Travelis Reviews 

770
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Cancelled flight. CPH-DPS 2way, operated by Qatar Air. Tickets costs 17606,- DKK Amound refunded 15818,- DKK 1788,- DKK missing ! No explanation recieved. Contacted Travelis, got... See more

Rated 1 out of 5 stars

EDIT: For english speakers also. **DONT BOOK HERE** Their customer service is horrible! They can only refund up to 60% ofthe tickets original price even you call their faulty system within the hour... See more

Rated 1 out of 5 stars

I wouldn't recommend to anyone buying tickets from this place. If you haven't initially chosen any specific option, then your tickets will not have any options for name change, date or cancellation *u... See more

Rated 5 out of 5 stars

It was great experience. You can see all the datails in a single page before payment which is a great aspect and also there is no issue during the payment procedure which we face in some other apps. �... See more

2.4

Poor

TrustScore 2.5 out of 5

770 reviews

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2.4

All reviews

(770)

195 reviews in the last 12 months

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Rated 1 out of 5 stars

I wouldn't recommend to anyone buying…

I wouldn't recommend to anyone buying tickets from this place. If you haven't initially chosen any specific option, then your tickets will not have any options for name change, date or cancellation *usually other companies offer this with some fee. But strangely, easily by a single click, you can cancel them without refund. I would add: Terrible phone line system.

6 August 2024
Unprompted review
Rated 5 out of 5 stars

Bought tickets today

I bought a double ticket today, everything went perfect. First came the reservation and after an hour the e-tickets. I checked also the e-tickets with the airline, directly, all fine. No complaints at all.

25 July 2024
Unprompted review
Rated 1 out of 5 stars

Incompetent Service

If I could give negative stars I clearly would. I don't understand how businesses like these are legal.
Please think twice before booking through this.

I have booked a travel to Columbia through Travelis which clearly was a big mistake. In the booking I made a mistake of putting my middle name under my last name, which obviously is my mistake. I then called Travelis to ask for help to make a "name correction" but was told that I have to contact KLM. I then contacted KLM and was told that they cannot change it since it was booking through a 3rd part. They asked me to have Travelis contact KLM's business department to get permission to correct the name. When I called Travelshit to deliver the message they of course said that it was not possible to change the name and they couldn't do anything further. I then asked them to cancel the flight but was told that it would "NOT OFFER A REFUND OR EVEN PARTIALLY".

Definetly the last time I will ever use this amateur "company".

18 July 2024
Unprompted review
Rated 1 out of 5 stars

Avoid Avoid Avoid

I bought round trip with Travelis but could't use the first segment ticket. It was not written anywhere that I would have loosen the whole purchase in this case, but I called anyway assistance to ask and be sure. They were very rude, they told me that they couldn't do anything and to call the airlines. Airlines told me that it was possible to make some changes to not loose the whole travel, but that I could do it only via Travelis. When then I called again Travelis they treated me very bad, they said they could not do anything (and of course I couldn't make any change because they had the credentials of my trip). In the end they told me that they would let me know if I could at least have taxes back, but they never did.
End of the story: I lost the whole purchase, had to buy new tickets, didn't get taxes back. Assistance was more than rude, not supportive at all, the infos were confused and contradictory.

1 March 2024
Unprompted review
Rated 1 out of 5 stars

A horrible

A horrible , irresponsible agent , its system is perplexing and confuse customers .
It doesn't refund your money and etc .

4 June 2024
Unprompted review
Rated 1 out of 5 stars

Beware of Travelis.dk

Beware of Travelis.dk: Scammers Taking Your Money and Trust

I recently had a harrowing experience with Travelis.dk that left me feeling cheated and utterly disappointed. Despite paying approximately 8000 DKK No tickets. It's disheartening to encounter such unscrupulous behavior from a supposedly reputable travel agency.

From the outset, their demeanor was rude and unhelpful. It seemed as though their only interest was in taking my money, with no intention of providing the promised service. What's worse is that they didn't just swindle me; they also robbed my children of their anticipated travel experience by taking their money as well.

Dealing with Travelis.dk has been a nightmare, and I wouldn't wish it upon anyone. Their lack of accountability and disregard for their customers' well-being is appalling. I strongly advise against entrusting your travel plans to them. Save yourself the headache and avoid Travelis.dk at all costs.

15 May 2024
Unprompted review
Rated 1 out of 5 stars

Scam company! Alert!

Scam company! Alert. If you think you save money by going here trust me you will loose everything. Bought tickets here, when realized they're not reliable and canceled. By their policy they never return any money to you. I canceled my order next hour. The tickets they bought from flying company were refundable in 24 hours. It is how they made money from nothing. Trust me they make money by cheating on you, not by selling tickets. Their support told me they understand but they don't care. SCAM!

18 April 2024
Unprompted review
Rated 1 out of 5 stars

A terrible experience with Travelis

I had a terrible experience with Travelis. They failed to deliver my tickets, so I canceled my order. But after canceling, they suddenly sent the tickets. Now they refuse to refund me and demand full payment again. Even though I'm ok with my existing tickets. It's a clear case of unethical behavior and terrible customer service. Avoid Travelis at all costs.

18 April 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BOOK VIA TRAVELIS!!

DO NOT BOOK VIA TRAVELIS!!! They change the dates of the booking AFTER the booking has been made and refuse to refund the ticket price. BE WARNED! This company are swindlers and liars.

16 April 2024
Unprompted review
Rated 5 out of 5 stars

I had a great experience

I had a great experience, yes it is true that it takes a while for the tickets to arrive, but if something is not clear to you, the support is excellent and very quick to respond.

23 February 2024
Unprompted review
Rated 1 out of 5 stars

I beg you - dont use this scam firm.

Extremely poor service - borderline scam.

I had 2 tickets for that they rescheduled and as a result we needed to refund. I called and asked about what the options would be to get them back. They didnt inform that we would not receive even 50% of the money back...

They just charged me thousands for not doing anything.

This is the last time I use them and I will actively help others not use them either!

27 February 2024
Unprompted review
Rated 1 out of 5 stars

This is the worst travel agency

This is the worst travel agency. They sell fleksi tickets but when you want to change you have to pay. They are rude and not helpful. Yelling at the customers

26 February 2024
Unprompted review

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