Easy to book tickets online but it wasn't clear if booking at a certain time meant that one could take another ferry that day or if one could only take it at the time booked. Anyway, easy to book at t... See more
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Easy booking process, fast response - and in case of trouble you can call and talk to a real and helpful human.
Company replied
Didn’t get the ticket over email. Had to run to ticket office with 10 mins to spare for departure, and get paper tickets. It’s been a week still haven’t received the tickets over email. Boat ride was... See more
Company replied
The booking was simple and easy. I had no problem getting the tickets we needed.
Company replied
Company details
About Traghetti-Giglio.it
Written by the company
TraghettiPer-Giglio.it è il portale di comparazione e prenotazioni traghetti Giglio che fa parte del network di siti TraghettiPer di Penta srl; una importante realtà nazionale con licenza di Tour Operator con sede a Portoferraio.
Prova il nostro comparatore Traghetti !
Confronta i Prezzi
- www.traghettiper.it
- www.traghettiper-elba.it
- www.traghettiper-corsica.it
- www.traghettiper-sicilia.it
- www.traghettiper-sardegna.it
- www.traghettiper-tremiti.it
- www.traghettiper-ponza-ventotene.it
- www.traghettiper-isole-golfo-napoli.it
Assistenza
7 giorni su 7 dalle 9.00 alle 20.00Il Comparatore di Traghetti
Written by the company
- Velocità, Semplicità, Trasparenza
- Da oltre 15 anni ti aiutiamo a prenotare il viaggio in traghetto al prezzo più conveniente confrontando le tariffe di tutte le compagnie di navigazione, offrendoti la completa comparazione dei traghetti da e per la l'isola del Giglio, con tutti i prezzi delle compagnie sempre aggiornati. Vedi gli altri siti del nostro network elencati qui sotto per le destinazioni delle isole italiane e del Mediterraneo.
Contact info
Piazza Marinai d'Italia, 12, Portoferraio, Italy
- 0565960130
- booking@traghettiper.it
- traghetti-giglio.it
CONFRONTA. PRENOTA. PARTI
4.6
Excellent
1K reviews
Asks customers to review
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Everything was perfect!
29 July 2026
Reply from Traghetti-Giglio.it
Dear Michael,
thank you for your review! We're delighted to hear that everything was perfect. We appreciate your trust and hope to assist you again on your next trip.
Staff TraghettiPer.it
thorough and easy to use/
20 July 2026
Reply from Traghetti-Giglio.it
Dear Annie,
thank you for your kind words. We're pleased that you found our website thorough and easy to use.
Staff TraghettiPer.it
Reply from Traghetti-Giglio.it
Dear Roman,
we understand your point of view regarding the booking fee. However, all costs are clearly displayed before the purchase is completed, so customers can review the total amount before confirming the booking. Our booking fees are generally lower than those charged by many comparable ferry booking websites, and they help us provide attentive customer support 7 days a week, from 9:00 AM to 8:00 PM, before and after the booking. We appreciate your comment and thank you for taking the time to share it.
Staff TraghettiPer.it
Quick and clear booking procedure
12 July 2026
Reply from Traghetti-Giglio.it
Dear Uladzimir,
thank you for your feedback. We're pleased to know that you found the booking process quick and clear.
We wish you a pleasant journey!
Staff TraghettiPer.it
Easy booking process
Easy booking process, fast response - and in case of trouble you can call and talk to a real and helpful human.
12 July 2026
Reply from Traghetti-Giglio.it
Dear Karin,
thank you for your kind words. It's great to know that you found the booking process easy and that our support team was there when you needed assistance. Being able to speak with a real person and get prompt help is something we truly care about.
We appreciate your feedback and wish you a wonderful trip.
Staff TraghettiPer.it
The booking was simple and easy
The booking was simple and easy. I had no problem getting the tickets we needed.
26 April 2026
Reply from Traghetti-Giglio.it
Dear Elisabeth,
it is very pleasing to know that the booking process was smooth and that you obtained the tickets you needed without any issues.
Kind regards
TraghettiPer.it
Reply from Traghetti-Giglio.it
grazie 🙏
I loved my journeys to and from Giglio!
4 August 2025
Poor Customer service
I purchased a one way ferry ticket from Santa Stephano to Giglio on this online service for July 17 for almost 18 euros.
My flight from the US was cancelled so I arrived a day later only to find out my ticket would not be honored at the ticket office there, and I needed to buy a new ticket. The agent there gave me a number to call to see if anything could be done - I tried the website instead since I don't speak Italian.
I was told that I was unable to get a refund, or, even worse, not even a voucher for another ferry ride.
The email exchange consisted of them telling me over and over I missed the ferry. I know I missed the ferry! Any good business would have honored the ticket with either a refund or a voucher for another ferry ride.
Buy your ticket in person - don't use these online services!
And guess what - airlines ARE understanding when this happens and works with the customer to rebook or use the ticket for future travel!
16 July 2025
Reply from Traghetti-Giglio.it
Dear Nancy,
We understand your disappointment, but the rules you refer to are not set by TraghettiPer, nor by the website on which you made your booking. These rules are set by the shipping company from which you purchased your ticket, regardless of where you purchased it. We have no choice but to comply with them.
The ticket was for a specific date/time, and since you did not show up, you lost the right to use it. It would have been sufficient to request a change before the date/time of travel.
Ferries operate like airlines and most tourist services: in the event of a “no show,” no refunds are provided.
We are sorry for the problem you have encountered, but TraghettiPer acts as an intermediary and cannot bear the cost of a refund in your favor unless it is recognized by the shipping company.
Best regards.
TraghettiPer
Easy to book tickets online or at the port.
Easy to book tickets online but it wasn't clear if booking at a certain time meant that one could take another ferry that day or if one could only take it at the time booked. Anyway, easy to book at the port of Santo Stefano too. The boat itself is basic but comfortable enough, especially if you are able to sit in the air-conditioned room on the ground floor!
13 June 2025
The cost on top of the ticket for…
The cost on top of the ticket for reservation is outragious
5 April 2025
Reply from Traghetti-Giglio.it
Thank you for sharing your opinion. Regarding the additional booking fee, this contribution helps us to maintain our comparison service and guarantee customer support. Prices are always displayed before purchase.
TraghettiPer.it
Easy quick online booking
17 September 2024
Rapidita' e comodita'
10 July 2024
Email ticket still not received. Boat ride nice
Didn’t get the ticket over email. Had to run to ticket office with 10 mins to spare for departure, and get paper tickets. It’s been a week still haven’t received the tickets over email. Boat ride was fine.
22 June 2024
Reply from Traghetti-Giglio.it
Dear Ash,
thank you for your review and we are sorry for the problem you experienced. However, the tickets were sent to you on 2024-06-22 at 08:10:06 (10 minutes after you made the reservation) to the email address you entered during the reservation process. We can only assume that it ended up in your junk mail by mistake, over which we can have no control.
Sincerely
Booking was successful, but a 14 EUR booking fee was added without previous announcement.
Booking was successful, but a 14 EUR booking fee was added without previous announcement.
25 May 2024
Reply from Traghetti-Giglio.it
Dear Customer,
we are sorry for this review of yours but even more so that you did not see that in the “booking summary”, which is present in both step 2 and step 3 of the booking process, you did not see the 14.00 euro fee
It was very easy to Book the Ferry 👍
23 May 2024
The website didn't work when I tried to…
The website didn't work when I tried to use it in English. So I had to make reservations in Italian and use a translator. That was a bit awkward and slow.
11 May 2024
Fast and clear.
14 May 2024
Unprompted review
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