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Transpack Packaging is a UK wholesale packaging supplier, specialising in eco-friendly packaging solutions, polythene bags, cellophane bags, protective packaging like pallet wrap and bubble wrap, and sustainable e-commerce postal packaging. We supply to small businesses, blue-chip companies, and direct to the public. In business for over 60 years, we’re a knowledgeable, highly reviewed local and online stockist of top-quality products, competitively priced packaging for all your needs. From boxes to kraft papers and compostable food-grade bags to e-commerce packaging, we have your business covered. We also stock a range of strong boxes, poly sheeting and corragated cardboard for warehousing, construction, and plumbing industry.
Unit K Griffin Industrial Estate, SO40 3SH, Southampton, United Kingdom
Great company to deal with. Good customer service and prompt delivery.
Reply from Transpack Packaging UK
Thank you for yout lovely review. It makes everything we do all the more worthwhile.
Your Transpack Team
If you would like a Five-star service from a great company for all your packaging needs well give Transpack ago you will not be disappointed, they have a large selection of products at a great price and an easy-to-use website with super-fast delivery Many thanks to you all at Transpack From Francis
Reply from Transpack Packaging UK
Thank you so much for taking the time to write such a fabulous review for us. You have made our day! It makes our team's hard work so much more worthwhile.
Kindest regards
Transpack Team
They're honestly the best. Very very reliable. Someone's almost always available to pick up the phone, they dispatch promptly as stated on their website. Nothing misleading. A great reliable company to use if you're a buisness owner, I've been using them for almost 3 years now.
Reply from Transpack Packaging UK
Thank you so much. You have made our day!
We have been ordering from Transpack for a number of years now for our small business and have never experienced any issues. Recently, one of the products we purchased had changed slightly so I contacted customer services and was advised by a very helpful and kind member of staff on a number of other products that may suit our needs. Tracy kindly offered to send us some samples so we could make some tests and have ended up using a far superior product for a much better price. But what I am most happy with is the level of customer service provided by the team, Tracy in particular, which is extremely refreshing to find in a industry that tends to lack such great service. Thank you Transpack team and most of all Tracy ❤️
Ordered from here many times,amazing quality and always happy to help. Very good prices and I love the wrapping paper from here! Eco friendly and great customer service.
I have been ordering from this company with no problems then they have had problems with the delivery and now they have stopped me ordering when I have done nothing wrong.
Watch out people really poor service
Update
I did not give them any abuse yet again this company his company lies.
they were using DHL and we had parcels coming from them next day form other suppliers.
All I said why are you blocking me when it was the delivery company that had damaged the items so many times.
The staff were rude to me I have now found a new supplier which is so much cheaper
Reply from Transpack Packaging UK
Dear Adrian
The delivery delays and issues stem from the postal strikes, as you have been telling your customers. We rely on couriers, and as you experienced with your deliveries, everything is being delayed due to the postal strike and the overflow which landed on the couriers. There was and is absolutely nothing we can do during the postal strikes except to manage it and keep customers informed as best we can, which we did in your case, every day. With regards to not selling to you, unfortunately you chose to send a string of abusive emails to our team, despite them doing their absolute best to assist you. The mental stress you caused in our office was unnecessary and uncalled for. We had no other choice but to protect our staff and refuse to accept your orders in future. We will go above and beyond to help a customer, but our staff are not "punch bags" for your temper. We really are sorry that it ended up this way but we need to protect our valued staff from unnecessary abuse.
Brilliant experience with this company. Communication has been excellent. Decent prices and products are good quality.
Thank you I'll be back!
highly recommended !! excellent service, fast and accurate. very professional, they helped me with my purchases. thank you!
Excellent company!! The service is always amazing! Tracy is so helpful and friendly. The delivery is always swift and always well packaged. They are so efficient, I would give them 6 stars if I could!! Thank you Transpack.
Exceptionally fast delivery - next day and free. Beat prices of other eco-friendly packaging suppliers. Will likely be a repeat customer now.
Ordered some jiffy mailers and received them in less than 24 hours! Very impressed and good value for money. Will definitely use them again.
Enquired about heat sealers and materials on a Sunday and amazingly, I had a response.
Ordered Monday morning and received all items on Tuesday.
Great quality, service and price. Looking forward to partnering as a regular supplier.
5* Well done!
I bought cellophane but the quality looked fine in pictures but when I put it all over my hampers they start ripping off I was amazed that this product could have been tested before selling.
I would like transpack to investigate and give me a reason for poor quality of cellophane .
Better try a sample before buying from this company,
I emailed them but the had not much to say just telling me about there other products no sorry nothing 😀
Been using these guys for a few years now for their PIP boxes, never had an issue, sometimes they can have stock issues but always catch up quickly. Thanks eCom
Ordered 1000 medium duty polythene bags from Transpack at £31.54 which didn't serve my purpose, it was lighter and smaller than expected. I realised it will cost £13.75 to return it to the supplier.
Transpack claimed that they made it clear on their website that if goods are ordered incorrectly buyer must return at their own cost. This must have been hidden on their website.
Anyone who wants to buy from Transpack must not be in a hurry to order, ask for samples and make sure you order small quantity to begin with.
It's a pity my £31.54 is down the drain in these hard times.
I ordered a few times from this company before I found my current supplier. Their box quality was different each time, sometimes great, sometimes poor. Their customer service also wasn't great and stopped responding to emails...
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