Keep all the cool AI stuff coming! I’m a disney travel advisor would love to see if loona could take to TravelJoy CRM. But It’s been so helpful so far even though limited. I see serious capabilities.... See more
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See what reviewers are saying
I love using TravelJoy! It has helped me keep my travel business organized and makes managing and updating my client list incredibly easy. My favorite features are the invoices and itineraries. They a... See more
They do not let you know that you will not be able to access your reservation with the hotel but that they are making it for you and you have to go through them. If anything goes wrong you are out of... See more
I love traveljoy because it make my workload so much lighter. It sends me reminders to say bon voyage and welcome home. Sending an invoice is so easy and getting the payment as well. I can also commun... See more
Company details
Written by the company
TravelJoy is the all-in-one platform for modern travel advisors. You can manage your clients, itineraries, and payments—all in one place.
Contact info
United States
- (415) 853-3626
- hello@traveljoy.com
- traveljoy.com
4.2
Great
45 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A Travel Professionals Best Friend
If you are a Travel Professional and you need a CRM to run your business, Travel Joy is the absolute best. When I tell you I do EVERYTHING using Travel Joy. My business is presented as more professional, I create itineraries, send out proposals, collect payments, keep notes, send emails, collect information. My day starts and ends with Travel Joy. I am so grateful for a tool like this.
14 July 2024
Unprompted review
I Love Love Love Travel Joy
I Love Love Love Travel Joy. Their platform keeps me well organized with handling my client's travel, especially large groups and the task list keeps me on task. They have wonderful and very quick responsive customer service and they listen to any suggestions we may have. I oftentimes have seen suggestions I have personally made implemented. I've used other travel crms and find Travel Joy to be the best and have been using them for many years now. Travel Joy is indeed a JOY to use.
14 July 2024
Unprompted review
My MUST HAVE Business Tool
I've used TravelJoy for over 5 years now, and can't imagine running my travel agency without it. Everything is in it - it IS my office. All of their customer service is via chat\email. That would be my only complaint. However they are fast to fix anything that is wrong. There are other products out there to do what TravelJOY does however, I couldn't see myself leaving this all in one tool, because they do it so well.
12 July 2024
Unprompted review
Efficient Travel Business Solution
I’ve been using TravelJoy to manage my travel business, and it has streamlined my processes significantly. Here are the highlights:
1. Comprehensive Features: TravelJoy provides everything I need—customizable itineraries, forms, contracts, invoices, and payment processing—all in one place.
2. Ease of Use: The platform is user-friendly, making it accessible even for those with limited technical knowledge.
3. Recommendation: While it’s great overall, I’d love to see the commission tracking accommodate for those agencies that not only have ICs but a host as well.
4. Privacy Concerns: I am still not sure about the PCI compliant protocols for Direct Payments and Virtual Cards. I have yet to get the attestations we requested.
In summary, TravelJoy is a valuable tool for travel professionals, and I recommend it for its efficiency and convenience.
12 July 2024
Unprompted review
Reply from TravelJoy
Hi Danielle! I'm so glad to hear we've helped streamline your processes and that you've found TravelJoy valuable. :) On your 4th point, if you drop me a note at matt@traveljoy.com with your contact information, I'll help move things along internally on your request. Thanks!
Save time, look professional - DO IT!
Our agency was one of the first to come on board... Big risk, right?! NOPE, would do it again at 3 times the price! We have not been disappointed!!!!
The growth of features = STILL growing. The customer service = Stellar and still is. The time saving is HUGE for a small business! The TJ team has not slowed down on growing the product, listening to agencies comments and "wish list".
Having everything from statements (billing), to contact info of clients and vendors, to commission, the new consumer app is growing in features too!
We tried other similar programs before finding Travel Joy. SO glad we found them!!!! DO IT!
12 July 2024
Unprompted review
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