Your motor, belt and bracket were a perfect fit. So glad that our 20 plus year old Proform treadmill had replacement parts available through your company. You guys were great with customer support and... See more
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Tech was okay Kevin was the best support rep the others acted as if I was imposing their time I appreciate that you have solution to make an otherwise dead treadmill alive again Lastly the... See more
Company replied
Horrible customer service. The part sent was wrong, my machine wouldn’t even turn on after installation. The components were completely different from the original part. I reached out to customer serv... See more
Company replied
Jim at Treadmill Doctor is the man! All questions that I had were answered quickly and correctly, and he could not have been more helpful throughout the whole process of replacing our treadmill walkin... See more
Company replied
Company details
Written by the company
Treadmill Doctor is your source for treadmill and elliptical parts. Check out our treadmill reviews, elliptical reviews, repair parts, and more! We have thousands of treadmill parts as well as elliptical parts, exercise bike parts, and various machine maintenance accessories!
Contact info
Kansas Street 1333, 38106, Memphis, United States
- 800-750-4766
- doc@treadmilldoctor.com
- treadmilldoctor.com
3.8
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Kevin was both very knowledgeable and…
Kevin was both very knowledgeable and patient with us as we, basically, rebuilt our treadmill.. Thanks!
26 September 2022
Reply from Treadmill Doctor
You are welcome! Great job on the install!
Thank you for your 5-star review and great call-out for our team!
Great customer service for Mike
Great customer service for Mike! Helped me with a roller cover replacement, simple repair and great results. Fast shipping too! Will use Treadmill Doctor for parts in the future.
10 August 2022
Reply from Treadmill Doctor
Awesome to hear! Thank you for taking the time to share your experience with Mike and for your 5-star review!
Reply from Treadmill Doctor
Thank you for your 5-star review!
Just bought an 8 pack of belt…
Just bought an 8 pack of belt lubrication. Asked some questions about my 25 year old Pro Form 585 & always get good advice.
27 August 2022
Reply from Treadmill Doctor
Great! Thank you for your 5-star review!
Treadmill Doctor, Where else?
Well, 19 years into it. Treadmill Doctor (Steve D.) has been great, he’s my guy. Katy Treadmill Repairs I placed an order, I get it in 3 days.. jobs is done. Where else would you go?
1 September 2022
Reply from Treadmill Doctor
Thank you for your continuous support!
We appreciate each order and you sharing your journey with us!
We got the delivery of the walking belt…
We got the delivery of the walking belt three days afterwe ordered. It was the right part and was able to fix the unit promptly. Suggest better Guidelines for the model we had. No problem. We are happy
8 August 2022
Reply from Treadmill Doctor
Happy is perfect! Thank you for your 5-star review!
Very satisfied with price and so far…
Very satisfied with price and so far the performance of the plug. Good customer service fast and easy. No extra fees when I reached out about me receiving the wrong power plug and they promptly send me the correct one once I submitted a picture Of the actual cord I needed. Thank You !!!!
1 August 2022
Reply from Treadmill Doctor
You are welcome! Thank you for your 5-star review!
Reply from Treadmill Doctor
Stellar! Thank you for your 5-star review!
Great support!!
Great support!!
I had purchased wrong piece, they helped me find correct piece and refunded original purchase.
I will use Treadmill Doctor in future!!
1 September 2022
Reply from Treadmill Doctor
We appreciate all return business and glad we were able to help!
Thank you for your 5-star review!
Hassle Free
The belt was recd without any issues. I was a little concerned since it appeared that a tensioner was no longer reqd with this belt.
I was able to remove and replace the belt with no issues.
22 August 2022
Reply from Treadmill Doctor
Kudos on the install as they can be tricky!
We appreciate your positive review!
Was great product works well.
We recently received the shocks for the tread climer . They were as advertised came on time and shipped fast. Product is working great. Definitely would recommend treadmill Dr to any one that needs to replace parts for their treadmills.
1 September 2022
Reply from Treadmill Doctor
Word of mouth is the absolute best!
Thank you for taking the time to leave such a great review!
Great Experience!
Easy ordering, fast delivery, fair pricing and the belt I ordered worked as expected.
24 August 2022
Reply from Treadmill Doctor
Glad to hear! Thank you for your 5-star review!
Actually got to speak to a human that…
Actually got to speak to a human that had the immediate answer I needed - rare these days.
THANK YOU!
1 August 2022
Reply from Treadmill Doctor
You are very welcome!
We appreciate your words of praise and your 5-star review!
Great experience
Great experience, excellent customer service. I got exactly what I needed.
10 September 2022
Reply from Treadmill Doctor
Wonderful to hear! Thank you for your 5-star review!
I just purchased a used threadmill from…
I just purchased a used threadmill from someone. 2 weeks later threadmill stopped working. I called threadmill doctor and spoke to Steve.Steve helped me trouble shoot the issue and I ordered the parts. I received them yesterday and I installed them myself. I’m up and running. I don’t know many places that would assist u in finding the issue. Thanks a lot Rocco
9 September 2022
Unprompted review
Reply from Treadmill Doctor
You are welcome! Glad we could help!
Thank you for your great call-out and for your 5-star review!
Great products and service
The part I needed worked well and the instructions were clear. I did have one part that was damaged and a quick call got that straightened out to my favor. Great products and service.
17 September 2022
Reply from Treadmill Doctor
Thank you for your stellar 5-star review!
We appreciate you sharing your experience with us!
Treadmill Dr where very knowledgeable
Treadmill Dr where very knowledgeable. They helped determine the right part needed and provided advice on installing it. Couldn't have done it without them.
7 September 2022
Reply from Treadmill Doctor
Very happy to hear the great news and glad you are good to go!
Thank you for your 5-star review!
Reply from Treadmill Doctor
Thank you for your 5-star review!
Quick and easy transaction and received…
Quick and easy transaction and received parts in minimum timeline. thanks.
2 September 2022
Reply from Treadmill Doctor
Thank you for your 5-star review!
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