Treatmedy Reviews 

466
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers had a great experience with this company. Customers frequently mention that the device is very comfortable to wear during relaxation, exceptionally sturdy, and helps significantly reduce foot pain over time. Many people also appreciate the fast delivery services and the remarkably smooth, straightforward ordering process provided by the business. However, some customers also noted that certain straps can feel a bit too flexible or that specific mechanical parts are prone to breaking after extended use. A few reviewers experienced notable difficulties when trying to contact customer support or felt slightly overwhelmed by unwanted additional purchase offers during checkout.

What people talk about most

Product

Clients share positive opinions on product, noting that the bunion corrector device is comfortable to wear... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the sturdy construction and... See more

User experience

Users describe positive interactions with user experience, highlighting how comfortable the device is to wear... See more

Order

Reviewers express mixed feelings about their order experiences, often highlighting both positive and... See more

Delivery service

People report positive experiences with delivery service, noting that packages arrive quickly and within the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had bunion for years. Started using Treatmedy on Nov 28 three times half hourly everyday. Not seeing a lot of improvement yet but can feel some throbbing sensation when not using. I am going to contin... See more

Rated 4 out of 5 stars

So far so good. I've been using my Treatmedy about an hour a day, some days just totally forget, as my pain has been reduced! Whilst the bunion is still physically obvious, seems my realignment is gra... See more

Rated 4 out of 5 stars

It really helped me with my bunions because before I have to take out my shoes any where I am when I feel something stabbing on my foot. I have to rub my feet to ease the pain and the swelling but sin... See more

Rated 4 out of 5 stars

I have had a bunion, which is hereditary, for about 50 years and have learned what to do to prevent it hurting, but your product has reduced it slightly, although I have only been using it for about 2... See more


Company details

  1. Health and Beauty Shop

Written by the company

At Treatmedy, our passion for health and well-being drives everything we do. Since we started in 2021, we've been on a mission to make a difference in people's lives. With our products, we've been able to touch the lives of thousands. Our vision is simple: to empower you to live each day to the fullest, free from the limitations of discomfort. We believe that by providing top-notch products and exceptional service, we can make a positive impact on your life and well-being. Give yourself the natural relief you deserve with Treatmedy.


Contact info

4.1

Great

TrustScore 4 out of 5

466 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(466)

127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It's working!

I have had a bunion for many years. Buying shoes has always been a nightmare! I took a chance and purchased the bunion corrector. I've been using it nearly every day for the past few weeks and I can see improvement! It's easy to use and is painless unless you tighten it more!

10 August 2026
Unprompted review
Rated 4 out of 5 stars

Optimistic

Early days but I am optimistic that this tool can help me correct my severe right foot bunion. In the first week, it is stretching gently the ligaments(?) that pull the big toe so far out of alignment. Want to avoid surgery as left foot did not resolve after months of recovery!

1 August 2026
Unprompted review
Rated 1 out of 5 stars

Broken ratchet knob

Have been sent one with a broken knob, which barely tightens, won’t lock and pulls loose immediately. Have provided endless videos of this, as requested, by Mel at Treatmedy. It’s clearly broken but she will not send me a replacement or a refund, just suggests more troubleshooting advice. Complete con.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

The relief is priceless

The relief is priceless! My bunions are bad and the relief I feel when wearing this cannot be described. The constant pain is instantly relieved wearing this bunion strap. I can’t fault it! Great quality too. Really well made. I even walk around with it! 🙌

1 August 2026
Unprompted review
Rated 3 out of 5 stars

It does help with my pain

It does help with my pain. However I ordered two and one was not useful like I had received one that was used before. It was so pulled away I couldn’t adjust it. So I am unable to use it. Thank you
Linda

13 July 2026
Unprompted review
Rated 5 out of 5 stars

I’m using Treatmedy as preventative care

I’m using Treatmedy as preventative care because I’m in my late 20s with bunions and I don’t want to suffer from bunion discomfort or pain when I grow elderly. So far I’ve seen shocking results and I’m happy to know I have this tool to help sustain my feet health. Though my current needs are cosmetic (I’d prefer to not have bunions on my feet vs experiencing significant issues) I’d recommend this product to anyone curious.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Best purchase ever!

I have had 2 surgeries on my foot in the last year. The first one was 5 procedures including a bunion repair. It failed and I have had nothing but pain since. It felt like when I walked on it that the bone was turned the wrong way and was very painful. I have been wearing the Treatmedy Bunion Repair for about 5 weeks now and it is getting so much better. I can actually walk barefoot without pain. It was worth the money and I would not hesitate to purchase again.

23 July 2026
Unprompted review
Rated 1 out of 5 stars

Potential scam

I am very concerned. Although this looked like a real company with reviews, history, etc., their website is down, they have charged my credit card, they are not responding to any call for support and there is no shipping information provided for my products. Is this really a scam?

15 July 2026
Unprompted review
Treatmedy logo

Reply from Treatmedy

Hi Janet,

Thank you for sharing your concerns. We sincerely apologize for the worry this experience has caused.

We'd like to reassure you that our website, https://treatmedy.com/, is currently up and running, and we haven't detected any issues on our end. If you were unable to access it, it may have been due to a temporary connection issue or a local network problem.

We're also sorry to hear that you haven't received a response yet. We respond to all customer inquiries as quickly as possible, so it's possible that our reply was filtered into your spam or junk folder. If you haven't already, please check those folders. You can also contact us directly at support@treatmedy.com, and we'll be happy to assist you.

Regarding your order, we'd be glad to look into the status and provide you with your shipping information. Please reach out to us with your order number or the email address used to place the order, and we'll investigate this for you right away.

We appreciate your patience and look forward to resolving this for you as quickly as possible.

Warm Regards,
Hailey
Treatmedy Support Team

Rated 1 out of 5 stars

velcro fastening strap around foot doesn’t fasten

The velcro fastening strap around the foot does not grip. The hook part has been fastened on the wrong way round. I want a return label and my money back please as advertised if it doesn’t work

15 July 2026
Unprompted review
Treatmedy logo

Reply from Treatmedy

Hello Janet,

We appreciate you taking the time to share your feedback, and we're sorry to hear that you've had this experience.

We're sorry to hear that the Velcro strap doesn't seem to be fastening properly. To better understand what's happening and determine whether the Bunion Fix is faulty, please contact us at support@treatmedy.com with your order details and a short video demonstrating the issue. This will allow our team to assess the problem and provide the most appropriate solution as quickly as possible.

If you would still prefer to proceed with a return under our money-back guarantee, our Customer Experience Team will be happy to provide you with the return instructions and assist you throughout the process.

We look forward to helping you resolve this as soon as possible.

Warm Regards,
Hailey
Treatmedy Support Team

Rated 1 out of 5 stars

Very difficult to fit & adjust after…

Very difficult to fit & adjust after following instructions carefully. Absolutely does not work as shown in video. Waste of money.

13 July 2026
Unprompted review
Treatmedy logo

Reply from Treatmedy

Hello,

Thank you for taking the time to share your feedback. We're sorry to hear that you had difficulty fitting and adjusting the device and that it didn't meet your expectations.

The Treatmedy™ Bunion Fix can take a little practice to fit correctly, especially when adjusting the tension. In many cases, we're able to help customers resolve fitting or adjustment issues with a few simple tips. We'd love the opportunity to assist you and make sure the device is being used as intended.

Please reach out to us at support@treatmedy.com with a short video showing the issue you're experiencing. Our Customer Experience team will be happy to review it and provide personalized guidance or explore the best solution for you.

We appreciate your feedback and hope to have the chance to turn your experience around.

Warm Regards,
Hailey
Treatmedy Support Team

Rated 1 out of 5 stars

Returns are very difficult

I tried to return my order but they are not replying and no instruction as to how to return the product. Beware although they say they will take it back not easy at all

9 July 2026
Unprompted review
Treatmedy logo

Reply from Treatmedy

Hi William,

Thank you for taking the time to share your feedback. We're sorry to hear about your experience.

Could you please let us know which email address you sent your request to? We respond to all customer emails, so it's possible that our reply may have been filtered into your spam or junk folder.

If you haven't received our response, please contact us again at support@treatmedy.com, and we'll be happy to assist you with your return as quickly as possible.

We appreciate the opportunity to help and look forward to resolving this for you.

Warm Regards,
Hailey
Treatmedy Support Team

Rated 1 out of 5 stars

I requested a refund and was told I can…

I requested a refund and was told I can return the items but I would have to pay the shipping costs, and was also offered a 30% credit if I chose to keep the items instead. I replied saying I wanted to proceed with the return. I was again offered the 30% discount to keep the items, but was not provided the return address, nor the return instructions. I have tried two more times since, but still no response.

7 July 2026
Unprompted review
Treatmedy logo

Reply from Treatmedy

Hi Suzanne,

Thank you for sharing your feedback, and we're sorry to hear about your experience.

Upon reviewing your case, we can confirm that one of our Customer Experience Advisors already sent you the return instructions, including the return address, in a previous email. It's possible that the message may have been overlooked or filtered into your spam/junk folder.

If you need further assistance with your return, please don't hesitate to contact us at support@treatmedy.com. We'll be more than happy to assist you every step of the way.

Warm Regards,
Hailey
Treatmedy Support Team

Rated 2 out of 5 stars

Detailed instructions on how to put it on and what the extra straps are for

detailed instructions on how to put this thing on or with the extra straps for need to be included

5 July 2026
Unprompted review
Treatmedy logo

Reply from Treatmedy

Hi,

Thank you for taking the time to share your feedback. We sincerely appreciate it.

We're sorry to hear that the instructions weren't as clear as expected. We understand how frustrating it can be when you're unsure how to use the device or what the additional straps are for.

For future reference, the basic instructions are printed on the back of the product packaging. You'll also find a QR code on the packaging that you can scan, which will take you to our website, where you'll find a step-by-step tutorial video demonstrating how to properly use the Bunion Fix.

If you still need any assistance, please send us an email at support@treatmedy.com. Our support team will be more than happy to guide you through the setup, explain the purpose of the extra straps, and answer any questions you may have.

We appreciate your feedback, as it helps us improve the experience for all of our customers.

Warm Regards,
Hailey
Treatmedy Support Team

Rated 5 out of 5 stars

I am using the treat remedy bunion…

I am using the treat remedy bunion corrector and so far I am loving it. It is comfortable and easy to use, and as it is stretching and pulling my big toe to the side to straighten it, it feels like such a great stretch and I can tell that my foot really needs and wants to be in this position. I also love how forces me to sit down for 30 minutes! I’m excited to see the improve improvements with continued inconsistent use!!

1 July 2026
Unprompted review

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