Auto-Renewal debacle!
Auto-Renewal debacle!
They make it so difficult to stop the auto-renewal through the portal.
I think auto-renewal is WRONG - I ended up having to call Admiral Travel Insurance and spoke to Jefferson who had to look up how a customer actually does that.
Note that all I wanted to to do was stop the auto-renewal so that I could research value for money BEFORE deciding whether to continue with Admiral (or NOT) but because they made it so damn difficult I very nearly walked away because I was so annoyed.
Stopping auto-renewal and leaving are two different things! Admiral take note!!!
Don't p1ss off your customers, the travel insurance market is competitive!






