fast deivery and good products
20 March 2026
Reply from Trek Expert
Dear customer, thank you for sharing your thoughts with us.
We appreciate your feedback and hope to serve you again soon.
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4.1
Great
145 reviews
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Reply from Trek Expert
Hello, thank you for your kind feedback!
We're delighted that our competitive prices and fast delivery met your expectations.
We look forward to welcoming you back to our webshop.
Delivered late
14 August 2025
Reply from Trek Expert
Hello,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
Trek expert is very untrustworthy, seem like scam artists
6 november 2024 I ordered two pair OR ferrosi hiking pants for a hike in the first week of december, trek expert said the order would be shipped 15 november at the latest. That did not happen and trek expert did not let me know anything. Only after I asked them I got a message on the 20th of november (from spacefoot) saying they ordered the oackage"package should be on its way again in the coming days". It lasted until the 27th of november until GLS emailed that the package was ordered to them. So not sure what happened at Trek expert between the 6th and the 27th of november. On the 3rd of november I got the message that I could pick up my order, turned out to be a totally different order. I contacted GLS and they told me to contact Trek Expert, because they neede to file claim with GLS Trek expert (spacefoot) denied this at first and told me to contact GLS. After I did this the GLS employee told me, "Trek-expert needs to file a claim and they know it but it seems that they are hoping that you give up". I contacted Trek Expert (spacefoot) again and then sent me a form which I filled in. It's now almost 6 months after I payed Trek Expert 143 euro's and I still havent received my order. And they don't communicate. A very untrustworthy company, it feels like Trek Expert scammed me out of my moneym
28 April 2025
Unprompted review
Reply from Trek Expert
Hello M.G,
Please know that we have taken your opinion into account and noted the problem. Be assured that we are doing our utmost to ensure that this does not happen again.
We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us and we want to know more about how we solve this problem.
Please contact our customer service at customer@spacefoot.com (enter your order number) so that we can find a solution.
We hope you have a great day,
Spacefoot Customer Service
waiting for my order forever .....
18 April 2025
Reply from Trek Expert
Hello Mister Anogiatis,
Please know that we have taken your opinion into account and noted the problem. Rest assured that we are doing our utmost to ensure that this does not happen again.
We would like to inform you that we have tried to contact you by phone today without success.
In order to solve your problem and bring you satisfaction we have also sent you an e-mail.
We hope that you will be able to read it and that our approach will allow you to have a more positive customer experience.
However, if you wish to contact us by another means we invite you to do so via the address customer@spacefoot.com (mailto:customer@spacefoot.com) (again specifying your order number).
Have a great day,
The Spacefoot customer service team
Fast and fine
8 December 2023
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