Travel Insurer 

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Rated 5 out of 5 stars

Bought this for the price, never intended to use. But got a minor accident during vacation and had to go to hospital. Surprisingly, got everything covered. No problems with communication, at least in... See more

Company replied

Rated 1 out of 5 stars

I went to India with this insurance. I went to the private hospital for an infection. They sent me away of the hospital telling me that it was not part of the hospital partners and that they would hav... See more

Rated 5 out of 5 stars

I had a positive experience with Travel Insurer. The website is easy to use, and I was able to purchase a policy quickly without any complications. The process is clear and straightforward - a conveni... See more

Company replied

Rated 5 out of 5 stars

I've bought here insurance for my trip to Italy and Swiss. All was good, purchase is fast and simple, customer support is fast and helpful. Recommend

Company replied

Breach of guidelines

All reviews

(23)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Was very good

10 February 2026
Travel Insurer logo

Reply from Travel Insurer

Dear Customer,
we are happy you enjoy our service. Hope to protect your trip again soon!

Rated 4 out of 5 stars

Good price

Days option is good and cheper

17 May 2026
Travel Insurer logo

Reply from Travel Insurer

Dear Customer,
we are happy you enjoy our service. Hope to protect your trip again soon!

Rated 1 out of 5 stars

the payment for medical expenses of…

the payment for medical expenses of only 3% of the insured sum

3 May 2026
Travel Insurer logo

Reply from Travel Insurer

Dear Herodotos,
we are sorry to hear you are not happy with our service.
Please share all details about your case and claim to support@travel-insurer.info and we will see how to help you with compensation.
thank you in advance.

Rated 5 out of 5 stars

Great service

Great service

15 March 2026
Travel Insurer logo

Reply from Travel Insurer

Dear Ghanshyam, we are happy you enjoy our service.
We are looking forward to safeguard you in your next trip!

Rated 5 out of 5 stars

I had a positive experience with Travel…

I had a positive experience with Travel Insurer. The website is easy to use, and I was able to purchase a policy quickly without any complications. The process is clear and straightforward - a convenient option for arranging travel insurance online.

15 January 2026
Unprompted review
Travel Insurer logo

Reply from Travel Insurer

Dear Sviatoslav, we are more than happy you enjoy our service. Looking forward to see you again on our website!

Rated 5 out of 5 stars

Excellent service

26 February 2026
Travel Insurer logo

Reply from Travel Insurer

Dear Ralph, thank you for your feedback!
we are more than happy you enjoy our service. Looking forward to see you again on our website!

Rated 3 out of 5 stars

Please, improve this aspect

I like Travel Insurer because the contract process is simplified, but the claims procedure is slow and compensation or payment (for medical care) takes too long, to the point that hospital administrators can sometimes cause concern for the insured. Please improve this aspect.

6 January 2026
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Reply from Travel Insurer

Dear Nono, thank you for your feedback. We are happy you like Trafvel Insurance service and we will continue working for further improvements.

Rated 2 out of 5 stars

delay and NO_refund strategy

some time we paid
and wait long time until get the Police-file
also delay to recieve in email

some case we made by mistake and we need refund
no option to refund or help

21 December 2025
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Reply from Travel Insurer

Dear Abdel, thank you for your reviw, we will contact you by email to check all details and resolve isues

Rated 5 out of 5 stars

The online application is great

Application online is very fast and great! We have been using Travel Insurer for the past years now every time we travel.

27 November 2025
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Reply from Travel Insurer

Great! Thank you, Jennifer for your trust and loyalty, we appreciate it so much!

Rated 5 out of 5 stars

Good bang for your buck

Bought this for the price, never intended to use. But got a minor accident during vacation and had to go to hospital. Surprisingly, got everything covered. No problems with communication, at least in Europe. Will definitely buy again.

18 August 2025
Unprompted review
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Reply from Travel Insurer

Thank you for your feedback, Oleg!

Rated 5 out of 5 stars

Excellent support

Excellent support, which helped even late at night when I had an urgent question

20 August 2025
Unprompted review
Travel Insurer logo

Reply from Travel Insurer

We are doing our best to deliver best in class customer care. Thank you, Mariia, for your honest feedback

Rated 5 out of 5 stars

Good travel insurance service

I've bought here insurance for my trip to Italy and Swiss. All was good, purchase is fast and simple, customer support is fast and helpful. Recommend

19 July 2025
Unprompted review
Travel Insurer logo

Reply from Travel Insurer

thank you, Liudmyla for you feedback, we highly appreciate it!

Rated 5 out of 5 stars

I purchased travel insurance for my family

I purchased travel insurance for my trip abroad. The process on the website is simple and convenient. It took me about 5 minutes and I received the policy by email

30 July 2025
Unprompted review
Travel Insurer logo

Reply from Travel Insurer

thank you, Margarita for your feedback. Speed is our strength.

Rated 1 out of 5 stars

Extremely a scam

I went to India with this insurance. I went to the private hospital for an infection. They sent me away of the hospital telling me that it was not part of the hospital partners and that they would have taken care of me the soonest to find a new hospital and pick me up directly at the hotel. After lieing through messages they never came to pick me up and after one day they did not cover my expenses, neither they found me a new hospital and I had to go to the hospital myself and pay for the expenses, in spite I had their gold global coverage.

3 December 2023
Unprompted review
Show reviews in all languages. (23 reviews)

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