Absolutely appaling company, do not do business with them. Our event was cancelled due to floods one day after made full payment for our booking. They still took 75% of my monies and had no sympathy a... See more
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One star is generous. Minus 5 stars is appropriate. These guys don’t pay staff or suppliers. They are just a Thailand based booking agency who rip off Aussie bus operators then hide in Thailand. The o... See more
Our experience with Travel Safe was straight forward and hassle free from the outset to the final drop off. We had changing numbers with many booking at first but then having to drop out because... See more
Company replied
Open Gardens West Coast recently enjoyed our bus trip to gardens from Karnup to Yallingup. Our driver "Paul" was an excellent driver, and was very helpful and courteous. Would recommend Travel Safe... See more
Company replied
Company details
About Travel Safe Bus Hire Pty Ltd
Information provided by various external sources
TravelSafe Bus Hire is one of Australia's most respected group transport providers.
We provide a wide range of ground transportation services including:
✔ charter
✔ self-drive
✔ corporate transfers
✔ tours
✔ winery tours
✔ snow tours
✔ large-scale events
We are able to manage national events and can even provide solutions around tracking for your event.
Talk to our friendly team today to find out how we can assist your group transport requirements.
Contact info
Level 57, MLC Centre, 19-29 Martin Place, 2000, Sydney, Australia
- 1300034801
- info@travelsafecoachhire.com.au
- travelsafecoachhire.com.au
3.5
Average
363 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic day, fantastic service
Dave was fantastic!! We had an absolutely wonderful, care free day thanks to Dave. The vehicle was immaculate and very comfortable. We were able to visit all the venues on our itinerary with no problems at all. I cannot speak highly enough of the service we received. The booking process was easy, quick and concise. Fraser assisted with my questions- I felt at ease with the booking once my questions were clarified. We had a ball!
6 November 2019
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Michelle,
Thank you for letting us know about your recent trip, we really do appreciate the kind feedback :)
Glad everything matched up with your expectations and we look forward to being of service in the future.
Fraser and the TravelSafe team
Excellent Bus Hire Company
We utilised Travel Safe Bus Hire to transport some of our guests at our wedding from Sydney to Wollombi.
The booking process was a breeze and communication was professional, friendly and prompt. Our guests had nothing but positive things to say about the designated driver. We would happily recommend Travel Safe to anyone needing transportation services.
5 November 2019
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Shelly,
Thank you so much for your kind words. We really appreciate you taking the time to leave your feedback.
Glad everything went well with your wedding party.
Don't forget to call on us for any group transport you might need in the future.
Your team @ TravelSafe
Trip to Homebush for a Concert - great Option
I booked at short notice for a group of 24. Quick response, well priced and an excellent driver on the night. What I thought would be a difficult job was made easy. Would use them again hands down and recommend them.
5 November 2019
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Martin,
Thank you for your generous feedback, we were delighted to be of assistance for your event.
Looking forward to serving you at some point in the future.
The team @ TravelSafe
Hired buses for our conference…
Hired buses for our conference interstate. It was easy to plan and book and buses were on time and very comfortable as well as having great Drivers. Will definitely be using again.
4 November 2019
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Guy,
Thank you so much for your kind feedback :)
We look forward to being of assistance in the future.
Your team @ TravelSafe
It was so easy to book with this…
It was so easy to book with this company .
they kept us informed all the time.
the cost was not to high
the service was excellent
the driver was excellent
I will recommend this company to friends
I will use this company again
2 November 2019
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Peter,
Thank you so much for the time you have taken to write your concise review of your experience in using TravelSafe. We're so glad we were able to tick a lot of boxes for you!
We hope to hear from you and your friends in the very near future.
The team @ TravelSafe
We had a great experience with TravelSafe!
We had a great experience with TravelSafe. The TS team were super helpful and lenient in regards to booking times, locations and circumstances. The drivers communicated well and were often early, never late. We had a large team that needed to be around the grounds at odd times, and all at once, and TS made it happen. We will definitely contact them again in the future for competitions and events.
1 November 2019
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Femke,
We are so grateful for your brilliant feedback, really do appreciate you taking the time out to post it :)
Delighted to learn that your large trip went as expected and look forward to being of service again in the future.
Your team @ TravelSafe
Bus Stop Films Canberra Trip
I just wanted to let you know our bus hire with Travelsafe was wonderful.
Max, was a legend driver. He was so accommodating of the extra equipment required by some of our students and requests for extra bathroom breaks etc.
It was straightforward getting students on and off the bus and we returned on time to happy parents!
26 October 2019
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Tracey,
We'd just like to say, a big thank you for taking the time to write your review about the service you and your students experienced with TravelSafe.
Max, your driver on the day. will definitely be given details of your good words too.
We really hope we can be of service to you and your group again in the very near future!
The team @ TravelSafe
Easy to deal with
Extremely responsive to any queries. Easy to deal with from start to finish. Drivers details provided ahead of time so you can discuss any specific requirements with your driver. Clean vehicles and great service from the drivers. Would highly recommend.
16 October 2019
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Dean,
A very big thank you for taking the time to write your review about the level of service you experienced from the TravelSafe team. We try to maintain the level of service expected by all our customers, and its feedback like yours that makes it all worthwhile.
We hope to see you again in the very near future!
The team @ TravelSafe
Brilliant service when booking and the…
Brilliant service when booking and the driver was on time and communicated very well on both days of our bookings
7 October 2019
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi David,
Thank you so much for taking the time out to write your review of your experience in using TravelSafe. We are very pleased to hear that our team is constantly getting things right for our customers. It's reviews like yours which is driving us in the right direction.
We hope we can be of service again in the very near future!
The team @ TravelSafe
Paul & the team were extremely easy to…
Paul & the team were extremely easy to deal with. I had to change my quote multiple times and they were always pleasent in amending and re-sending. Have already passed on the business details for another group to book
3 October 2019
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi James,
A very big thank you for, not only your kind words on the service you experienced with us but for recommending us to another group. We hope to give your friends the same level of service which we gave to you.
See you again in the very near future!
Paul & the team @ TravelSafe
Administration were helpful in planning…
Administration were helpful in planning and very easy to talk to. Our driver arrived on time and again very easy going
Would highly recommend their services.
3 October 2019
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Jayne,
Thank you for taking the time to write about your positive experience with using TravelSafe. It was our pleasure in assisting you and your group.
We hope we can do the same for you again in the very near future!
The team @ TravelSafe
Highly Recommend Travel Safe. Excellent.
Everything about our experience with Travel Safe was positive for our trip to and from the airport with our family. The price was great, the drivers were prompt and helpful, communication was excellent, and the service was actually quite personalised. After completing booking details online, we were actually dealing with a real person! Quite a bonus these days. A very big thanks to the Travel Safe team.
3 October 2019
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Kristi,
Thank you so much for the time you have taken to write about your experience with TravelSafe. It's always very pleasing to know that our team is constantly striving to make the whole process for our customers, to be not only smooth but personable too.
We hope to be able to assist you again in the very near future!
The team @ TravelSafe
Amazing service
Amazing service! I had 87 people from a League Tour, both players, parents & siblings to transport over 3 days. We were on a tight budget & Travel Safe was the best quoted price after getting 6 other quotes, so I was nervous that it might be too good to be true, but they were excellent! Always on time & were able to contact the driver & change the times to leave 30 mins earlier than planned for one of the days. Keith was excellent with communications & continued to help me out with so many questions & changes to passenger numbers etc. I was flooded with compliments from all the parents about how smoothly the whole weekend went, so thank you Keith for making me look so good & organised! I would highly recommend this service to everyone!
30 September 2019
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Vanessa,
A very big thank you for taking the time to write such a glowing review on the service you received from us. We were so happy to read that you and your group had a great weekend and your driver was also accommodating to suit your requirements.
It will give us great pleasure to pass on your kind words to Keith and Alex your driver.
Hope we can assist you again in the very near future!
The team @ TravelSafe
Great service, great price.
Travel safe were very easy to work with. Their customer service was friendly and helpful, and they were able to accomodate my specific requests. Overall the coach service they provided was very flexible yet reliable.
26 September 2019
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Marcus,
Thank you so much for your great review of the service you experienced with us. We do try to ensure we're able as much as possible to honour and carry out bespoke requests, and glad we got things right for you.
We hope to see you again in the very near future!
The team @ TravelSafe
Travelsafe Bus Hire
Travel safe went out of their way to accomodate the needs of our group. We were very happy with the service they provided.
26 September 2019
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Tiffany,
A very big thank you for taking the time out to write us your review.
We pride ourselves on great feedback and continuing to offer our customers a great service.
We hope to see you again in the very near future!
The team @ TravelSafe
Bus service was excellent
Bus service was excellent. Driver allowed for rest stops. Easy to book and were kept informed from the first call. Definitely use again
26 September 2019
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Mark,
Thank you very much for taking the time to write your review on the service you received with us.
It was our great pleasure in assisting you.
We hope to see you again in the very near future!
The team @ TravelSafe
A BIG THANK YOU!
I just wanted to say a BIG THANK YOU to Nick in Operations, for pulling everything together for a well-timed day!!
Hassan did a fantastic job driving 😊
He was very professional and manoeuvred the bus in an exceptional manner in tight places!!
Justin did a perfect job explaining the booking process and getting it all started. It made for a very easy, stress free day! 😊😊
I highly recommend Travel Safe for your next stress free journey! I would definitely use Travel Safe again.
Thank you so much!
24 September 2019
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Monica,
We wanted to also say a big thank you back for your fabulous review about the service you received from Nick, Justin, Hassan, and the team. It's great to hear we all got it right and we will try our hardest to keep getting things right for all our customers on an ongoing basis.
We very much look forward to assisting you again in the very near future!
Justin, Nick and Hassan @ TravelSafe
Dave
Our driver was awesome. Very accommodating to what we wanted to do. Cheap price and was a great day.
24 September 2019
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Adam,
We are very grateful for your positive feedback with regards to your experience in booking with us. It's very rewarding to know we are getting things right when it comes to pricing and our service levels.
We hope to be of service again in the very near future!
The team @ TravelSafe
Easy and Affordable
Your service from the moment I asked for a quote to the event was impeccable!
Fantastic communication between Justin, and the charter company.
All changes we made were never a problem and almost instantly replied to.
Bus driver from the charter was great, humorous and chirpy all day, thanks Rob.
All in all, a really easy process with lovely people.
23 September 2019
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Megan,
A very big thank you for taking the time to write your great review about the service you received from Justin, Rob, and the TravelSafe team. We honestly believe, not only good value for money but more importantly, good customer service is the key to succeed in this very competitive industry.
We hope to see you again in the very near future!
Justin and The TravelSafe Team
The driver was very accommodating which…
The driver was very accommodating which made our trip very enjoyable.
23 September 2019
Unprompted review
Reply from Travel Safe Bus Hire Pty Ltd
Hi Jaipal,
We would like to say a big thank you for taking the time to write your review about your 'enjoyable' trip with us. Great also to hear that your driver met your expectations, which is something we aim to do for all our customers.
We look forward to assisting you again in the very near future.
The team @ TravelSafe
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