Excellent service! The shoes were what I wanted... They are awesome! Light and comfortable.
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Everything worked fine. I regularly order sportsgear by trailrunshop and there has never ever been a reason to complain about the service.
Excellent Customer service, when there was an issue with payment they responded promptly and went above and beyond to make sure that my address was correct! A truly excellent experience, I will defnit... See more
The prices were the cheapest I could find for the products I ordered. On the other hand, I had issues with the delivery. It was sent by mistake to the wrong address. Also, they didn't respond to any... See more
Company details
Contact info
Kerverijplein 32, 5554 CX, Valkenswaard, Netherlands
- +31 40 207 0032
- info@scarabee-sports.nl
- trailrunshop.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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WHAT A FANTASTIC SURPRISE !
Never heard of this shop till Christmas time: I was desperate to find a pair of Compressport's joggers. This item was out of stock everywhere else but Trailrunshop. I got in touch with customer service: I did get a prompt reply. I placed the order and in no time I did receive my item. I was so so pleasantly surprised, now I know where to find excellent quality items for trail running at a very affordable price! Overal judgment: 10/10!
When I asked for help
When I asked for help, I received a quick and qualified response.
I order from Colorado!!
I order from Colorado in the United States because you have such a great inventory and the prices are often lower than in America.
Salomon is the brand I use for my main sport of ultra running and the Trail Run shop has everything I need!
Top service!
Reliable, good quality, fast delivery.
Great advice, really takes time for you. Good prijs with discounts. Reliable. Fast delivery. One thing he could improve is the opening time of the shop. Its only open on on Thursday, Friday and Saturday. I can live with that. So in general: great internet company.
Never received a tracking number for my…
Never received a tracking number for my order. Once payment was processed, the company stop replying to my emails. Feels like I have been ripped off 135 euros...
Super service
Trustworthy order details and fast…
Trustworthy order details and fast delivery.
Super efficient!
I ordered before 4pm and it arrived exactly day after. Not only did it arrive timely, you were prompt in replying to my query as i was worried not getting it on time for KingofSpain race that weekend. So thanks a lot guys. keep up the good work!
Excellent service
Arc'teryx Delta LT Jacket
Everthing OK. Fast free shipping.
Unfortunately, Arc'teryx has large sizes, and size M is too big for me.
Fast and reliable
Phasic Sun came new, fast, in solid package. Good first time experience. Thumps up.
Salomon Custom pouch
Great item, super fast delivery, to Croatia in 6 days (3 working days)
Excellent online shop !!
That's really good shop!
Fast shipping. Product as should be. Recommended!
Only the best
Only the best for the product for the price and for the shipping to!!
Thank you guys!!
Excellent products delivered in just a…
Excellent products delivered in just a few days. One of the best e-shops to buy your favorite trail-running equipment !!
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