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Rated 1 out of 5 stars

I unsubscribed from their mailing list multiple times, but I still kept getting a lot of promotional emails. It got really frustrating, especially because they just kept coming: I had to delete my a... See more

Company replied

Rated 5 out of 5 stars

From what I can tell Treedom does just what you expect them to do: plant trees supporting the local communities involved in their projects. They regularly send me proof of that through pictures and... See more

Company replied

Rated 5 out of 5 stars

Great staff, great service! i had already had a short but very posivite experience with them a few years ago. then, last month I contacted them for my wedding, Gianguido and all the staff are just ki... See more

Rated 5 out of 5 stars

Their projects are wonderful, giving hope for the future. The site is accessible, clear and it is super easy to understand how forests, purchases and gifts work. I have had the need for online support... See more

Company replied

Company details

  1. Environmental Consultant
  2. e-Commerce Service

Written by the company

Treedom è il primo sito che permette di piantare alberi a distanza e seguire online la storia del progetto che contribuiranno a realizzare. Dalla sua fondazione, avvenuta nel 2010 a Firenze, sono stati piantati più di 4.000.000 di alberi in Africa, America Latina, Asia e Italia. Tutti gli alberi vengono piantati direttamente da contadini locali e contribuiscono a produrre benefici ambientali, sociali ed economici. Grazie a tale business model, Treedom fa parte dal 2014 delle Certified B Corporations, il network di imprese che si contraddistinguono per elevate performance ambientali e sociali. Ogni albero di Treedom ha una pagina online, viene geolocalizzato e fotografato, può essere custodito o regalato virtualmente a terzi.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

505 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great attention for the environment and the customer

I received my first tree as a gift, since then I've already gifted two trees, making two friends happy.
I really like receiving news from my tree and my friend's.
I've also had the chance to contact the customer service for a problem, and they've answered rapidly and kindly.
Excellent service.

14 November 2022
Rated 5 out of 5 stars

Trees and a forest

I had made a mistake, byuing the trees for my forest, when instead the proper procedure would be viceversa. I had emailed asking if there would be a solution and there was. Via phone call they corrected the procedure and asked not a dime more. Can't beat that.

3 November 2022
Rated 5 out of 5 stars

Amazing organization

Amazing organization! Great scope, implementation and communication.
I try to plant trees every time I fly now :)

1 November 2022
Unprompted review
Rated 4 out of 5 stars

Super nice website

It doesn't really matter to me that the trees would have been planted regardless, I think service provides a great way to follow tree life cycle and makes you more aware of the nature preservation.

Also a nice gift

26 October 2022
Unprompted review
Rated 5 out of 5 stars

Five stars!

Great staff, great service!
i had already had a short but very posivite experience with them a few years ago. then, last month I contacted them for my wedding, Gianguido and all the staff are just kind, professional, and helpful. they have halped me in every single step while creating our wedding forest! a great idea if you care for the future of our planet!

29 September 2022
Rated 5 out of 5 stars

Great help from GianGuido

Wonderful experience, we made a mistake purchasing the trees for our forest and GianGuido helped us promptly and very professionally. Highly recommended!

15 September 2022
Rated 5 out of 5 stars

Wedding information, top assistance!

I wrote the customer care to ask for information about the possibility to donate trees for my wedding. The operator wrote back to me in just few days, asking my phone number, and he explained me all the available options, suggesting me to wait for new sales in the spring.

14 September 2022

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