Tremendous Reviews 

6,107
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 905 reviews, reviewers had a great experience with this company. Customers frequently mention that the platform is extremely easy to navigate, allowing them to redeem their rewards smoothly and efficiently. People consistently appreciate that payouts arrive almost immediately, and they love the wide variety of available gift card choices. Some reviewers were not happy with prepaid card restrictions, noting frequent difficulties using these cards in various online and physical stores. A few other people also felt that customer support was quite slow to respond and offered unhelpful automated answers during disputes. Consumers additionally reported encountering unexpected payment delays or technical hurdles when trying to access their earned rewards.

What people talk about most

User experience

Consumers find user experience to be highly satisfying, consistently praising the quick reward redemption and... See more

Payment

Reviewers express mixed feelings regarding payment experiences. While many consumers praise the rapid... See more

Product

Clients share ambiguous opinions on product experiences, as many reviewers highlight fast payouts and a great... See more

Service

Reviewers highlight ambiguous aspects of service, with many customers praising the fast payouts, reliable... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as opinions are sharply divided... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Dealing with Tremendous has been great. Until I got a Google play gift card and Google wouldn't accept it. So u lost out on 25 pound

Rated 4 out of 5 stars

They pay very well, sometimes you may have to wait but once your clear to shop bing bam you get the $$$. It would be nice to fine Ann easy way to keep track of my spending and balance.

Rated 5 out of 5 stars

Love when survey sites or product sites use Tremendous as they are very accurate and pay out very quickly. Easy to print at home or use on my phone. Excellent company and really happy they are the one... See more

Rated 5 out of 5 stars

Tremendous has kept the word of everything they promised. Support has been quick, easy, and very helpful in solving your issues in your favor unlike so many other apps. Literally have had 0 issues and... See more


Company details

  1. Software Company
  2. Money Transfer Service

Written by the company

Tremendous is the global payouts platform for businesses sending gift cards and money at scale. Trusted by 20,000+ leading organizations, Tremendous has delivered billions in rewards and enables businesses to reach recipients across 230+ countries and regions. From research incentives to marketing and sales rewards to employee recognition programs, the free-to-use platform makes it easy to send thousands of payouts quickly. Getting started is simple: add a funding method and place your first order in minutes. Teams can send rewards via bulk upload, integration, or API. Tremendous automates language translation, currency conversion, tracking, and reporting, and includes built-in fraud controls. The result? Teams can focus on the work that matters most while Tremendous handles all the payout details. Tremendous offers 2,500+ popular payout options, including gift card options, prepaid cards, monetary payouts, and donations. Teams can choose to offer curated reward options or give recipients the freedom to choose what works best for them. If recipients ever run into redemption issues, the Tremendous support team handles them directly.


Contact info

3.9

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(6,107)

979 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No one accepts this card!

No one accepts this card!
Not busnesses, not even Amazon, because there is no physical card, and the expiration date is in the same month as send.
The help is thru Zen Desk, so nothing ever got fixed, 3 months later. Grrrr So many days of hours wasted between May and now, almost August...

26 July 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 5 out of 5 stars

I am pleasantly surprised !

I am pleasantly surprised by how easy it is to cash out from Survey Spin. After a couple of glitches at the outset everything runs smoothly with no difficulty at all.
Thank you, Survey Spin.

23 July 2026
Unprompted review
Rated 4 out of 5 stars

Simple and easy to use

The redeeming process is simple and easy, I just hope they would add more pay out options for international users. Most times the available options are less helpful. Otherwise I would 100% recommend

14 July 2026
Unprompted review
Rated 1 out of 5 stars

SCAM. AVOID.

Got a Tremendous prepaid visa through Eureka. It was a big mistake. In the UK they are pretty much impossible to use despite everything this scam of a company claim. Then in their FAQs they say to switch it to a gift card. However, for some weird identification process they send a code to your email that is only active for an hour but don't actually tell you they are going to do it, then its almost impossible to get anouther code. I wonder how much money this company is making through card that people can't use.

21 July 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, if you click the chat bubble on your card page you'll be able to chat with our support team and this exchange will be processed immediately. Please note that you'll still need access to your email account to receive the verification code, which is an important security step in the exchange process. If you need help with this, please don't hesitate to email help@tremendous.com. We'll respond as soon as possible!

Rated 1 out of 5 stars

I made a withdrawal on yougov just…

I made a withdrawal on yougov just recently on my email which Yougov sent a mail that I would be getting my Amazon gift card of £50 pounds in a couple of hours. Since then nothing. Wrote to their mail. Got no response. Not encouraging at all.

20 July 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience. Please note that your reward has not been created until you receive a reward ID from rewards@reward.tremendous.com. If you're expecting a reward you haven't received, please get in touch with the issuing organization for further assistance.

Rated 1 out of 5 stars

Simply does not work

Rewards did not work when attempting to use them, and got my account locked on the site where I attempted to use them. Support took three days to reply with a canned response and never followed up again. Avoid at all costs.

12 July 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

A complete scam

A complete scam. They do not disclose when you buy that the cards will expire in one month. You only find out after you buy. This is illegal. Their help email refused to resolve this or reinstate the cards.

16 July 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look