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Review summary

Created with AI, based on recent reviews

Looking at 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, promptness, and positive attitude in resolving issues and answering questions. Many people appreciate the personalized and understanding approach, noting that the support team is quick, knowledgeable, and genuinely committed to helping traders succeed. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including swift account verification and clear communication. Reviewers are particularly impressed with the quick response times, with many reporting issues resolved within minutes or hours, and a smooth payout process that is often received without delays. However, some customers also noted issues with server stability, which led to a loss of desire to trade, and concerns about unclear rules and rejected payouts that didn't align with trading activity. A few other people also felt that there were delays in receiving live accounts after passing challenges and that customer service responses were sometimes unclear or slow via email.

What people talk about most

Customer service

People report positive experiences with customer service, with many reviewers highlighting the support team's... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising the support team for being helpful,... See more

Payment

Customers consistently note positive experiences with payment, with many reporting smooth and fast payout... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting quick and fast customer... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The server is different. I was looking for an alternative to a personal forex account. The chart is different especially with stop losses :) The server also closed my stop loss 90 pips lower. I have... See more

Company replied

Rated 4 out of 5 stars

Bradley, answered promptly my questions about the requirements in different challenge accounts. So I could make the right choice for my trading style, as a swing trader

Rated 5 out of 5 stars

After completing my challenge I got a question about clarification regarding some violations I had. After reading carefully what they meant, I replied with my explenation. I was suprised to hear that... See more

Company replied

Rated 5 out of 5 stars

I am finally funded ever since I joined in April 2025. Despite failing multiple times in evaluation, I am grateful that support team always there for me. I will forever remember few name who... See more


Company details

  1. Alternative Financial Service

Written by the company

TradingFunds is a prop firm run by traders, for traders. We offer instant funding, a one-step, and a two-step evaluation program, giving you flexible ways to access capital and grow based on your own trading style. Our rules are designed to give you freedom — trade during news, hold over the weekend, and no mandatory stop loss. We focus on what really matters: performance. With fast scaling and trader-first conditions, our mission is to support serious traders without unnecessary limitations.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

449 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Had a struggle with create prop…

Had a struggle with create prop challenge account. Connected with James & everything changed to where I was supposed to be. Thru chat we went thru the process again, provided a few screen shots & shared. I o do it twice because my 1st attempt was incorrect, we made a switch used the correct entry and I was starting a new path in life! Thank you for the swift assistance!!

5 October 2025
Unprompted review
Rated 5 out of 5 stars

beautiful enough to win back...

Due to my own mistakes, I had previously violated my account. I opened accounts with several different companies and experimented with them. In fact, the convenience they offered and the attention they showed actually won me over. I think I'll continue with this company from now on, whether I'm successful or not.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

I promised them to leave my review when…

I promised them to leave my review when I receive my payout. After all this is the most important thing of trading.... Getting Paid! AND I CAN TELL YOU, THIS FIRM DOES INDEEED PAYYY. IM SO SO HAPPY

18 September 2025
Unprompted review
Rated 5 out of 5 stars

My second funded account

Guys , i want write another experience of mine with this company, I bought my second challenge and passed the 2 steps of them ! So unfortunately i have a couple of martingle issues, i send them my explanation and they accept me ! Thank you tradingfunds amd thank you for support team

28 September 2025
Unprompted review
Rated 5 out of 5 stars

Great support from Rachel today.

Great support from Rachel today.. I have lost my phone where I had set up my 2FA. She resetted my 2FA within litteraly 15mins. I requested then my payout and on top of that I got it approved! This was all because she wanted to make sure that I had the best experience with a firm so far. So I highly recommend them!

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Сhallenge evaluation review

I would like to share my experience of completing the challenge. I took part in the 100k challenge. The price was quite reasonable, so I decided to give it a try. The dashboard is clear and easy to use, and the support team responds very quickly and provides very clear answers.

Importantly, during my participation, I had questions about strategy and lot size. For those who want to try their skills, I recommend reviewing the rule about the Martingale strategy, which is prohibited (most traders don't spend much time familiarizing themselves with this material). I found myself in this situation, but after clarifying the matter with support, I was able to resolve the issue.

Overall, I am very satisfied, I passed the challenge, and I hope that everything will be fine with the payments as well.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service by James

I was being helped by James several times. Via email usually takes a while until you’ll receive a reply, but the instant messaging works great! Today I passed my challenge and asked how long it would take to get my funded account. James told me they’ll had to review my account and it usually takes 24 hours. I also had some questions about the scaling and James was able to clarify it to me. I think I only passed my 12th challenge, but I finally made it. Don’t give up people.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

This firm really listens to us

This firm really listens to us. I started a ticket in their discord group about spreads. I found the spread better with other firms. The next week they contacted me thanking me for the feedback and they recently updated to a new broker. We are all happy now. They really listen to their traders in their discord

11 September 2025
Unprompted review
Rated 4 out of 5 stars

Swift response

Swift response from their customer service team. I have questions I needed answered, which were swiftly addressed by James

11 September 2025
Unprompted review
Rated 2 out of 5 stars

Started well but they showed the true colors

These guys started well and then when I started making profits everything went south. "Soft breaches," trades closing before the TP, the responses of the customer service were not clrear about this. Anyways, it was a waste of time and money. I was advised not to use this firm but i wanted to give the chance. Lesson learned. Stick the the good ones. Giving 2 starts because of the dashboard and the customer service, but everything else was a disaster.

7 September 2025
Unprompted review
TradingFunds  logo

Reply from TradingFunds

Dear Leonardo,

We’re sorry to hear about your frustration. Unfortunately, this is a common pitfall for many traders: it can feel like the system is against you when in reality it’s simply the market moving differently than expected. Trading always involves risk, and results can vary.

All traders have the same rules and conditions, and we don’t interfere with outcomes. We encourage every trader to review their strategy carefully and manage risk accordingly.

We wish you success in your future trading.

Kind regards,
TradingFunds support

Rated 5 out of 5 stars

Honestly I thought they just want…

Honestly I thought they just want people to fail, but after my review they showed me exactly why my trades were flagged. Even if I didn’t like the answer, they were honest and explained it well. That gave me trust.

21 August 2025
Unprompted review

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