Transpire Training Limited  Reviews 

129
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable, patient, and supportive trainers who make complex and serious subjects much easier to understand. Reviewers consistently note that the interactive sessions, role-play scenarios, and practical group exercises successfully create a welcoming, highly engaging environment for all attendees throughout the course. However, some people mentioned that these training sessions are quite intensive and cover emotionally heavy or difficult subject matter. Consumers also pointed out that maintaining full focus and staying actively engaged during the intensive longer modules can occasionally feel a bit challenging.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting that trainers were exceptionally... See more

User experience

Customers consistently note positive experiences with user experience, highlighting knowledgeable tutors and... See more

Service

People report high satisfaction with the service, describing amazing instructors, well-structured... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I attended the 2 day MHFA course. Our tutor Dianne was superb. Was very informative and got the whole group engaged from the start. Tough subjects but made a lot easier by the way it was put across. C... See more

Company replied

Rated 5 out of 5 stars

I attended Mental Health First Aider course for two (2) days. It was meant to be a group of ten (10), however it was a small group of eight (8). I was surrounded by intelligent people and the group wa... See more

Company replied

Rated 5 out of 5 stars

Completed Mental Health First Aid over two day course in Maidstone was very impressed with all the info from Transpire training and the course tutor was brilliant made us all feel at ease and very kno... See more

Company replied

Rated 5 out of 5 stars

I had an incredible experience training with Laura on Mental Health First Aid. The trainer was kind, knowledgeable and approachable. The training was thorough and precise. We had the opportunity to de... See more

Company replied


Company details

  1. Mental Health Service
  2. also in
  3. Class
  4. Information Service
  5. Training Centre

Written by the company

Delivering mental health first aid and awareness training to individuals, schools and organisations across the country.


Contact info

4.8

Excellent

TrustScore 5 out of 5

129 reviews

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No recent history of asking for reviews

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4.8

All reviews

(129)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Took part in the 2 day course. It was really interesting and Ally our coach was absolutely fantastic. I definitely recommend.

8 July 2026
Unprompted review
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Reply from Transpire Training Limited

Hi Amelie, thank you so much for taking the time to leave us a review following the two day Mental Health First Aid course you took with us. Its was a pleasure having you on the course and hope to see you on another training or free webinar soon.

Rated 5 out of 5 stars

Youth Mental Health

Brilliant course run by the lovely Annette. Thank you for sharing your knowledge with us.

8 July 2026
Unprompted review
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Reply from Transpire Training Limited

Thanks very much for taking the time to leave a review Thandi. Annette will will be thrilled to know your rated it so highly. Hope to see you on a free webinar or briefing soon.

Rated 5 out of 5 stars

Mental Health Expert

Annette Dix was an outstanding Mental Health First Aider instructor. Her engaging teaching style kept the course interesting from start to finish, and she created a welcoming, supportive environment where everyone felt comfortable participating and asking questions. She was incredibly flexible, adapting the pace of the sessions to suit the group while ensuring everyone understood the material before moving on. Her knowledge and experience were evident throughout, and she explained complex topics in a clear, practical, and relatable way.

The course covered a wide range of important mental health topics, including understanding what mental health is and how it can fluctuate, recognising the signs and symptoms of common mental health conditions such as anxiety, depression, psychosis, eating disorders, and substance misuse, and understanding the factors that can affect a person's mental wellbeing.

We also learned how to identify when someone may be experiencing a mental health crisis, including suicidal thoughts, self-harm, panic attacks, traumatic events, and psychotic episodes. Annette provided clear guidance on how to respond safely and confidently in these situations, using the Mental Health First Aid action plan to approach conversations with empathy, listen without judgement, offer reassurance and information, and encourage appropriate professional support.

The training also explored stigma surrounding mental health, the importance of early intervention, recovery and resilience, self-care strategies, boundaries for Mental Health First Aiders, and the range of support services and resources available. Throughout every topic, Annette encouraged open discussion, shared practical examples, and ensured everyone had opportunities to ask questions and reflect on real-life scenarios.

Annette's enthusiasm, professionalism, and compassionate approach made the training both enjoyable and memorable. I left feeling far more confident in recognising signs of poor mental health, supporting others appropriately, and knowing where to guide people for further help. I would highly recommend Annette to anyone undertaking Mental Health First Aid training. She is an exceptional instructor who makes an important subject accessible, engaging, and empowering.

10 July 2026
Unprompted review
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Reply from Transpire Training Limited

Thank you so much for taking the time to leave such a thoughtful and detailed review.

We're absolutely delighted to hear how positive your experience was and that you left the course feeling more confident in recognising and supporting people experiencing poor mental health. That's exactly what we hope every delegate takes away from the training.

Annette will be thrilled to read your comments. She is incredibly passionate about each deliveries impact so it's wonderful to hear that her knowledge, flexibility and compassionate approach made such a positive impact on your experience.

Thank you again for your recommendation. We really appreciate you choosing to train with us and wish you all the very best as you put your Mental Health First Aid skills into practice.

Rated 1 out of 5 stars

Far too long

Far too long. The course could easily be delivered in an afternoon or morning. It feels that Transpire make the course 2 days purely so they can charge companies and organisations more money for the length of time to deliver it. Would certainly not recommend and people who give positive reviews only do so out of fear of offending the trainer (hence why I am calling myself anonymous!). This is the most honest review you'll see.

10 July 2026
Unprompted review
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Reply from Transpire Training Limited

Thank you for taking the time to share your feedback. I'm sorry to hear the course didn't meet your expectations.

Our courses are intentionally designed to be highly interactive, with discussions, practical activities, reflection and skills practice throughout. The course content is comprehensive, and the two-day format is designed not only to cover the material thoroughly but also to give delegates the time to practise skills, ask questions, learn from one another and build confidence in applying what they've learned in real situations.

We're also sorry that you felt unable to leave your feedback openly. We genuinely welcome honest feedback, both positive and negative, as it helps us continually improve.

That said, we don't feel it's fair to suggest that the many positive reviews we've received over the years are the result of people feeling unable to be honest. Those reviews represent the genuine experiences of hundreds of delegates from a wide range of organisations, and we value all feedback, whether complimentary or critical.

We're sorry the course wasn't the right fit for you and appreciate you taking the time to share your perspective.

Rated 4 out of 5 stars

The training was great!

The training was great and finished with me feeling better equipped to deal with mental health first aid for those in my workplace!

30 June 2026
Unprompted review
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Reply from Transpire Training Limited

Thanks so very much for leaving a review on the two day Mental Health First Aid training. We wish you all the best using your new skills and knowledge in the workplace.

Rated 5 out of 5 stars

Thank you for such an engaging and…

Thank you for such an engaging and informative course. I feel much more confident and would definitely recommend .

25 June 2026
Unprompted review
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Reply from Transpire Training Limited

Thank you so much for your review of the Two Day Mental Health First Aid training. Great to hear your confidence levels increased and we wish you well in the role. Hope to see you on one of our free monthly CPD webinars in the near future

Rated 5 out of 5 stars

MHFA (2 day course)

I attended a 2 day MHFA course lead by Ali who was great. I feel more confident in supporting people in the workplace. Would definitely recommend.

25 June 2026
Unprompted review
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Reply from Transpire Training Limited

So wonderful to hear you had such a nice experience on the Mental Health First Aid certificate course with Transpire and the lovely Ali. To help keep your confidence up please feel free to join our free monthly webinars and online briefings. Take care

Rated 5 out of 5 stars

Excellent course

I attended the two-day MHFA course online and found it very worthwhile. Ali was a patient and knowledgeable tutor who created a welcoming environment, making it easy to share ideas and engage in role play. I would strongly recommend this training for supporting mental health in the workplace.

26 June 2026
Unprompted review
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Reply from Transpire Training Limited

Thank you so much for taking the time to leave a review following the Mental Health First Aid certificate course you took with us. Hope to see you on one of our free webinar or briefings soon! And best of luck in the role.

Rated 5 out of 5 stars

great trainer (thank you Ali) and an…

great trainer (thank you Ali) and an interesting topic

26 June 2026
Unprompted review
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Reply from Transpire Training Limited

Thank you so much for your review of the Two Day Mental Health First Aid certificate course. So glad that you took so much from it - as we would always hope.

Rated 5 out of 5 stars

Great training, real worthwhile

Ali was a great instructor, went through some serious and important information regarding different mental health difficulties. Our group came away understanding the signs and symtpoms and how to help support people as a mental health first aider

26 June 2026
Unprompted review
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Reply from Transpire Training Limited

Thank you so much for your review of the Two Day Mental Health First Aid certificate course. So glad that you took so much from it - as we would always hope.

Rated 5 out of 5 stars

Mental Health First Aider Course

It was a 2 day course with lots of great information and very easy to understand.

16 June 2026
Unprompted review
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Reply from Transpire Training Limited

Thank you so much for sharing your experience Mariana. Hope to see you on another course or free webinar with us in the future

Rated 5 out of 5 stars

Brilliant Course!

A very well delivered, informative and engaging course. I really enjoyed the layout of the course, with various different activities to keep it interesting. Annette was clearly very knowledgeable and created a really welcoming, comfortable environment and I really loved the emphasis on looking after ourselves as well as others.

20 May 2026
Unprompted review
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Reply from Transpire Training Limited

Thanks very much for taking the time to leave a review Georgia. So glad that you took so much away from the two days Mental Health First Aider training. Absolutely we encourage self-care for safe MHFA practice. Hope to see you on one of our free CPD webinar or MHFA briefing soon

Rated 5 out of 5 stars

I was very nervous about starting the…

I was very nervous about starting the MHFA course, Diane who led the course was amazing and her experience really helped us. The content was somewhat dark at times, but the emphasis on self care and that we could leave the room when it felt too much was fantastic. I would definitely recommend using Transpire for MHFA course to anyone interested in doing it.

11 May 2026
Unprompted review
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Reply from Transpire Training Limited

Thank you so much for taking the time to leave this review. We’re so pleased to hear that Diane helped you feel supported throughout the course. MHFA content can cover some difficult topics, so creating a safe, compassionate learning environment where people can step back when needed is really important to us. Thank you again for your recommendation, it means a lot.

Rated 5 out of 5 stars

MHFA course 👍🏻

Brilliant MHFA course delivered by Marie. Really impressed with the content and was very engaging throughout.

Did it with a lovely group as well in Milton Keynes. Definitely recommended!

11 May 2026
Unprompted review
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Reply from Transpire Training Limited

Thanks so much Todd! Hope to see you on one of our free CPD webinars soon.

Rated 5 out of 5 stars

Quality training

Well run with skilful trainer who steered us through sensitive subject areas and gave us clear guidance and information. Felt inclusive and supportive environment to learn.

30 April 2026
Unprompted review
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Reply from Transpire Training Limited

Thanks so much for taking the time to write us a review - hope to see you on another course or one of our free follow up CPD's soon

Rated 5 out of 5 stars

Extremely helpful and informative…

Extremely helpful and informative course, extremely well delivered.

23 April 2026
Unprompted review
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Reply from Transpire Training Limited

Thank you so much for taking the time to leave a review following our Mental health First Aid certificate course.

Rated 5 out of 5 stars

MHFA 2 Day Course

MHFA 2 Day Course
I completed a 2 day Mental Health First Aid course with Ali and found it to be really informative, in a easy to follow delivery, Ali was brilliant, made it very interactive and relevant to all of the attendees roles. Would Recommend.

23 April 2026
Unprompted review
Transpire Training Limited  logo

Reply from Transpire Training Limited

Thank you so much for taking the time to write us a review and share your experience. So glad to know the training was so well received. Hope to see you on one of our free CPD webinars or MHFA briefings soon

Rated 4 out of 5 stars

The course instructor was brilliant

The course instructor was brilliant, she made the group feel very comfortable and had great knowledge!

23 April 2026
Unprompted review
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Reply from Transpire Training Limited

Thank you Charlotte, so wonderful to hear you had such a nice experience on the two day Mental Health First Aid certificate course. Hope to see you on another training or free webinar soon!

Rated 5 out of 5 stars

A well delivered course in easy to…

A well delivered course in easy to understand language. The tutor (Ali) knew her stuff and made us all feel comfortable all the way through the course. I thoroughly recommend this course to anyone considering working in this field or even to help friends or family.

9 April 2026
Unprompted review
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Reply from Transpire Training Limited

Thank you so much Steve for your review of the two day Mental Health First Aid certificate course. Our instructors always aim to create a relaxed and supportive learning environment so its great to hear that came across for you. Hope to see you on one of our free CPD webinars soon or another of our training courses. Take care

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