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2.0

Poor

TrustScore 2 out of 5

10 reviews

5-star
4-star
3-star
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1-star

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Rated 1 out of 5 stars

Ordered Nov 5th and spend £117

Ordered Nov 5th and spend £117, no good received and no communication from them. We are trying to go though our bank to get our money back as ordered them for Christmas.
Avoid them at all cost! Do not spend any money with them as you wont received your goods.
I cant believe these people are still aloud to run this company!!!

5 November 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointing Experience

Extremely Disappointing Experience – Zero Customer Satisfaction

I purchased a pant in June 2025, but I was dissatisfied with both the fit and the difference in appearance compared to the image shown. I was issued a credit note instead of a direct refund to my bank, which I reluctantly accepted. However, the credit note was only valid until September 3rd, 2025.

Unfortunately, I completely forgot about the expiration date and attempted to use it today, only to be told it was no longer valid. To make matters worse, they are refusing to provide me with the same pants I originally purchased.

This has been an incredibly frustrating experience, and I am left feeling completely unsatisfied with the level of service. I wouldn't even rate them one star. I would not recommend Trappin to anyone.

4 September 2025
Unprompted review
Rated 1 out of 5 stars

@Trapicana1 is scammer

@Trapicana1 is scammer
Don’t work him
Don’t buy products
She is scammer
She scam with me 4680 usd
If anyone help me I can pay half money I have all proof

12 November 2021
Unprompted review
Rated 5 out of 5 stars

Will definitely order again

My products were excellently made, proper care in the wash has the logos looking brand new after half a dozen washes. The materials are high quality and very comfortable, and customer service was very interactive when one of my items was on back order.

12 August 2021
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Poor customer service. No information about the shipping. Waited 7 weeks for my order just to find it incomplete. The quality of the product is poor. Gonna send it back.

24 July 2020
Unprompted review
Rated 1 out of 5 stars

Dodgy outfit, steer clear

Communication is extremely poor, processing takes '7days', two weeks after parting ways with my cash they have now advised neither item is in stock and have yet to confirm refund, really unprofessional outfit & clearly someone's hobby, if you read this then please steer clear

4 June 2020
Unprompted review

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