Perk Reviews 679

TravelPerk have made my travel experiences positively perfect. Whenever I have had specific requests or queries, of which there are very few instances, I have been promptly and effectively assisted.

I needed a change of flight and the assistance was swift and timely.

Unfortunately our company decided to use Travelperk:
1. Absolutely horrible service and communication
2. Missing Hotels and flights (plenty of them)
3. Booking direct saves sometimes 50% of the money

It#s a total failure

The agility and security in your transactions today gives you the peace of mind to be able to dedicate yourself to other matters. This is the case of Travelperk, which gives you the agility and speed to complete this task safely and in a very friendly way. In my personal case, in my trips I look for the option that best suits the company's travel policies and Travelperk is always giving the best option. On some occasions the system did not directly give me the option, and I requested help through the chat, and it was excellent and very fast, in addition, the two agents who assisted me were very professional and resolved the matter very quickly.

I really appreciate the flexibility and patience of your team, and the availability to support 24/7!

I have had a few conversations with the customer service team at travelperk and they’ve always been very helpful. Thank you for all the support

Travelperk is very good for arranging business travel without the headache of gaining line manager approval as it does this all for you. I found it especially useful when your line manager is in another country, i didn't need to do any chasing as it manages this whole process. it also continues to manage your trip informing you of checkins, delays etc...

Overall Travekperk provides a great service by being a one stop shop for all my business trips. Big shout out to the live chat service that is available 24h. I’ve managed to solve last minute things through this chat that otherwise would take me more time and calls. I would definitely recommend TravelPerk to manage all the business trips.

Service is really good when help is needed and the response time is pretty quick.
The booking process itself is great but I'm sometimes missing option to select extras which is usually the main reason for requesting support.
Approval process is pretty straight forward and efficient most of the time. But again, if support is needed, great customer service.

Reliability and very prompt service.

Everything in one place, dashboard is simple and flow is really user friendly

I frequently go on business trips with Travelperk. I have had multiple challenges with hotels and airlines, but Travelperk always had prompt support and a thoughtful response (not ai generated auto-response).

Excellent customer service! The last time I booked a hotel through their app, there was a technical issue, but their customer support swiftly resolved it, providing an outstanding solution in no time.

I think TravelPerk is one of the best companies for corporate booking. In addition to a simple and functional interface, streamlined business processes, they have great support with live and responsive people instead of bots. Guys, thank you for your work, you are great!

I really appreciate the use of the platform in general.
The search bar, filters and results are also good.
I think that a higher portfolio of hotels can be added for some cities (more brands). I saw in the last year the reward brands improvement (example Ascott). I also requested some changes and it was well managed with efficiency. I was disappointed to see that we cannot cancel a trip under approval (if we made an error or wanted to change something).

I find Travel Perk both straight forward and easy to use.

I use it for work all the time and it is a pleasure, the only time I ever had an issue, it told me who I needed to speak to and what about.

For the services like this I have used, Travel Perk is second to none.

Good work!

Best website for business trip booking. Good customer care service and support

no matter how quickly i need a response or a hotel room, i get a very good service every time!

I have the pleasure of using TravelPerk for managing business travel, and I can say that it is an exceptional platform.
Intuitive Interface, Centralized Management, Excellent Customer Support, Integrations and Flexibility

TravelPerk has streamlined our company's business travel needs, removing so much administration from booking directly with travel providers. The carbon emission reporting is great, as is the user interface!

There are occasions when the pricing is considerably higher than booking direct, but the time saved from employees being able to chat to TravelPerk instead of a staff member resolving travel issues is a real life saver. The customer service really is fast and excellent.