Transform Reviews 108

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The watch boxes and rolls are so beautifully made and high quality and the customer service is excellent, which made me really happy to support a small business that actually cares about their custome... See more

Rated 5 out of 5 stars

Great product, beautifully packaged and arrived quickly. Would not hesitate to recommend and will be buying as future gifts!

Rated 5 out of 5 stars

Loved that this is a small company, from the website the watch boxes looked well made, with love and care. I ordered between Christmas and New Year not expecting it for at least a week, but even perso... See more

Rated 5 out of 5 stars

Beautifully, smart products and excellent customer service. I was impressed with the carefully thought out packaging too! It protects the boxes in transport and gives an elegant, high end look. I n... See more

Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Watch Store

Written by the company

Quality Unisex Jewellery & Watch Storage


Contact info

4.9

Excellent

TrustScore 5 out of 5

108 reviews

5-star
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Rated 5 out of 5 stars

Lovely quality

Lovely quality, the blue fabric is exactly as pictured. Very happy with it and really good customer service when asking questions.

8 April 2022
Rated 5 out of 5 stars

Amazing watch box 🤩

Amazing watch box! Stunning! Couldn’t be more happier with it! Winning present for sure! He was very happy! And also communication was on point thank you!

13 February 2022
Rated 5 out of 5 stars

Quality all the way.

I received this fantastic watch box by winning a giveaway on Instagram. It arrived beautifully packaged so would make a wonderful gift. The box itself is gorgeous in its matt black finish and obviously built to a very high standard. I have absolutely no hesitation in recommending this product and the company.

27 January 2022
Unprompted review
Rated 5 out of 5 stars

an excellent luxurious watchbox…

an excellent luxurious watchbox offering all the protection i need for my watches. extremely well made and watch cushions are particularly soft and can accomadate bracelet and straped watches effortless

26 January 2022
Unprompted review
Rated 5 out of 5 stars

When I received my order I could not…

When I received my order I could not have be happier! Excellent quality, look great and packed delightfully! Customer service was incredible and provided me with the most prompt response I have ever received!

24 January 2022
Rated 2 out of 5 stars

Disappointed

Firstly I have been sent the wrong item which was a smaller, cheaper box. It ruined Christmas a bit as this was a present and I noticed the mistake only once the present was opened. The seller had the correct attitude, he accepted to exchange for the correct box at no cost.

Secondly, the packaging was sturdy (I noticed however that the first box was wrapped in a nice black tissue paper, the second box was wrapped in a plastic bag) and the box looked nice at first glance. However looking at it closely you cannot fail to notice the smudges on the glass cover as if it has been cleaned with a greasy cloth. Also, one of the watch pillows has a stitch which is unglued. Lastly, one of the partition dividers does not sit straight in the box.

I am disappointed. For me the quality of the box is not justified by the price.

7 January 2022
Unprompted review
Transform logo

Reply from Transform

Dear Arlette,

We can only further apologise for sending the wrong item and any inconvenience caused. Christmas was an extremely busy time for us and unfortunately these rare mistakes do happen and we immediately rectify them when they do.

Unfortunately, due to the high demand at Christmas we had a shortage of tissue paper which meant we could not wrap the replacement item. We can say with absolute certainty that we do not use “greasy” cloths to clean the glass of our products as this would do quite the opposite of cleaning them. We are aware that during colder months sometimes the glass can appear to be clouded when it is transported, however this is easily polished out with a micro fibre cloth.

We and many of our customers believe that our products are excellent value for money as reflected in many of our reviews.

As a small business we take pride in customer service and as stated in our returns policy, if a good is not to your satisfaction we will always cooperate in an exchange or refund providing the product has not been used and returned in original packaging within the specified timeframe.

Kind regards,

Transform team

Rated 4 out of 5 stars

Well made box with great finish

Well made box with great finish, ordered as a 50th birthday present for someone at work and he absolutely loved it.

Great communication with customer service team with excellent customer service.

4 January 2022

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