TravelKon Reviews 

912
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 744 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the simple purchase process, quick online support, and effortless eSIM installation procedure. Many consumers happily highlight the reliable network coverage and great value offered during their international trips. People note that the service works seamlessly across multiple destinations, making overseas communication stress-free. Some reviewers were not happy with connection speeds and network stability in certain specific destinations. A few people also experienced unexpected difficulties with eSIM activation, data limits, or technical troubleshooting. Customers mentioned that resolving these technical issues sometimes required extended communication with support teams.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the fast, friendly, and efficient assistance... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt responses and helpful... See more

User experience

Clients share positive opinions on user_experience, highlighting that purchasing, installing, and setting up... See more

Product

People report positive experiences with product, noting that it offers great value and reasonable pricing for... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt assistance and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought my Orange Global eSIM from TravelKon mainly because it was cheaper than buying it direct from Orange. My eSIM arrived almost as soon as I placed my order with instructions that made it really... See more

Rated 5 out of 5 stars

Fast friendly and efficient service. My data was working great however phone calls and texts weren't. After spending time with online agent via messenger my issue was resolved. I highly recommend T... See more

Rated 5 out of 5 stars

Purchased the Europe UK e sim. Didn't have any problems with coverage on any of the countries we went to ( England, Wales, Germany, Austria & Chek Republic). it worked a treat. Used it with google map... See more

Rated 5 out of 5 stars

We bought some data for a 4 week holiday in Europe - the process to purchase was simple, the online support adequate, and even though I accidentally gave myself the larger GB plan - purchased for my h... See more


Company details

  1. Telecommunications Service Provider

Written by the company

TravelKon – Australia’s #1 Travel SIM & eSIM Provider Say goodbye to expensive roaming fees and hello to stress-free travel with TravelKon’s top-rated eSIMs and SIM cards. Trusted by over 100,000+ happy travelers, we offer fast, reliable coverage in 150+ countries, including Japan, South Korea, Europe, the USA, Southeast Asia, the UK, and beyond. With instant activation, 24/7 customer support, and a 100% satisfaction guarantee, TravelKon ensures you're connected the moment you land. Founded by Aussie travelers, for travelers, TravelKon was the first in Australia to offer eSIMs — and we’ve led the way in innovation, value, and customer care ever since. Join the growing community of travelers who trust TravelKon for seamless global connectivity. #StayConnectedWithTravelKon and make every trip worry-free.


Contact info

4.8

Excellent

TrustScore 5 out of 5

912 reviews

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Asks customers to review

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Replied to 90% of negative reviews

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4.8

All reviews

(912)

724 reviews in the last 12 months

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Rated 5 out of 5 stars

I was nervous about switching to this…

I was nervous about switching to this sim for my travels- I had nothing to worry about. Worked perfectly for my month-long travels. Being able to chat with somebody instantly over messager with any installation worries was so helpful. Will be using this next travels

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Buy before you travel

I wanted to buy an esim before I travelled overseas to make it easier for me when i got to my destination, I came across TravelKon, pricing was very reasonable, also customer service was great. will use TravelKon again.

16 July 2026
Unprompted review
Rated 1 out of 5 stars

TravelCon esim didn't work

TravelCon esim installed at home prior to going to Sri Lanka didn't work. Ended up getting alternative physical sim from Airport. Ended up being a waste of time and money.

This is my honest experience. Travelkon emailed and offered a full refund if l was to change my review and give them 5 stars. I would prefer to forfeit the refund believing potential customers are made aware that this product didn't work on arrival to my destination despite following the installation instructions. Also Travelkon using tactics to alter any negative reviews.

14 June 2026
Unprompted review
TravelKon logo

Reply from TravelKon

Hi Damian, it seems like the settings on the phone was not set correctly, kindly be reminded we have 24/7 live chat support should you require assistance.

If you no longer require the eSIM we can look into providing a refund, we have also emailed you regarding this :)

Rated 2 out of 5 stars

Beware of being scammed by Travelkon

Beware of being scammed by Travelkon. Paid extra for an eSIM advertised with 5G speeds. Unfortunately the speeds were so slow, less than 1mbps so essentially unusable. Contacted support and they asked me to follow numerous troubleshooting steps which I’d already done multiple times. They blamed network congestion despite my second phone on the same network having speeds up to 70mbps. They offered to “upgrade” to a new eSIM on the last day of my trip. New eSIM had much faster speeds for first few minutes but again became extremely slow. Travelkon refused to accept they issued a faulty product in the first place. They should not be issuing products on congested networks. The fact that they offered an upgrade means they knew the original eSIM would have slower speeds. The product provided clearly did not have the advertised speeds. I would’ve accepted even a partial refund for being issued a faulty product but they insisted there was no fault from their end. If they can provide a new eSIM with much faster speeds they could have done so from the beginning. I suspect they cut costs by knowingly providing customers with eSIMs on congested networks and only offering to “upgrade” to the actual advertised product once they are contacted by customers.

Update: Support finally suggested that a disabled VPN profile may be the culprit as they’d seen “countless” cases of this exact issue. Disappointing that support wasn’t able to figure this out earlier if they truly have seen countless cases. Highly frustrating as their installation and troubleshooting guides do not specify that even when VPN is disabled, it may still affect speeds.

15 July 2026
Unprompted review
TravelKon logo

Reply from TravelKon

Hi Julianne we have established that the slow internet speed was actually due to your VPN profile installed on your phone that interferes with the eSIM data connection, once this was removed the speed was restored.

Whilst we acknowledged we stated that the "slow speed" may be due to network congestion, after further troubleshooting, we have identified (which you agreed) that the VPN profile was the culprit.

We do appreciate if you could kindly update this review as it does not reflect our product.

Thank you for your understanding.

Rated 5 out of 5 stars

Absolutely Hassle Free!

Didn't have any issues over a 2 week overseas holiday. Never went without service and didn't have to physically do or change anything.
The welcome messages for each country you land in is a nice touch.
Will be using it again in the future.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Simple

Simple, good price, clear instructions, all worked a treat.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Data connection made easy.

We have enjoyed travelling through a lot of countries and have had no issues with data connectivity. Travelkon
has made it simple for us to travel with ease and always have phone data. The information was easy to follow and the prices were better than other companies.

31 May 2026
Unprompted review

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