iv been using their service for good few months now and its nothing short of brilliant. Its hassle free, great UI, great customer service (they ping you back by name, which is sweet) Most important... See more
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Traders Connect is the leading Trade Copier on the market. Built on the latest cloud technology, our platform is designed for speed and scale, allowing us to grow, all while maintaining near instant execution speeds. We're constantly adding new features, and we welcome all users to provide feedback via Live Chat or our Feature Request option. We are here for you, the user, we're building our platform to serve you and your trading. On average our platform executes trades in under 40ms , this includes broker communication, something unheard of in this industry. Being built on the latest cloud technology makes us fast, reliable, and ready to handle any load. Our team can easily scale our platform to meet demand. If you ever need support, our team are available day and night via live chat or Telegram, open from 07:00 to 22:00 (GMT) we are always happy to help. Head on over and give us a try, we're sure you'll be pleased!
Contact info
Suite 10 Beaufort Court, Admirals Way, E14 9XL, London, United Kingdom
- hello@tradersconnect.com
- tradersconnect.com
Replied to 85% of negative reviews
Typically replies within 1 week
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Dear Trader Connect Team,
Dear Trader Connect Team,
I would like to extend my sincere appreciation for the outstanding service and support I received, especially from Jesie. Her professionalism, patience, and clear explanations were truly exceptional.
Jesie took the time to guide me through the system in a way that was both informative and easy to understand. She showed a high level of expertise and made sure I felt confident and well-informed throughout the process. It's rare to encounter such dedication and customer care.
Thank you again for the excellent service. I’m looking forward to continuing to work with Trader Connect and would gladly recommend your services to others.
Your thorough explanation of the system helped me gain a clear understanding of how everything works, and I felt well-supported at every step. It’s rare to come across a team that not only knows their product inside out but also takes the time to ensure the client feels confident and informed.
Thank you once again for your excellent service. I look forward to continuing to work with you and would gladly recommend Trader Connect to others.
Griff helped me and was so helpful
Griff helped me and was so helpful, I'm not new to trading but new to cloud based copiers, the interface is extremely neat and tidy and is very well designed!
Griff was quick to reply and there wasn't no annoying bot trying to troubleshoot your query, straight to a person which really does make a massive difference, thanks to Griff and Tradersconnect for streamlining the whole process for the customer!
I have been using it for a while
I have been using it for a while, I am satisfied, Griff was very helpful in every way
Everything works perfectly also with…
Everything works perfectly also with support help.
I can only recommend.
awesome help
awesome help, fast replies, best trade copier been using them for over a year very satisfied, also received amazing help from Griff!
How could I live without traders…
How could I live without traders connect until now? I feel I am a professional without limits with this simple but effective tool in my arsenal. Keep the good work
TradersConnect is a game-changer!
TradersConnect has completely changed the way I manage my trading accounts. The platform is incredibly reliable — trades are copied almost instantly, and the setup was straightforward even for someone like me who isn’t very technical.
Their support team is also outstanding, always quick to help and genuinely knowledgeable. You can tell they actually care about their users.
Since switching to TradersConnect, everything feels much more organized and stress-free. I honestly couldn’t imagine managing my accounts without it now.
Highly recommend it to any serious trader looking for a professional solution!
Telegram Support That Stands Out
Although I haven’t yet subscribed to Traders Connect, I always test their support first, and I’ve only interacted with them via Telegram. Whenever I had a question, they replied within seconds, providing clear, professional guidance. That responsiveness and dedication have given me the confidence to plan migrating my demo accounts—and eventually my live accounts—to their platform. If their Telegram support is already this outstanding, I’m certain the rest of their service will exceed expectations.
Best Trade Copier!
I've been using Traders Connect for about 6 weeks now and I gotta say, it's the best trade copier I've tried so far!
My trades are executed perfectly and really fast. The tech support is fantastic. They work really hard to improve their system, they constantly bring new features.
I would recommend them to anyone!
These guys are the real deal!
These guys are the real deal!! The product is simple to use and super efficient, slick dashboard and copies across multiple platforms nicely.
Ben & Griff are absolute legends on the helpdesk and always get to the bottom of any issues that pop up with regards to mapping pairs across multiple props and brokers.
5* from me!!
I've tried a few other copying services but this is the best
amazing no issues!!!
amazing! product works perfect and support staff is super prompt.
I did end up not needing the service for some time so whatever time remaining i got it back as credit so that was also great!
5 Star Company, Wouldn't hesitate recommending
I've been using Traders Connect for a while now and wanted to share some quick feedback. The platform itself is straightforward and user-friendly, but what really stands out is the quality of their support team.
Any time I’ve had a question or needed help, they’ve been quick to respond, professional, and genuinely keen to sort things out. It’s clear they care about their users and take feedback seriously.
In a space where customer service is often hit or miss, Traders Connect have definitely earned a 5-star rating from me. Great service, clear communication, and a team that stands behind their product—highly recommended.
Was best support and systems were stable until MT issue
Sep 8 2025,
I got my half refund from them, still asking why I got only half. And I would like to change my review to 2 stars because the supports are helpful actually, but not the Billing team.
Sep 1 2025,
I was told to wait and will be contacted by them on last Friday, but didn't, an other disappointed again.
Will keep this review until they refund me.
-----
Aug 25 2025
Please check, I got many email record too, it’s impossible that you can’t search my account.
Will also change back to normal review after the refund issue is done.
Thank you.
The billing team contacted me after 4…
The billing team contacted me after 4 weeks the mt terminate issue. After replying their message and nothing happened again!
And finally told me crypto are not refundable abs charges me both my profiles in tradersconnect on 17th July , what’s wrong with your company?
Totally amount 446.8 + 809.26 in my profiles!
Also the invoice were deleted by tradersconnect!
Ultra-responsive customer service.
Ultra-responsive customer service.
During business hours, a response only takes a few minutes.
Fast, stable copier: I recommend it.
super fast response support by the tech…
super fast response support by the tech team to help identify the problem and resolve it asap
Best support I’ve ever experienced – flawless performance for over a year!
TradersConnect has hands down the best support I’ve ever come across. I had an issue copying trades to one specific prop firm, and within 5 minutes they reprogrammed the system so that the symbols were correctly recognized. Since then, everything works perfectly, and I can now copy my trades to all 5 of my other prop accounts without any issues.
The platform itself runs smoothly and reliably – I’ve never experienced any major problems or downtime. I’ve been using TradersConnect for over a year now, and I’m honestly extremely impressed. Highly recommended for anyone managing multiple prop firm accounts!
The best copying service on the…
The best copying service on the internet. Great customer service, fair pricing.
First Class
Having been using Traders Connect for a fair while, absolutely 100% satisfied, really easy to get around and executions over multiple accounts are always spot on. Also just took 2 accounts of my subscription for later in the month, and received an account credit for the time this month unused, did not expect that. First Class Thank You
easy to set up the master and slaves
easy to set up the master and slaves. great service
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