training.com.au Reviews 

4,184
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers mention that the digital platform is very simple to navigate, making it extremely easy to access and complete enquiries without wasting any time. People appreciate how straightforward, accessible, and quick the overall process is for finding relevant information on the site. Some reviewers were happy with the useful suggestions provided for their specific course expectations. Consumers also noted that the detailed information and patient guidance successfully answered unexpected questions during their search. Reviewers frequently highlight that filtering preferences and enrolling in programs is entirely seamless from start to finish.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting how the site is easy to navigate and... See more

Website

Clients share satisfaction on website, expressing that the platform is very easy to navigate and simple to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The site was easy to navigate, and the information was straight forward without wasting my time.

Rated 5 out of 5 stars

For someone who doesn’t have the greatest skill set on a computer the whole experience from scratch to finish I found seemless and easy. Thank you very much and I am looking forward to learning from y... See more


Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 661807709

  1. Education & Training

Information provided by various external sources

Training.com.au is Australia’s most comprehensive careers and education hub. We are a team with a passion for education. Our aim is to bring you the best education content possible.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(4,184)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Clicked to get a course guide

Clicked to get a course guide. They want all of your information for it. I eventually gave in. However I was reluctant to give my mobile number. I don't want them calling. So I get an email and... NO COURSE GUIDE. they just want to get you on the hook like a cheap sales tactic.

3 October 2023
Unprompted review
Rated 5 out of 5 stars

Extremely efficient and easy to use

Very efficient and easy to both use and understand. Applied for a course on a Monday, got a call on Friday, and got enrolled into the course on that same phone call. Would happily use it again if I decide to do another course of study.

12 March 2023
Unprompted review
Rated 4 out of 5 stars

I got informations and emails quickly…

I got informations and emails quickly on my queries about the courses. The course guide is clear, the person who I spoke to was very helpful and polite. When I needed some more information of the different courses, and I booked phone call, but I have not got any call at the time I booked. After all that, I think email is the better way to communicate with this train company. I am considering to enrol a course after I work out the payment method, hopefully I am eligible for the government subsidy.

13 February 2023
Unprompted review
Rated 4 out of 5 stars

I spoke with one of your people and he…

I spoke with one of your people and he asked me more questions whichI answer, then he informed me the price of the course which was out of my reach at this time

29 March 2022
training.com.au logo

Reply from training.com.au

Thanks for reviewing us, Robert!
Cheers,
training.com.au

Rated 5 out of 5 stars

Easy to use

Easy to use. All the information I required was there. Did receive call backs the next day.

27 March 2022
training.com.au logo

Reply from training.com.au

Thanks for reviewing us, Ella!
Cheers,
training.com.au

Rated 5 out of 5 stars

Response is immediate

Response is immediate, reps are friendly and helpful and follow up when they say they will. Great experience thank you!

22 March 2022
training.com.au logo

Reply from training.com.au

Thanks for your feedback, Sharon!
All the best with your future studies!
Cheers,
tafecourses.com.au

Rated 5 out of 5 stars

It was a great opportunity to have a…

It was a great opportunity to have a chat and discuss positive pathways and given brilliant advice and feedback on the journey that will cater for my needs and future goals.
Thank you.

20 March 2022
training.com.au logo

Reply from training.com.au

Thanks for reviewing us, James!
Cheers,
training.com.au

Rated 4 out of 5 stars

I had quick response with all the…

I had quick response with all the information I needed
I did have too many emails and missed calls as follow up and would prefer to take the next step first once I have reviewed the courses and made a decision
I also asked Hammond how I go about applying for Vet government funding but did not get a reply
I would like to sign up for a course in the next week once I do have confirmation about the financial support
Thank you

18 March 2022
training.com.au logo

Reply from training.com.au

Thanks for your feedback!
Cheers,
training.com.au

Rated 5 out of 5 stars

Review

Easy website to use and there is a large variety of courses to look at for your needs.

17 March 2022
training.com.au logo

Reply from training.com.au

Thanks for your feedback, Renee – it’s much appreciated!
Cheers,
training.com.au

Rated 3 out of 5 stars

Phone call was informative and caller…

Phone call was informative and caller was friendly. But felt pushed into making a decision on the spot. I also did reply to messages left for me on the Tuesday, letting them know, I was in a first aid course and would ring back on on the Friday. I had persistent calls, twice daily, ignoring my request. Am not overly happy with that!
Still deciding on this basis if I will go ahead with this company. As they clearly don't listen to there prospective students

11 March 2022
training.com.au logo

Reply from training.com.au

Thanks for taking the time to leave a review!

We'll certainly take your feedback on board.
Cheers,
training.com.au

Rated 1 out of 5 stars

Not good

I have been waiting for over a week and a half to get information on the course and I have sent through my interest a few times. Is too slow. I'm concerned now what it's going to be like once, if I purchase

5 March 2022
training.com.au logo

Reply from training.com.au

Hi Olivia,

We are sorry to hear that you have had a negative experience using our services.

If you would like to follow up on your concerns, please contact us via the link below and share the details of your initial course enquiry including the course and provider name.

https://www.training.com.au/contact/

Warm regards,
Customer Service

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