Outstanding service from start to finish. Trawell 247 handled my booking perfectly. Quick responses, great price, and so much patience with all my questions. I will definitely be booking with them... See more
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If I could score 0, I would. So I got a call today to be harassed asking why I gave a bad review, the agitated agent would not let me speak so I let him ramble on, to which I I asked if had finishe... See more
Michael Fox managed to get us a deal in a short space of time at a reasonable price. Michael was very keen to get the request right that resulted in many many telephone calls. Besides that Michael w... See more
Good customer service but charging People for ticket insurance is unlawful. I was told that it is policy and was forced to pay for the insurance that I don't need. I need to be reimbursed on that af... See more
Company details
Written by the company
Trawell 24/7 is a UK-based travel company dedicated to making international travel simple, affordable, and stress-free. We specialise in flight bookings, holiday packages, hotel reservations, and tailor-made travel solutions for individuals, families, and business travellers. Whether you are planning a holiday, visiting family overseas, or travelling for business, our team works to find the best routes, fares, and travel options to suit your needs and budget. Our focus is on personalised service. Instead of automated booking experiences alone, we provide real human support before, during, and after your trip. Customers rely on us for expert guidance, flexible travel solutions, and quick assistance when plans change. We work closely with trusted travel partners and suppliers to provide competitive fares and reliable services across Europe, Africa, Asia, the Middle East, and North America. From last-minute flights to carefully planned holiday packages, our goal is to deliver value, convenience, and peace of mind. At Trawell 24/7, we believe travel should be accessible and enjoyable, not complicated. Our growing customer base and repeat travellers reflect our commitment to transparency, customer satisfaction, and dependable service. Your journey matters to us, and we are here to help you travel with confidence.
Contact info
Office 12880, 182-184 High Street North, East Ham, E6 2JA, London, United Kingdom
- +44 20 3745 1247
- sales@trawell247.co.uk
- trawell247.co.uk
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Quick reply with great service
Quick reply with great service. They help me find flight to Lagos I was looking with different companies but gave me best price
Great experience and very helpful staff
Outstanding service from start to…
Outstanding service from start to finish.
Trawell 247 handled my booking perfectly. Quick responses, great price, and so much patience with all my questions.
I will definitely be booking with them again
Do not ever go there
Do not ever go there. Scamming surrounded their spirit. Detrimental experience with them in booking flights.

Reply from Trawell 24/7 Limited
Scummed do not even try
Scummed do not even try. They won’t book your ticket then they will try and add fees when it’s time just to make you cancel your booking and charge you penalty fees on top
Thanks to Sid
Thanks to Sid. Everything was dealt on time and smoothly. Will definitely use them again !
If I could score 0
If I could score 0, I would.
So I got a call today to be harassed asking why I gave a bad review, the agitated agent would not let me speak so I let him ramble on, to which I I asked if had finished, I began speaking when he just kept talking over me.
So I’ll say it again, you never passed my details to BA, you said the flight was cancelled and yes you gave me a full refund but you hadn’t passed my payment on to BA, all they had was my name. Now leave me alone!
Michael Wilson was very patient and…
Michael Wilson was very patient and ready to help every step of way during my flight ✈️ ticket payment process. He also helped to sort the change of flight with ease, highly recommended.
I discussed this from 12 p.m
I discussed this from 12 p.m. to 3 p.m. The flight, which wasn't confirmed, increased in price by £250 just before payment. It also had a 22-hour layover.
I've been sent the confirmed flight with times and that was not what was agreed to.
Very disappointed wasting all this time for nothing.

Reply from Trawell 24/7 Limited
I was struggling to get a ticket to fly…
I was struggling to get a ticket to fly to Angola in a moderate price, I know it’s a high season but the consultant managed to get me a low fare to travel to Angola and I’m very happy, and I recommend anyone to contact them in case of emergency, Michael Fox consultant done a good job to help me
Great assistant from Nancy
Sarah is a great person with customer…
Sarah is a great person with customer service qualities, she handles her clients very professionally and gives her clients what they want and I am happy with her services
Sarah Aly was exceptional with her…
Sarah Aly was exceptional with her service and has made my travel experience very easy.
Sarah Ali she was very kind
Sarah Ali she was very kind, patient, flexible, prompt, and helpful regarding searches, negotiable, put on hold the travel dates, and much more I had good and amazing experience dealt with her, thank you very much for your help and may God prosper and bless her above.
An amazing experience
Sarah Aly was amazing, she was with me every step of the way and always found a way to get the most affordable option and keep the reminder tab on. Glad to have booked with the agency
Recommend their services
I was assisted by Adam. He was very friendly, gave me quick and helpful responses , all my questions and concerns were addressed. Had to change flight plan a couple of times, he remained patient and extremely helpful throughout.
Very good customer service
Very good customer service. Michael will move Heaven and Earth to find you a solution. Very polite and helpful! I give all stars for customers service. I will come back to describe travel experience and after sales service. So far, very satisfied!
Thank you Michael for helping
First of all Michael is very friendly…
First of all Michael is very friendly and patient. He was also very helpful in assisting to find a ticket for me … I changed the dates a few times but he never gave up and always came back with a perfect solution. Impressive customer service. I won’t forget him when planning my next trip
Michael was very professional and dedicated to what he does.
Michael was very professional, dedicated with patience and helpful in assisting to gotten a suitable ticket for me. I am impressed with his professionalism.
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