Travel Blue Reviews 482

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient customer service, highlighting the team's helpfulness and dedication in resolving issues. Many people appreciate the company's commitment to standing by their products and ensuring customer satisfaction, often going above and beyond expectations with replacements and thoughtful gestures. The products, such as compressed socks and neck pillows, are frequently described as comfortable and practical, with consumers noting their effectiveness and quality. However, some customers also noted occasional issues with product quality, such as items being faulty or developing leaks shortly after purchase. A few other people also felt that information provided by outlet managers was not always accurate, leading to some inconvenience.

What people talk about most

Product

Customers had positive experiences with product quality and durability. Many reviewers praised items like... See more

Service

Clients share positive opinions on service, consistently praising its efficiency and professionalism.... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the premium quality of... See more

Customer service

People report positive experiences with customer service. Many reviewers praise the fast, efficient, and... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and quick responses.... See more

Based on these reviews

Rated 5 out of 5 stars

I like their compressed socks, I even have 2 already but only size M/L a bit bigger for me but it's OK, try to find size S last year and can't find it in travel blue marketplace and CGK airport...howe... See more

Company replied

Rated 5 out of 5 stars

Had a good experience with Asavari. We had a lot of running to do as the outlets were not giving us proper info.. however later when we got her phone number it was too good of a experience. She made s... See more

Company replied

Rated 5 out of 5 stars

As soon as I’m back from my family vacation,I emailed the company to report on the luggage cover thinking i might not be able to get the new luggage cover replace. However Millie has been helping m... See more

Rated 5 out of 5 stars

I contacted Travel Blue after my Dreamer Neck Pillow's COVER got damaged. I'd only requested info on the opportunity to PURCHASE a new cover when they'd offered and FULFILLED sending me a whole new D... See more


Company details

  1. Travel & Vacation

Written by the company

Established 30 years ago, Travel Blue is a world leading Travel Accessories supplier in Travel Retail. Innovation, forward-thinking and our commitment to providing quality and support is at the core of our business. Travel Blue are proud to supply to 9 of the Top 10 leading global Duty Free Operators. Located in over 10,000 outlets across 110 countries; you can find Travel Blue in airports across Europe, the Americas, the Middle East and the Far East. Browse the Amazon store to buy us now. Our product catalogue boasts over 300 products aimed at travellers by air, sea and land for an enhanced, relaxed and stress-free journey. Life is better when you Travel Blue.


Contact info

4.9

Excellent

TrustScore 5 out of 5

482 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great quality of bags

Great quality of bags, buying it for the second time. Aman Chauhan was very helpful and explained everything very patiently. Will buy again.b

19 April 2026
Rated 1 out of 5 stars

Nothing wrong

Nothing wrong

18 April 2026
Travel Blue logo

Reply from Travel Blue

Hi Vita, thank you for your feedback. Did you mean nothing right instead of nothing wrong or did you mean 5 stars instead of 1 star? :)
If there was something we could have done better please let us know.

Rated 5 out of 5 stars

Super service

What amazing service.
I was looking for a Secret Sliding Wallet from Travel Blue. I bought it years ago, and it is now due for replacement. Unfortunately, this product is no longer manufactured and was nowhere to be found. I took a chance and sent an email to Travel Blue customer support. Jackie handled my inquiry and indicated that this product was no longer available. I asked her if it was possible for her to check if this product was still lying on the shelf somewhere. And sure enough!!! There was still a Secret Sliding Wallet on the shelf in Spain. A few days later, I received a Secret Sliding Wallet via Ester from Warehouse Spain. When it comes to service, this is Champions League level.
Once again, my heartfelt thanks.
Jack

17 April 2026
Unprompted review
Rated 4 out of 5 stars

comfy and good

14 April 2026
Travel Blue logo

Reply from Travel Blue

Thank you for your positive feedback. We're glad our product met your expectations and truly appreciate your support.

Rated 5 out of 5 stars

I requested for a replacement and the…

I requested for a replacement and the staff accommodated my concern positively and acted promptly. Thank you very much! Very nice customer service.

5 April 2026
Unprompted review
Travel Blue logo

Reply from Travel Blue

Thank you for your kind review. We're delighted to hear you had a great experience with Travel Blue and appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Tsa Lock is very good

Tsa Lock is very good

12 April 2026
Travel Blue logo

Reply from Travel Blue

Thank you for sharing your experience. We're very pleased to hear you're happy with your purchase and value your support.

Rated 5 out of 5 stars

Good service

Good service n good guide

12 April 2026
Travel Blue logo

Reply from Travel Blue

Thank you for your kind words. Your feedback means a lot to our team and motivates us to keep improving.

Rated 5 out of 5 stars

It was good experience

It was good experience

12 April 2026
Travel Blue logo

Reply from Travel Blue

Many thanks for your review. We appreciate your support and are pleased to hear about your positive experience.

Rated 5 out of 5 stars

Travel blue elite backpack is really…

Travel blue elite backpack is really good product and promoter is explain brilliant

12 April 2026
Unprompted review
Travel Blue logo

Reply from Travel Blue

Thank you for your review and for choosing Travel Blue. We're glad to hear you had a positive experience.

Rated 5 out of 5 stars

Backpack quality is so good

Backpack quality is so good. I like it 👌

10 April 2026
Travel Blue logo

Reply from Travel Blue

We appreciate your wonderful review. It's great to know you’re enjoying your Travel Blue product, and we hope it continues to serve you well.

Rated 5 out of 5 stars

Duffle bag

Very good bag and quality also very good I like the bag👌

10 April 2026
Travel Blue logo

Reply from Travel Blue

Thank you for sharing your experience. We're very pleased to hear you're happy with your purchase and value your support.

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