Item was to replace a damaged product on our premises that had been previously bought three years ago from Trainspotters Ltd. Item came very quickly and was well and securely packaged. Will use agai... See more
Company replied
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Item was to replace a damaged product on our premises that had been previously bought three years ago from Trainspotters Ltd. Item came very quickly and was well and securely packaged. Will use agai... See more
Company replied
After years of service imagine our horror when we found we had broke a hook on an industrial style lampshade. What a delight to call and have such a warm response accompanied by a brilliant let’s see... See more
Company replied
We ordered 2 lights which we loved the look of from the website. One was a small globe and the other a cone shape. Both had a high quality ceramic base and both lights were glass. The cone light is... See more
Company replied
We are delighted with our pendant light, which has a vintage look and would work in different contexts. We are going to use in our living room but would be equally happy to use in our bedroom or elsew... See more
Company replied
Dealers in vintage and bespoke industrial lighting since 2005. Reusing the best from the past and building quality pendant and wall lighting to last for generations.
Trainspotters Ltd, Units 3 & 4 New Mills, Libbys Drive, GL5 1RN, STROUD, UK, United Kingdom
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Item was to replace a damaged product on our premises that had been previously bought three years ago from Trainspotters Ltd.
Item came very quickly and was well and securely packaged.
Will use again in future

Reply from Trainspotters Ltd
the company is excellent, the quality of the lamps is unique, the delivery was quick, and the customer service is extremely attentive.

Reply from Trainspotters Ltd

Reply from Trainspotters Ltd
Incredible selection of classic industrial lighting fixtures and an amazing support department!!!

Reply from Trainspotters Ltd
We had an issue with the height of our ceiling and the hanging bar for the light and Jesse did the most amazing job and cut down the hanging bar to fit. if I could give 100/10 I would.

Reply from Trainspotters Ltd

Reply from Trainspotters Ltd
Ensured I was buying the right product for overseas use even though this could have been easily ignored by another vendor. Very happy with my purchase!

Reply from Trainspotters Ltd
After years of service imagine our horror when we found we had broke a hook on an industrial style lampshade. What a delight to call and have such a warm response accompanied by a brilliant let’s see what we can do attitude. Incredibly rare. Poppy and the team went the extra mile to help us secure a replacement hook. Whilst a relatively small purchase we felt welcomed and valued. How often can you experience this nowadays?

Reply from Trainspotters Ltd
We ordered 2 lights which we loved the look of from the website. One was a small globe and the other a cone shape. Both had a high quality ceramic base and both lights were glass. The cone light is very nice indeed and looks great. However the small globe unfortunately has a seam across it where two halves of the sphere have been joined together. It does spoil the look of it and it wasn’t obvious from the website that this is how it would look. We were disappointed with that given that it was quite an expensive product. There is no seam on the cone, it is smooth all round.
Update- Thank you to Trainspotting for replying! I certainly agree that these are high quality items. We considered returning the small globe, but on balance decided we would prefer to keep it, the seam is not too noticeable when installed.

Reply from Trainspotters Ltd

Reply from Trainspotters Ltd

Reply from Trainspotters Ltd
We visited the showroom towards the end of September, where we received a very pleasant welcome.
Having spent some time with the owner, we ordered lighting for our new kitchen.
We subsequently placed a further order on a Sunday evening for some bedroom lights. Monday morning the order was acknowledged and the lights arrived on Tuesday.
Very efficient and professional service.

Reply from Trainspotters Ltd
Everything - 2nd visit and perfect transaction - beautiful lights, well packaged!

Reply from Trainspotters Ltd
Trainspotters worked with me to make sure I was available to receive the delivery of items at a date that worked for me. When I received the packages nothing was broken and everything was well packed. One light I ordered was the wrong version, but they quickly corrected it once I contacted them about it. The quality of the products were great as well.

Reply from Trainspotters Ltd
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