TreasureBox Reviews 

13,831
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 3,001 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their quality, sturdiness, and appealing design, often finding them to be excellent value for money. Many people also highlight the fast and efficient delivery service, with items often arriving quickly, sometimes even ahead of schedule. Reviewers appreciate the smooth online ordering process and the excellent communication from the company regarding their purchases, making the overall experience positive and straightforward. However, some customers also noted a lack of communication regarding order updates and tracking information, leading to uncertainty about delivery times. A few other people also felt that there were occasional issues with delivery handling, such as packages being left unattended or experiencing delays and even non-delivery in some cases. Additionally, some reviewers mentioned difficulties with product assembly or instances where items arrived with minor damage or did not fully match their online description.

What people talk about most

Product

People report positive experiences with product, often praising the quality, durability, and stylish design... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the speed and efficiency of... See more

Quality

Consumers find quality to be positive, with many reviewers impressed by the look and durability of products,... See more

Order

Reviewers mention ambiguous feedback about order, with many finding the online ordering process easy and... See more

Service

Users describe positive interactions with service, frequently highlighting its promptness and efficiency.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great comms, fast delivery, easy flat pack assembly. Pricing should be atleast $50-$70 for something low & small. The 9 Drawers are worth $80-$100. Personal opinion based on longevity, packing the dra... See more

Rated 4 out of 5 stars

Dispatch was super fast however i didn’t receive any tracking updates. No emails to advise my order was on the way or had been delivered. Happy with the speed of delivery (2 days) but next time would... See more

Rated 4 out of 5 stars

We are happy with the electric recliners, they're very comfortable and quiet 😁. We had a few glitches with the office, we were told twice they were ready to collect, but they weren't there yet. So... See more

Rated 4 out of 5 stars

Delivery was quick as always, and everything was packed so well. The drawers look good once assembled. I'm not sure if it's the way I put it together, but only one of the drawers sits flush agains... See more


Company details

  1. #5 of 5 best companies in Furniture Store
  2. #4 of 5 best companies in Bedroom Furniture Store
  3. #2 of 2 best companies in Home Improvement Store
  4. #4 of 4 best companies in Living Room Furniture Store
  5. #2 of 2 best companies in Office Furniture Store
  6. #1 of 1 best companies in Outdoor Furniture Store

Written by the company

TreasureBox is operated by a group of young, passionate, and ambitious people that are working diligently towards the same goal - make your every dollar count, as we believe you deserve something better. More, Fast, Good, and Economize, are the four main values of TreasureBox that every member possesses. They are undeniably contributing their youth and vitality in order to fulfil these values to provide devoted customers the best online shopping experience possible.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(13,831)

2,975 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Great product - service not so great

The product itself is great, however we received an email to say the item is ready to be collected. The link to confirm we were there did not work and as it was a Sunday, nobody was answering the phones. We had to wait an additional 30 minutes to collect our item. An email to say it's ready to be picked up should not be sent out if it's not ready and please check your links and answer your phones!

19 July 2026
Rated 5 out of 5 stars

online ordering was a breeze

online ordering was a breeze, the product item we chose was value for money, ok there was also a great special on and on for a good length of time which we appreciated. the console style desk has two drawers on sliders, epic size for where we wanted to use it - so more of a sideboard look that some regular office desk so exactly what we searching high and low for, love it being white in colour, sleek, modern. our package arrived within 2 days even living rural, assembly was pretty easy going. so love ordering from Treasurebox. thanks !

19 July 2026
Rated 4 out of 5 stars

Good Bed

It took awhile to build but in general was easy to do. Ideally I would be better to come with 4 drawers or the ability to purchase more draws. other than that it is a sturdy bed.

8 July 2026
Rated 1 out of 5 stars

Never use them again couldnt track my…

Never use them again couldnt track my order no contact, emailed them twice still no contact i dont even no if my bed is coming or if im even getting it. very unprofessional with the money you spend on the product to not receive any info

17 July 2026
Rated 1 out of 5 stars

Long delivery and no information given to me.

This is the second time i have ordered something and the delivery doesn’t come even when it said it’s been shipped. I called and they said it had gone out for delivery 10 days prior to my call, and that they would check with the shipping company but I haven’t heard back. Very poor customer service and delivery co-ordination, will not be making the mistake of ordering from here again.

5 July 2026
Rated 5 out of 5 stars

Fast delivery once purchase but…

Fast delivery once purchase but definitely need to add in rural delivery for all us country living people, product is awesome love it but I needed a higher head board but that’s okay my mattress is just so tall lol love my bed frame

16 July 2026
Rated 4 out of 5 stars

Very comfortable electric recliners.

We are happy with the electric recliners, they're very comfortable and quiet 😁.
We had a few glitches with the office, we were told twice they were ready to collect, but they weren't there yet. So I wasted some time and money, I also got an email to say I'd get a 10 % discount on my 1st order, but the code I got wouldn't work!! However we have them at home now 👍

18 July 2026

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