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TransIndus Reviews 387

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for organizing brilliant and wonderful holidays, highlighting the seamless organization, excellent service, and high-quality experiences provided. Many people commend the knowledgeable and attentive staff, including guides and drivers, who contribute to making trips memorable and safe. The carefully crafted itineraries, comfortable accommodations, and well-chosen locations are frequently mentioned as key factors in their satisfaction. However, some customers noted minor issues, such as a guide not being present upon arrival at the airport, or being advised to take a taxi to their hotel. A few people also mentioned that the quality of one hotel was not as good as others, and that the breakfast at another was basic for Western tastes. Additionally, one customer experienced an issue with hotel steps, and another found the food at an eco-lodge to be not satisfactory.

What people talk about most

Holidays

Customers consistently note positive experiences with holidays. Reviewers frequently praise the meticulous... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the helpfulness, knowledge, and... See more

Service

Consumers find service to be positive, with many praising the excellent and exceptional service provided by... See more

Location

Clients share positive opinions on location. Many reviewers highlight the stunning and exceptional locations... See more

Quality

People report positive experiences with quality. Reviewers frequently praise the high quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you Roop for organising a brilliant trip round Rajasthan. TransIndus made all the difference , with seamless organisation, good guides, and a superb driver for the first part of the journey.... See more

Company replied

Rated 5 out of 5 stars

This was our fifth wonderful tour with TransIndus, we so enjoyed Tea Gardens and Eastern Himalaya. The tour was expertly organised by Brijesh and the entire team in India looked after us so well and c... See more

Company replied

Rated 5 out of 5 stars

This year we had our 7th trip with Transindus but our first group tour to Nepal and Bhutan. As usual the service was exceptional ... I am not sure the Transindus team ever sleep they answer queries so... See more

Company replied

Rated 5 out of 5 stars

Our call of the wild private tour was excellently organised, the ground staff in India could not have done a better job, they were superb. Of the various places we stayed King’s Lodge and Earth Lodge... See more

Company replied


Company details

  1. Tour Operator
  2. Cultural Tours Provider

About TransIndus

Written by the company

TransIndus is a Specialist Asia Tour Operator for luxury holidays.

We aim to aim to create holidays that are relaxing, culturally stimulating and perfectly tailored to your needs.

We offer Bespoke, Private, Tailor-made holidays and Small Group Tours, with quality English speaking guides.

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Your Journey. Our Expertise.

Written by the company

Specialists in Asia
Since we started in 1989 ‘expertise’ has always been at the heart of what we do. When you book a holiday with us, you are advised by a team who really know the destination inside out, with deep first-hand knowledge and years of experience making travel arrangements. TransIndus consultants travel regularly themselves to refresh their knowledge, staying current with the best there is to offer in each destination. When we say we're the experts for travel to Asia, we really mean it.
Personalised Service
By really getting to know our clients and listening to what exactly each person hopes to experience, we are able to create journeys that not only live up to your expectations, but far exceed them. We understand how important the details are and our dedicated team make sure every single thing is taken care of as if it was their own holiday. Many of our clients we have known for years, returning to us time and again for our expert advice and support. Travel with us once and you'll see the difference our service makes to your holiday.
Peace of Mind Travel
When you travel with TransIndus, your booking is 100% financially secure. All of our holidays are fully protected under our ATOL Licence No. 3429 or our ABTA Membership & Bond No. V0705. We are also a proud partner of AITO - the Association of Independent Tour Operators – an umbrella organisation that represents over 100 of Britain's best independent travel companies with a charter to uphold the highest of business standards. We have a dedicated team available 24/7 to support you should things not go entirely as planned. Travel can be challenging at times, but with TransIndus you're in safe hands.

Contact info

4.9

Excellent

TrustScore 5 out of 5

387 reviews

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Rated 5 out of 5 stars

Good evening Hari

Good evening Hari
I’ve sent you a detailed review about 10 days ago. Pls let me know if you didn’t get it.
Best regards
Beatrice

21 February 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company that provides both tailor-made holidays and small group tours. Very knowledgeable staff who really know their destinations and prepare detailed itineraries. Efficient and thorough organisation beforehand ensures a smooth, trouble-free holiday, where clients feel cared for at all times.
We have travelled with TransIndus to both India and Vietnam so far and we can't wait for our next adventure!

17 February 2020
Unprompted review
Rated 5 out of 5 stars

No one does it better than Trans Indus

Knowledge, patience, new places, suggestions to match an itinerary to it’s client’s ever changing and sometimes demanding requirements. Trans Indus combine all this and give travellers a unique and wonderful experience time after time. We only use Trans Indus for all our Indian and other worldwide experiences. They are the best,

Thanks you Trans Indus 😎. Isabel and Tom Shephard

17 February 2020
Unprompted review
Rated 3 out of 5 stars

Disappointing Customer Service

This company deals with high end semi independent travel for those that like to get off the beaten path. The holidays part was good but the quality of service from the UK staff fell far short of what we expected for a tailor made holiday at a cost that would buy you a small family car. I have fed back to the company on their performance but they have not bothered to respond, clearly they don’t want our business and won’t be getting it.

10 February 2020
Unprompted review
Rated 5 out of 5 stars

Professional staff working for you.

Staff listen to what we require on a holiday, make suitable recommendations or alternatives if first choice not available. Dietary requirements sent to all hotels beforehand by local representatives. Local representative in Kerala exceptionally good, checking by phone several times during tour that everything was ok.
Good information sent by both internet app and printed copy prior to departure.
We have booked four holidays with Transindus and will use them for next holiday in India/Asia.

10 February 2020
Unprompted review
Rated 5 out of 5 stars

TransIndus arranged our trip without a hitch

TransIndus arranged our trip without a hitch, and the trip went without a hitch. The support at every stage, the choice of accommodation and all the guides and drivers were excellent. We particularly enjoyed having a couple of wonderful guides who were female.

10 February 2020
Unprompted review
Rated 5 out of 5 stars

Honest and straightforward

Honest and straightforward, great local knowledge before booking and a great holiday delivered. No pressured selling at all. Good value for money.

3 January 2020
Unprompted review
Rated 5 out of 5 stars

Very well organised tour to northern…

Very well organised tour to northern India. All the representatives of the company were very
efficient. We had great drivers and guides ,all very friendly and knowledgeable. Would highly
recommend, to anyone wishing to travel to India.

11 December 2019
Unprompted review
TransIndus logo

Reply from TransIndus

Hi Steve and Margaret,

Thank you for taking the time to write a review and share your feedback.

We're delighted to hear you enjoyed your trip to Northern India and hope we're able to assist with your holiday plans again in the future.

Kind regards,

TransIndus

Rated 5 out of 5 stars

Organised a truly memorable trip to…

Organised a truly memorable trip to India for us. It exceeded our expectations in every way. The people on the ground were wonderful and looked after us so very well, leaving us with so many good memories.

7 December 2019
Unprompted review
TransIndus logo

Reply from TransIndus

Hi Sonya,

Thank you for leaving a review. We're pleased to hear you had such a memorable time in India with us.

We offer a referral scheme so if you have any friends or family considering a trip to Asia, you could bag them a fantastic discount for their next holiday and a gift for yourself! Speak to our team for more information.

We look forward to seeing you on holiday again with us in the future!

Kind regards,

TransIndus

Rated 5 out of 5 stars

Transindus organised my trip in India…

Transindus organised my trip in India to perfection. Everything ran like clockwork. Guides knowledge of all the places we visited was excellent, driver we had was very good and a very jolly person. The representatives of the company in India were faultless and made sure I was in the right place at the right time with quiet efficiency. Would certainly use Transindus again for future holidays.

7 December 2019
Unprompted review
TransIndus logo

Reply from TransIndus

Hi Margaret,

We very much appreciate you taking the time to write a review and are delighted to hear you had such a great holiday experience with us in India.

If you have friends or family that are considering visiting Asia, we offer a referral scheme that provides them with an attractive discount off their holiday and a gift hamper for yourself. Speak to our team for more information.

We look forward to helping you with your future holiday plans.

Kind regards,

TransIndus

Rated 5 out of 5 stars

Brilliant trip to the Indian Himalayas

Brilliant trip to the Indian Himalayas. Trans Indus organised it very well. No fuss and chose a very good driver and excellent guide for tour of Sikkim and Darjeeling.

6 December 2019
Unprompted review
TransIndus logo

Reply from TransIndus

Hi Herd,

Thanks for taking the time to write a review. It's much appreciated. We're pleased to hear you enjoyed your holiday to India and enjoyed the services of our local driver and guide.

If you have friends or family that are considering visiting Asia, we offer a referral scheme that provides them with an attractive discount off their holiday and a gift hamper for yourself! Speak to our team for more information.

We look forward to helping you with your future holiday plans.

Kind regards,

TransIndus

Rated 5 out of 5 stars

Superb holiday which was carefully…

Superb holiday which was carefully planned specifically for us and which exceeded our expectations. This was our second holiday we have taken through TransIndus and I would highly recommend them to anyone wanting to experience real India.

2 December 2019
Unprompted review
TransIndus logo

Reply from TransIndus

Hi Rowena,

Thanks so much for taking the time to leave a review.

We're delighted to hear you had a great experience. We offer a referral scheme so if you have any friends or family considering a trip to Asia, you could bag them a fantastic discount for their next holiday and a gift for yourself! Speak to our team for more information.

Kind regards,

TransIndus

Rated 5 out of 5 stars

Always reliable - always exceeding expectations

TransIndus never fail to provide India holidays that are superbly well organised and always 100% efficient and reliable, allowing us the luxury of being able to relax, totally safe in the knowledge that we are going to be looked after with professionalism, courtesy, kindness and consideration. The choice of accommodation is never less than fascinating, unusual and unique, and every aspect of all our many TransIndus holidays has always been wonderful. We shall continue to use TransIndus for our future visits to India!

21 November 2019
Unprompted review
TransIndus logo

Reply from TransIndus

Hi John,

Thanks so much for taking the time to leave a review.

We're delighted to hear you've enjoyed your holiday with us and the service provided by the team. We look forward to taking you to India again in the future!

Kind regards,

TransIndus

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