeem their rewards smoothly and efficiently. People consistently appreciate that payouts arrive almost immediately, and they love the wide variety of available gift card choices. Some reviewers were not happy with prepaid card restrictions, noting frequent difficulties using these cards in various online and physical stores. A few other people also felt that customer support was quite slow to respond and offered unhelpful automated answers during disputes. Consumers additionally reported encountering unexpected payment delays or technical hurdles when trying to access their earned rewards.

What people talk about most

User experience

Consumers find user experience to be highly satisfying, consistently praising the quick reward redemption and... See more

Payment

Reviewers express mixed feelings regarding payment experiences. While many consumers praise the rapid... See more

Product

Clients share ambiguous opinions on product experiences, as many reviewers highlight fast payouts and a great... See more

Service

Reviewers highlight ambiguous aspects of service, with many customers praising the fast payouts, reliable... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as opinions are sharply divided... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Dealing with Tremendous has been great. Until I got a Google play gift card and Google wouldn't accept it. So u lost out on 25 pound

Rated 4 out of 5 stars

They pay very well, sometimes you may have to wait but once your clear to shop bing bam you get the $$$. It would be nice to fine Ann easy way to keep track of my spending and balance.

Rated 5 out of 5 stars

Love when survey sites or product sites use Tremendous as they are very accurate and pay out very quickly. Easy to print at home or use on my phone. Excellent company and really happy they are the one... See more

Rated 5 out of 5 stars

Tremendous has kept the word of everything they promised. Support has been quick, easy, and very helpful in solving your issues in your favor unlike so many other apps. Literally have had 0 issues and... See more


Company details

  1. Software Company
  2. Money Transfer Service

Written by the company

Tremendous is the global payouts platform for businesses sending gift cards and money at scale. Trusted by 20,000+ leading organizations, Tremendous has delivered billions in rewards and enables businesses to reach recipients across 230+ countries and regions. From research incentives to marketing and sales rewards to employee recognition programs, the free-to-use platform makes it easy to send thousands of payouts quickly. Getting started is simple: add a funding method and place your first order in minutes. Teams can send rewards via bulk upload, integration, or API. Tremendous automates language translation, currency conversion, tracking, and reporting, and includes built-in fraud controls. The result? Teams can focus on the work that matters most while Tremendous handles all the payout details. Tremendous offers 2,500+ popular payout options, including gift card options, prepaid cards, monetary payouts, and donations. Teams can choose to offer curated reward options or give recipients the freedom to choose what works best for them. If recipients ever run into redemption issues, the Tremendous support team handles them directly.


Contact info

3.9

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(6,106)

979 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

They pay very well

They pay very well, sometimes you may have to wait but once your clear to shop bing bam you get the $$$. It would be nice to fine Ann easy way to keep track of my spending and balance.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Now that's a good choice!

T-Mobile made a good choice to use "Tremendous" as their reward redemption source. They have an excellent list of redemption options so that there's something for everyone!

7 August 2026
Unprompted review
Rated 1 out of 5 stars

I'm writing this review with multiple…

I'm writing this review with multiple evidence of this company dishonesty. They were good before, PayPal payment runs smoothly but now all you get is your "payment is delayed" an with no clue on when it will be available, when I chatted them no reply, and this is weeks now. It's unfortunate that a reputable company like tremendous would be so disappointing.

7 August 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. Please note that Tremendous plays no part in the reward review process. If you received a message that your reward was held for review, you must reach out to the original reward sender for more information.

Rated 1 out of 5 stars

They have started delaying payment to…

They have started delaying payment to Paypal account, they were not like this before but all of a sudden, they delays your reward, and I am yet to get it for weeks. I can assure you that this is done randomly and intentionally.

7 August 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. Please note that Tremendous plays no part in the reward review process. If you received a message that your reward was held for review, you must reach out to the original reward sender for more information.

Rated 3 out of 5 stars

UPDATE: Resolved via card exchange

UPDATE (10 August 2026)
Following my 1-star review and the escalation of Ticket #1903344, Tremendous customer service reached out and resolved the issue. Because the virtual Visa card was completely unusable on Steam and wouldn't record transaction declines, they offered to exchange the card. I requested a £10 Google Play card instead, which they have now sent to me, and it redeemed successfully.

Still, I gotta recommend that you choose a gift card and not the Visa Prepaid.
---
Original review:
---
I redeemed my hard-earned survey points from Measure Protocol for a £10 Virtual Visa card (Reward ID: 5QRXT4SPPPS). Tremendous lists Steam as an officially supported merchant, yet my transactions were repeatedly declined by the card issuer, both for the full £10.00 amount and a smaller £4.00 backup amount to rule out authorization fees.

When I checked my Tremendous card page to find the decline reason, the transaction history was completely blank, violating Tremendous’s own help centre guide which claims declines will be listed. Even worse, the digital card is highly glitched, randomly flickering my balance between £10.00 and £9.99 for no reason.

Support (Ticket #1903344) has been an absolute joke. The agent clearly copy-pasted a generic script. When I pointed out their errors, they gaslighted me by blaming Steam, asked me for my email address on the active email thread I was replying to, and then dumped me into a "Tier 2" queue with a 2-business-day delay.

I did everything right, followed your billing address rules, and was handed a defective card with broken tracking. Do not give me canned bot responses. Look up Ticket #1903344 and fix my card.

6 August 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely useless

Absolutely useless
I tried to use it on Amazon and got declined. Then when the card was about to expire I kept emailing the folks to give options to use the money and they just Kept replying with an AI - such a filthy way to deal with customers. No human interaction whatsoever. Wasted a lot of gift money on this rubbish platform. The CEO should be jailed for stealing peoples money

Help.at.tremendous.com can never get a human to talk to. It’s always an AI.

27 July 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help exchange your card if you're experiencing frequent declines, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 3 out of 5 stars

Easy to earn and cash out but is not…

Easy to earn and cash out but is not easy to use. I would love store/Amazon card or be able to load amount onto my Amazon account but you cannot do that with these pre-paid cards. Have forgotten to print and use it at store as I cant us it online and may wind up not utilizing this reward

6 August 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 5 out of 5 stars

best survey company

A more premium survey company that rewards you for your time with sensible surveys. Very easy to redeem and very fast delivery of a great selection of gift cards.

6 August 2026
Unprompted review
Rated 1 out of 5 stars

The cards are not accepted anywhere

The cards are not accepted anywhere. They are worthless. I've tried to use multiple cards I've received from Tremendous in over a dozen stores and they are all declined as invalid.

6 August 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help exchange your card if you're experiencing frequent declines, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 5 out of 5 stars

Tremendous is AMAZING!!!

Tremendous is the company that handles / processes rewards for members of several different on-line survey communities / groups, and they are amazing at what they do. On the rare occasion that I have an issue with a reward, they are quick to resolve it with zero hassle.

5 August 2026
Unprompted review
Rated 1 out of 5 stars

No support

No support, cards cannot be used anywhere, lost money because of them.

5 August 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

Was going alright but they have delayed…

Was going alright but they have delayed my payment for almost 24 hours now. Granted I withdrew over 100 dollars in that time but that's not the point I was told instant withdrawals and this is not that.

4 August 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous.

Your reward is currently being reviewed by the reward sender. For more information, you should contact the organization that sent your reward. If you're not sure of the contact information you should be using, typically a Google search for the name of the organization and the term "contact" yields reliable results.

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