training.com.au Reviews 

4,184
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers mention that the digital platform is very simple to navigate, making it extremely easy to access and complete enquiries without wasting any time. People appreciate how straightforward, accessible, and quick the overall process is for finding relevant information on the site. Some reviewers were happy with the useful suggestions provided for their specific course expectations. Consumers also noted that the detailed information and patient guidance successfully answered unexpected questions during their search. Reviewers frequently highlight that filtering preferences and enrolling in programs is entirely seamless from start to finish.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting how the site is easy to navigate and... See more

Website

Clients share satisfaction on website, expressing that the platform is very easy to navigate and simple to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The site was easy to navigate, and the information was straight forward without wasting my time.

Rated 5 out of 5 stars

For someone who doesn’t have the greatest skill set on a computer the whole experience from scratch to finish I found seemless and easy. Thank you very much and I am looking forward to learning from y... See more


Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 661807709

  1. Education & Training

Information provided by various external sources

Training.com.au is Australia’s most comprehensive careers and education hub. We are a team with a passion for education. Our aim is to bring you the best education content possible.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(4,184)

116 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

childcare

i’ve wanted to get into my childcare course for a long time. i’ve applied many times and wasn’t able to attend the classes because they were “too full” or i was too late. but once i enquired about a course i was interested in the next day i was rung. it made me feel seen and wanted. the lady i spoke to was lovely and listened what i had to say and worked around all the responsibilities i have in my life. i’m now enrolled in the course of my dreams and it works for me. i was put on a plan to pay off my course as well which makes things easier because i am moving out of home.

24 January 2022
training.com.au logo

Reply from training.com.au

Thanks for your feedback, Amy!
All the best with your future studies!

Cheers,
training.com.au

Rated 2 out of 5 stars

I did enquire but they didn’t give me…

I did enquire but they didn’t give me good knowledge about course and no good response as well not happy with staff they called me. I want help to aged people in this Covid-19 because shortage of staff but they didn’t help me explain about course

23 January 2022
training.com.au logo

Reply from training.com.au

Hi Navdeep,

We're sorry to hear about your experience. If you'd like to discuss anything further, please email reviews@training.com.au

Cheers,
training.com.au

Rated 1 out of 5 stars

Made a general enquiry for a guide and then got harassed

Made a general enquiry for a guide for a course listed on the jobsandskills.gov.au as subsidised for consession holders got told they done provide that service when I advised I can’t afford their provider and will find someone who is offering the Subsidy and won’t be using their services I have since received 10+ calls and several emails harassing me to register

21 January 2022
training.com.au logo

Reply from training.com.au

Hi,

We're sorry to hear about your experience. If you'd like to discuss anything further, please email reviews@training.com.au

Cheers,
training.com.au

Rated 1 out of 5 stars

Beware what you wish for

Beware what you wish for. My Asian daughter in law had a mental health problem early 2021 and while still under treatment signed up for a Real Estate Course costing over $2000. She is unemployed and ill and has defaulted, the debt was outsourced to ARMA who regularly harass her. She has paid heaps of money and hasn't done the course

19 January 2022
Unprompted review
training.com.au logo

Reply from training.com.au

Hi Marie,

Thank you for taking the time to leave a review and we’re sorry to hear about your experience.

I recommend submitting a formal complaint against the education provider via the ACCC (https://www.accc.gov.au/consumers/complaints-problems) for further assistance with this.

If you'd like to discuss anything further, please email reviews@training.com.au.

Cheers,
training.com.au

Rated 4 out of 5 stars

Despite that

Despite that, I am not a student, I can say that the people in open college is very☺ important by doing the job with us as future students.
I like the way the customer service representative helps us to feel motivated studying with Open College Certificate IV in Disability.

17 January 2022
training.com.au logo

Reply from training.com.au

Thanks for reviewing us, Maya!
Cheers,
training.com.au

Rated 1 out of 5 stars

Too many emails

16 January 2022
training.com.au logo

Reply from training.com.au

Thanks for taking the time to leave a review!
We'll certainly take your feedback on board.

Cheers,
training.com.au

Rated 5 out of 5 stars

I made an inquiry into an AIN course

I made an inquiry into an AIN course. I unfortunately had already been working on an application from Tafe and that was the one that I was perusing, I was called by one of your representatives and found him very helpful.
Thanks, Diana

13 January 2022
training.com.au logo

Reply from training.com.au

Thanks for reviewing us, Diana!
Cheers,
training.com.au

Rated 2 out of 5 stars

I enquired about a course 6 days ago…

I enquired about a course 6 days ago and still haven't heard anything back about it. I guess I'll be going through a different provider for the same course.

10 January 2022
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Reply from training.com.au

Hi Morgan,

Thanks for taking the time to leave a review and we’re sorry to hear about your experience.
We’ll let the course provider know to contact you as soon as possible.

Cheers,
training.com.au

Rated 5 out of 5 stars

Course enquiries

The person who returned my queries was very professional and answered all my queries very clearly. He is most friendly as well.

10 January 2022
training.com.au logo

Reply from training.com.au

Thanks for your feedback, Kum!
All the best with your future studies!

Cheers,
training.com.au

Rated 1 out of 5 stars

Good evening

Good evening,

I just wanted to follow up with you as per below attached email?

I have not received any contact yet and would like to start ASAP.

I hope to hear from you soon.

Kind regards

Gisela

9 January 2022
training.com.au logo

Reply from training.com.au

Hi Gisela,

Thanks for taking the time to leave a review and we’re sorry to hear about your experience.

We’ll let the course provider know to contact you as soon as possible.

Cheers,
training.com.au

Rated 1 out of 5 stars

Sales vs information

Sales vs information. Qualifying vs communication. I don't want more sales channels bs. I need info to decide upon.

4 January 2022
training.com.au logo

Reply from training.com.au

Hi Peter,

We're sorry to hear about your experience. If you'd like to discuss anything further, please email reviews@training.com.au.

Cheers,
training.com.au

Rated 5 out of 5 stars

Training

Done the training very much appreciated because very helpful on my recent job as a cleaner, learned much.

28 December 2021
training.com.au logo

Reply from training.com.au

Thanks for reviewing us, Ma!
Cheers,
training.com.au

Rated 1 out of 5 stars

The website is misleading in that is…

The website is misleading in that is identifies courses to be subsidised through particular RTOs however, after spending hours contacting the RTOs none of the courses were subsidised wasting so much heartache and valuable time. Very disappointing

26 December 2021
training.com.au logo

Reply from training.com.au

Hi,
We're sorry to hear about your experience. If you'd like to discuss anything further, please email reviews@training.com.au.
Cheers,
training.com.au

Rated 1 out of 5 stars

I got a generated email and no follow…

I got a generated email and no follow up . What’s to review ? Lol

22 December 2021
training.com.au logo

Reply from training.com.au

Hi,
We're sorry to hear about your experience. If you'd like to discuss anything further, please email reviews@training.com.au.
Cheers,
training.com.au

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