Transfer Me Reviews 45

TrustScore 4.5 out of 5

4.7

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Rated 3 out of 5 stars

having seen the positive reviews I booked a car from Milan to Lake Garda. The pick up from the airport went ok, it was the return journey we were unhappy with. having had a great week in lake Garda I... See more

Rated 5 out of 5 stars

We booked the taxi transfer 1 day before our trip and everything went really smoothly. The manager replied promptly and gave us clear instructions. The taxi driver was on time and kept us informed of... See more

Company replied

Rated 5 out of 5 stars

Thank you so much Silvio and Rauf. From start to finish the service was impeccable. Immediately upon booking Rauf contacted me and told me what to expect on our arrival at Milan Bergamo Airport. Silvi... See more

Rated 5 out of 5 stars

Excellent, professional 5 star service provided by Transfer Me on my most recent visit to Como, Rauf was ready and waiting for me on my arrival at the airport, great communication and we found each o... See more

Company replied

Company details

  1. Taxi Service
  2. Minibus Taxi Service

Written by the company

Transfer Me specialises in assisting customers with the search, selection, and planning of airport transfers anywhere in Europe. We offer a fixed rate pricing system and superior airport taxi booking system.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

45 reviews

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Rated 3 out of 5 stars

Collected too early for return trip

having seen the positive reviews I booked a car from Milan to Lake Garda. The pick up from the airport went ok, it was the return journey we were unhappy with. having had a great week in lake Garda I booked a 07.30 pick up for and 11.30 flight, however, I had a text the day before our pick up to say the car would be there at 06.45, when I said this was too early, I was told there would be traffic issues if we left any later than that. so the car collected us at 06.45 and dropped us at the airport 50 minutes later. Zero traffic problems and we then had to spend 4 hours in the airport. we think the early pick up was purely for the convenience of the driver, who probably had another pick up to do.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Milan Bergamo Airport to Varenna Lake Como

Thank you so much Silvio and Rauf. From start to finish the service was impeccable. Immediately upon booking Rauf contacted me and told me what to expect on our arrival at Milan Bergamo Airport. Silvio was our driver. He gave us clear and precise instructions on our arrival. He was professional, friendly and informative. His driving was excellent. We met up with my wife's sister who was over from Australia. We had a few days at Lake Como before making our way to to Milan for three days. When our time came to depart Silvio collected us from our hotel in Milan and drove back to Milan Bergamo Airport. The whole procedure was seamless. I would go as far as to say Silvio provided us with the best taxi service ever. SUPERB!

1 July 2025
Unprompted review
Rated 5 out of 5 stars

They helped me get to a wedding on time!

I relied on transfer me services after a series of flight delays left me unable to get to my destination in time. After a very simple booking process (providing your airport, flight details, and destination information) I received a text message confirming my booking and providing the name of the individual who would pick me up. As soon as I got to the airport exit, my driver, Nikolay was ready at the curb, took my bags, and got me to my destination in less than one hour! Because of transfer me, I was able to make a wedding that I otherwise would have been late to. 5 stars!!

21 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I researched several different companies online in order to find a reliable and affordable driver for a 2 hour transfer in Italy. We chose this company and it was excellent - car was clean, Silvio was on time and had perfect communication with us. We will use him again and have recommended this company to other family members. I am using him for my return trip from Brescia to Malpensa in 2 weeks.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Milan Malpensa to Menaggio

Very satisfied with Transferme
From the first email, the company seemed efficient, and reliable.
The pick-up went very smoothly, Silvio, a careful, corteous driver, was waiting at Milan MXP..
The drive was pleasant in a very comfortable car..
I have already passed on the good news about Transferme to other travellers. Thank you

19 May 2025
Unprompted review
Rated 5 out of 5 stars

5 star service…

Communication from platform and driver was perfect. Driver was there in good time, so when our plane landed earlier than expected we did not have to wait long at all. Very good experience!

6 May 2025
Unprompted review
Rated 5 out of 5 stars

I hired this service online on short…

I hired this service online on short notice. Didn’t really know what to expect. It was a round trip from Milan Linate to Cervino. Everything was excellent, my drivers contacted me way in advance. For my return trip I even asked if they could come earlier and they did. I will certainly use it again. Highly recommend. Thanks a lot Roman and Silvio.

2 May 2025
Unprompted review
Rated 3 out of 5 stars

Great company! 1 driver however ruined our experience!

We booked a return transfer from Milan Bergamo Airport to Sirmione and were very impressed with the company's service and communication, especially with how well they handled our last-minute itinerary changes. Our return driver, Silvio, was excellent — great communication and he made every effort to ensure we were comfortable throughout the journey.

However, we did have an issue with our transfer from the airport to Sirmione. First of all the driver was very hard to located at the airport, not standing at arrivals like normal transfers would be Anyway, we were told we would be dropped be 10 minutes walking from our hotel, which we were happy with as old town Sirmione is a walking area. However, on the day, there were entry restrictions into Sirmione, and our driver dropped us 44 minutes walking with our luggage from our hotel. He did not explain the situation about the access restrictions or offer any alternatives. When I showed him that Google Maps indicated a 44-minute walk, he simply said this was "Italian minutes," which we didn’t understand and found quite frustrating after a long journey.

When I rang the company, they explained the situation, which I appreciated. However, at the time of the transfer, we were given no advice or options. We would have had ample alternatives — such as taking a local taxi, a bus, or even diverting to Desenzano and getting the ferry — but none of these were suggested to us, and we did not know the area. Despite being left almost an hour away on foot with our luggage sore and tired, we still had to pay the full fare for an incomplete journey.

Overall, while the company itself was excellent in many ways, better communication and support on the day would have made a big difference to our experience.

21 April 2025
Unprompted review
Transfer Me logo

Reply from Transfer Me

Emily, еhank you very much for your detailed feedback.

We sincerely appreciate your kind words about our company, communication, and your positive experience with Silvio.

We are truly sorry for the inconvenience you faced during your arrival transfer. Situations like unexpected road closures in Sirmione can indeed be challenging, but we completely understand that this should have been communicated to you more clearly and that alternative solutions should have been offered on the spot.

Please rest assured that we take your feedback very seriously. We are already reviewing our procedures to ensure that in any similar situations in the future, our drivers are better prepared to inform and assist our passengers with clear guidance and alternative options.

We deeply regret that this impacted your overall experience with us. Thank you once again for sharing your experience — it helps us to improve and continue providing the best service possible. We hope to have the opportunity to serve you again and show you the true quality we strive for.

Rated 5 out of 5 stars

Amazing Service

Amazing Service. Quick response time. The car was fantastic. Absolutely clean and spotless. Will definitely recommend them. I booked their service within 24 hrs of my requirement and had no issues whatsoever. Really appreciate the service. And also a shoutout to Silvio. He was great.

16 April 2025
Unprompted review
Transfer Me logo

Reply from Transfer Me

Thank you so much, Vaibhav, for your wonderful feedback! We're thrilled to hear you had such a great experience with us and that everything went smoothly, even with the short notice. We'll be sure to pass along your kind words to Silvio — he’ll be very happy to hear them! We truly appreciate your recommendation and look forward to welcoming you again in the future.

Kind Regards,
Rauf Kurbanov | Booking Manager

Rated 5 out of 5 stars

I had a great experience with my driver Liubomir

I had a great experience with my transfer from Malpensa to Piacenza. The driver Liubomir, was professional, punctual, and very friendly. The car was clean and comfortable, and the ride was smooth the entire way. I really appreciated how safe and relaxed I felt throughout the trip. Highly recommend!

28 March 2025
Unprompted review
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Reply from Transfer Me

Thank you so much, Julia, for your fantastic feedback! We’re so glad to hear that your transfer went smoothly and that Liubomir made the experience even better. We'll be sure to pass along your kind words to him. We truly appreciate your recommendation and look forward to serving you again in the future!

Kind Regards,
Rauf Kurbanov | Booking Manager

Rated 5 out of 5 stars

Competitive price and excellent service

Return trip from Bergamo Airport to Varenna and back on a 4 night holiday.
Excellent and friendly service with great communication via WhatsApp at a very competitive price. Recommend 100%.

28 March 2025
Unprompted review
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Reply from Transfer Me

Thank you so much, Christine, for your wonderful review! We're delighted to hear that you had a great experience with our service and communication. It means a lot to us that you would recommend us, and we look forward to welcoming you again on your next trip!

Kind Regards,
Rauf Kurbanov | Booking Manager

Rated 5 out of 5 stars

Everything was perfect!!!the driver was…

Everything was perfect!!!the driver was very polite and willing to serve
Thank you very much for everything!!!I will use your services again!!!

22 March 2025
Unprompted review
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Reply from Transfer Me

Konstantinos, we are immensely grateful for your invaluable feedback! We look forward to serving you in the future! Have a nice vacation and pleasant travels!

Rated 5 out of 5 stars

Trip from Milan MXP to city center

Trip from Milan MXP to city center. There was excellent communication with John as to meeting place and time. The car was very comfortable. would certainly use this service again.

4 March 2025
Unprompted review
Transfer Me logo

Reply from Transfer Me

Stuart , thank you for taking the time to leave us your valuable feedback, we really appreciate it! We look forward to seeing you again! All the best!

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