TradeZella Reviews 932

Amazing customer service, amazing platform

Great Customer service, they are super helpful + kind, Kevin my support agent was amazing. Not related to Kevin but when I requested a broker auto-sync, it took some convincing but they got it done, platform is great. Just need to work on some lags/glitches on the platform and I wish they'd add more features for the pricing, but they are in the process of adding AI for reports which is great! I am currently paying for the highest tier and really only complain is the limited features, other than that I would 100% recommend!

i love the software for journaling and tracking trades!!
I can set up my own parameters for journaling pre market and during the day. I have only had great experiences with them and whenever I have an issue they have the friendliest staff to help me through my issues. All of my trades sync up perfectly and I can even upload trades i take with platforms they aren't compatible with yet. the last time I had a minor issue regarding my discount code not working, Kevin was there and more than willing to help. Kevin was freindly and easy to work with and I look forward to asking for help again if needed. all around a great experience, thanks again Kevin

This has to be the best Trade Journaling platform. All trades sync seamlessly, screenshots automatically populate showing your Entry / Exit of the chart. The ability to notate each trade is very easy - I am still learning their system. If you have any questions, customer support is super fast to get you the answers you are looking for. Highly Recommend.

Really Great Services and Support, Been using TradeZella for some time now, Really no better Backtesting software than This.

I was having difficulty with a certain situation and they were able to resolve it even though it was outside of their scope of work and guidelines..

Loving Tradezella and their service is remarkable

Here’s a polished, upbeat 3‑sentence review you can use:

Kevin at Tradezella was incredibly helpful this evening and made renewing my subscription stress‑free. He went above and beyond to make sure everything was resolved smoothly and to my satisfaction. I really appreciate his support and great customer service.

Every question that I had was resolved thanks to their great customer support.
I definitely recommend it!

I had my Trade Zella subscription renewed on accident. Reached out to support and they gave me a full refund. I left Trade Zella because I was not using it to its fullest capabilities. But, if I was to recommend a journaling service Trade Zella would always be #1 on my list because of their top tier service.

If my current journal software does not perform as well, Trade Zella will be the software I return too.

I have just started trading for 1 year, after a few massive losses, I decided that I need to invest in a good journalling website that provides a lot of tools that is easy to use to help identify my weaknesses and to avoid big losses again!, previously I used a free one called stonk but it didn’t measure any data or do anything for me to be honest. After using Tradezella for the past month, it has really helped make everything “click” for me and trading is making more sense now. I manage a few funded accounts and propfirm challenges, and I really enjoy the replay feature, backtesting feature and that you can track your playbooks and track what days and times is best for you etc. It has really opened my eyes and helped me to avoid certain times/days to trade in.

Secondly, I really am learning and improving from their YouTube channel walk through and videos too like the “your data doesn’t lie - how to use tradezella to fix your trading. The pre-meditation and post most meditation videos etc.

Overall Tradezella is HIGHLY RECOMMENDED the value I have got from them is unreal. I am glad I signed up for 1 whole year, one of the best investments I have made. I don’t see myself using a different company for the foreseeable future for journaling.

Great platform and excellent customer service experience

I don't typically care for AI help but this has been a pretty great experience with the help desk. Conversation started with the AI help but when I could not get my question answered it sent me to live help and they were able to give me the answers I was looking for. To be fair to the AI bot, I was asking the wrong question 😬 So far in am loving the whole experience, I think I am addicted😎 Happy Trading!!!

Amazing speed of work and I loved this experience. Thanks a lot!!!

Awesome platform, but love the customer service as well

I switched my broker to IB and did everything that was provided online from multiple sites and still it did not automatically import my trades. I also tried to manually do the upload options and still was not able to get it working. Long story short. Kathleen from TradeZella was so kind and nice to assist with this frustrating issue and in a day or so everything is working. Highly recommended and support is AWESOME, much thanks TradeZella.