Travel Hub Ltd Reviews 

449
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 223 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and knowledgeable staff who patiently guide them through finding the best prices and ideal travel options. Consumers note that the booking process is wonderfully smooth, efficient, and stress-free, with representatives offering prompt communication and consistently reliable support throughout. Some reviewers were not happy with occasional stressful interactions, mentioning that the tone used by advisors could sometimes feel disrespectful or that operators provided unhelpful answers. A few people also noted that customers should carefully double-check important details such as name spellings prior to final confirmation to avoid any issues.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as professional,... See more

Service

Customers consistently note positive experiences with service, highlighting efficient and knowledgeable staff... See more

Booking process

Customers report positive experiences with the booking process, highlighting smooth and efficient service... See more

Customer service

Clients share positive opinions on customer_service, consistently praising the helpful, friendly, and... See more

Price

People report positive experiences with price, frequently highlighting competitive quotes and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked flight tickets from Travel Hub with the help of Rudra Goswami. Rudra helped me a lot guiding me through different dates with possibly cheapest options to save me some money. He suggested few... See more

Company replied

Rated 5 out of 5 stars

I've been booking my air tickets with Travel Hub since 2024. My first person of contact is Fatema. A brilliant, knowledgeable, smart girl with excellent communication skills in English... See more

Company replied

Rated 5 out of 5 stars

Jignesh Mehta at Travel Hub helped me a lot guiding me through different dates with possibly cheapest options to save me some money. He goes a step ahead to help customer. His recommendations are prac... See more

Company replied

Rated 5 out of 5 stars

I have been booking our travel tickets with travel hub always and I must admit all the staff are very helpful when answering the initial call.. I must give RUTU DOSHI 5* service which she provided me... See more

Company replied


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Cruise Travel Agency
  4. Flights Search Site
  5. Holiday Accommodation Service
  6. Tour Agency

Written by the company

Travel Hub is one of the most renowned travel agencies in the United Kingdom and relishes a high reputation for providing reliable, personalized and professional travel services. Established in 2004, we have maintained our notoriety in the cost-conscious travel market for providing cheap online flight deals. We specialize in international air tickets, holiday packages online, domestic travel in the Indian sub-continent and ancillary sales..


Contact info

4.8

Excellent

TrustScore 5 out of 5

449 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(449)

213 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been booking with Travel Hub…

I have been booking with Travel Hub since 2007. All the staff are very helpful, reassuring safe trip especially for elderly and nervous customers. I still rate 5*

24 October 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Mrs. Mistry,

Thank you so much for your wonderful feedback and for your continued trust in Travel Hub since 2007. We’re truly honoured to have supported you over the years. It’s especially reassuring to know that our team has been able to provide helpful and comforting service, ensuring safe and stress-free trips, particularly for elderly and nervous travellers. Your 5-star rating means a great deal to us and motivates our team to continue delivering the highest level of care and service.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Nothing was a bother

Joy was very good. Had to get a name change. Emailed me new invoices. Nothing was a bother

22 December 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Harriet,

Thank you very much for your feedback. We’re pleased to hear that Joy was able to assist you effectively with the name change and promptly emailed the updated invoices. It’s great to know that everything was handled smoothly and without any hassle. Your appreciation means a lot to us.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

customer service

Excellent Customer service, I have been using travel hub since last four years.

19 December 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Ashish,

Thank you very much for your kind feedback and for your continued trust in Travel Hub over the past four years. We’re delighted to hear that you’ve consistently received excellent customer service. Your loyalty truly means a lot to us and motivates our team to keep delivering the best possible experience.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

The staff were very helpful

The staff were very helpful, polite and knowledgeable.
Thank you to Meet and Priyanka for organising
our trip to India.
We’re excited and looking forward to the trip and appreciate all your work and keeping us updated.

10 December 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Pravin,

Thank you so much for taking the time to share your lovely feedback. We’re delighted to hear that you found our team helpful, polite, and knowledgeable. It’s wonderful to know that Meet and Priyanka assisted you well in organising your trip to India and kept you informed throughout the process. We’re pleased to hear that you’re excited about your upcoming journey, and we truly appreciate your kind words.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Always the best service very reliable…

Always the best service very reliable and easy to deal with thank you for your help and support appreciated

15 December 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Batuk,

Thank you very much for your kind feedback and for your continued trust in our services. We’re delighted to hear that you find our service reliable and easy to deal with. Your appreciation for our support truly means a lot to us and motivates our team to keep delivering the best possible experience.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Yes very helpful specially the staff…

Yes very helpful specially the staff very kind and helpful always thanks.

18 December 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Joe,

Thank you very much for your kind feedback. We’re pleased to hear that you found our team helpful and that our staff’s kindness made a positive impression. Your appreciation means a lot to us and encourages us to continue providing supportive and friendly service.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Very efficient (Sanjay) helped my Visa…

Very efficient (Sanjay) helped my Visa application. Very quick too.

16 December 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Jeetan,

Thank you very much for taking the time to share your feedback with us. We’re delighted to hear that Sanjay was able to support you efficiently and handle your visa application quickly. Providing prompt and reliable assistance is always our priority, and it’s rewarding to know that you were satisfied with the service. Your kind words will certainly be shared with Sanjay and the team, as they serve as great motivation for us.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Shikha was a great help!!

Shikha was a great help, went out her ways to find the best deal!

14 December 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Pragati,

Thank you so much for your lovely feedback. We’re delighted to hear that Shikha went the extra mile to help you find the best deal. Your appreciation truly means a lot to her and to our entire team, and it motivates us to continue delivering excellent service.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Very helpful and great response

Very helpful and great response

12 December 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Divyesh ,

Thank you very much for your kind feedback. We’re pleased to hear that you found our service very helpful and that you received a great response from our team. Your appreciation means a lot to us and encourages us to keep delivering reliable and prompt support.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Excellent service from the staff.

Excellent service from the staff. Got a lot of help from shikha.

11 December 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello,

Thank you so much for your kind feedback. We’re delighted to hear that you received excellent service from our team and that Shikha was able to provide the help you needed. Your appreciation truly means a lot to us.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Thank You Bishwa

Thank You Bishwa for your help booking my Los Angeles Flights in May/June 2026. You were very patient & kind. I really appreciated it. Warm Regards Hema

10 December 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Hema,

Thank you so much for your lovely feedback. We’re delighted to hear that Bishwa was able to assist you patiently and kindly with your Los Angeles flight booking for May/June 2026. Your appreciation means a lot to her and to our entire team. We’re truly grateful for your trust and are pleased to know you had a positive booking experience.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Very efficient & quick .

Very efficient & quick .

10 December 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Lata,

Thank you very much for your kind feedback. We’re pleased to hear that you found our service efficient and quick. Your appreciation means a lot to our team and encourages us to keep delivering smooth and reliable support.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Very good all round experience

Very good all round experience, good excellent staff.. Can't ask for more

10 December 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Dhiresh Patel,

Thank you very much for your wonderful feedback. We’re delighted to hear that you had a very good all-round experience with us and that our staff left such a positive impression. Your kind words truly encourage our team to continue delivering excellent service. We’re grateful for your support.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Trip to India

Googled for travel agent to India and TravelHub came up and was connected with Rutu Doshi who was very polite and very helpful.She fulfilled my request to best possibe.I was so pleased and will be using in future.Thank you again Rutu.

8 December 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Praful patwl,

Thank you very much for taking the time to share your wonderful feedback. We’re delighted to hear that you found us online and had such a positive experience with Rutu. It’s great to know that she handled your request politely and efficiently, and we truly appreciate your kind words about her support. We’re very pleased to hear that you were satisfied and are planning to use our services again in the future. Your trust means a lot to us and to Rutu personally.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

I’m really happy with the service I…

I’m really happy with the service I received from this travel agent (Travel Hub) They were helpful, patient, and made sure every detail was taken care of. My trip went perfectly thanks to their planning. I will definitely book through them again!

7 December 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Jairajkumar,

Thank you very much for sharing your wonderful feedback. We’re truly pleased to hear that you were happy with the service you received from our team. It’s great to know that our efforts in being patient, helpful, and attentive to every detail helped make your trip go perfectly. Your appreciation means a lot to us, and we’re delighted to know you would choose to book with us again.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Thank you Santosh for all your help in…

Thank you Santosh for all your help in changing our tickets
Very efficient service

5 December 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Kalpna,

Thank you very much for taking the time to share your feedback. We’re delighted to know that Santosh was able to assist you smoothly with the ticket changes and that you found the service efficient. We always aim to make the process as easy and stress-free as possible, so it’s wonderful to hear that everything was handled to your satisfaction. Your kind words will certainly be passed on to Santosh and the team.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

We always book through Travel hub

We always book through Travel hub. They offer best deals.

The call was handled by Mehur solanki, and he gave excellent customer service.

Many thanks,
Kishore

5 December 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Kishore,

Thank you very much for your continued trust in Travel Hub, and for sharing such kind feedback. We’re delighted to know that you always choose to book with us and that you find our deals valuable. It’s wonderful to hear that Mehul Solanki provided excellent customer service during your recent call—your appreciation truly motivates our team.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

We had excellent service from Travel…

We had excellent service from Travel Hub
Our holiday bookings were to Mauritius and Abu Dhabi, it handled by Priyanka Gupta and she was very supportive throughout our journey.

3 December 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Hello Harish,

Thank you so much for taking the time to share your wonderful feedback. We’re delighted to hear that you received excellent service from Travel Hub and that your holidays to Mauritius and Abu Dhabi were handled smoothly. It’s wonderful knowing that Priyanka provided supportive assistance throughout your journey—your appreciation means a great deal to her and to our entire team.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 3 out of 5 stars

Ticket issues, not respectful.

Usually they are good. This time I had to speak to them in regards to changing the title of my name, first they put Mr in the invoice and the. Mrs with my surname , I'm just a Ms. I spoke to them about it, they said it will get done. They will change it but they didn't. They say it will not cause any issues when traveling. But it's stressful and the tone the advisor spoke with wasn't very respectful. They also had made a mistake in the final destination of travel.

1 December 2025
Unprompted review

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