We were very disappointed with the bad quality of apartment 917 at the Majesty apartments in Bandung. The apartment was grossly misrepresented on Booking.com through Travelio. We complained of the fou... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We were very disappointed with the bad quality of apartment 917 at the Majesty apartments in Bandung. The apartment was grossly misrepresented on Booking.com through Travelio. We complained of the fou... See more
Company replied
Thank you so much Travelio, your customer service has been an amazing experience-much appreciated the swift communication and timebound agreement in acting to the highest standards in getting my visa... See more
Applied for my Visas through Travelio and had a simple and efficient service
I just wanted to take a moment to express my gratitude for the outstanding service provided by your travel website. From planning to booking and every moment in between, you have been an incredible he... See more
The company Travelio Tourism And Travel is a travel agency based in Dubai. We provide travel services like Tour Packages, Meet and Greet service (Airport Assistance Service), Activities booking, UAE E-Visa booking, Transfer service, Travel insurance etc. Our goal at Travelio Tourism is to offer our clients the best service in the industry. We dedicated ourselves to providing the most enjoyable possible travel experience for our customers. The company was founded in order to provide a comfortable tour and travel experience while taking into account the latest technological advances. Without a doubt, the real strength of Travelio Tourism is in our trip planning. Our one-stop, one-click platform provides you with a complete experience including hotels, leisure, lifestyle, entertainment, and unusual travel activities while saving money and making the booking process effortless.
Al Qusais, 00000, Dubai, U.A.E.
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Applied for my Visas through Travelio and had a simple and efficient service
Seamless and professional. Online chat option is fast and convenient.
We were very disappointed with the bad quality of apartment 917 at the Majesty apartments in Bandung. The apartment was grossly misrepresented on Booking.com through Travelio. We complained of the foul smell throughout the apartment, the dirty appearance, no wifi, couch that sinks so much you almost fall off! But all we got from Travelio was sorry we can’t help you as your booking is non-refundable. We got no support from the owner either, you basically sent the same auto reply to all messages. Will not trust travelio properties again, and guys stay away from apartment 917 at Majesty apartments Bandung

Reply from Travelio Tourism And Travel L.L.C
So easy application and fast customer service!
Lack of transparency. They charged three times the official fees, said 90% it will be approved and the visa is rejected. I don't recommend at all
Second time using Travelio, both experiences have been extremely smooth and fast! Thank you and will be using their services again in the future.
The application process was quick and professional. They guided me through the process and included all necessary information.... Thank you 👌
They are simply amazing and so sufficient. Would work with them always from now on.
Excellent Professional Service with rapid response on the issue of my visa.
Keep it up, Travelio.. Well done
I was impressed with the quick, polite responses I received applying for the visa. I received my visa in 2 days! Very happy with the service!
Great service and on time delivery. I was a bit worried from the start that it might be a scam but I was wrong. Received my visa within 3 days.
Will come back to for another review when I embark on my trip and back 🤞
I didn’t know which company to choose from in order to get my visa. But Travelio was definitely the best one. It was very easy and super quick. I recommend them to anyone who’s still hesitating !!!
Im very excited for your service, after I sent my documents for visa processing it took 24 hours then my visa was ready when I was told to wait 3 to 4 days
Thank you so much Travelio, your customer service has been an amazing experience-much appreciated the swift communication and timebound agreement in acting to the highest standards in getting my visa completed in a very timely manner. There should be more companies like yourselves, (I am very pleased). I shall highly recommend your services to my wider Network in UK. Thanks Paul T
Such a amazing service very fast decisions made for my mum. she got visa for 30 days within a day. Thanks for everything.
I am from London. I like to all my friends and family about this company. Really Happy with all the quick procedure.
They provide Like 5 star services.
kind regards
great work got the visa 2 days amazing.
thanks again
They were professional , accessible and got my visa approved in less than 12 hrs from the time of applying. This experience rates as the most efficient and professional i am yet to experience as a seasoned international traveller. I would strongly recommend their services.
Just helped my cousin get her visa, the process was smooth and fast. Will use them all the time when needed.
At first i was afraid of being scammed online which is so rife these days. I reached out on watsapp and was satisfied with the response also on email. It took 1 day to get my VISA! WOW! Thank you! I have yet to travel to Dubai for our holiday in April...hopefully all goes well(but 99.9% sure all will go well) when I enter... but from a processing point of view ! 10/10 THANK YOU
thank you i really appreciate it the visa was issued in 2 days, good and rapid customer service with rapid and accurate follow with the application
i recommend it very much although the fees are too much
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.