Traderscale Reviews 924

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, courtesy, and the lightning-fast speed of their replies. Many people highlight the exceptional customer service, noting that the support team is top-notch, responsive, and genuinely helpful in resolving issues quickly and effectively. Reviewers also appreciate the clear rules and the overall excellent service provided, with many experiencing smooth and straightforward processes. However, some customers also noted issues with payouts, with a few reporting that their payout requests were denied due to alleged rule breaches, sometimes without clear prior notification or explanation. There were also occasional mentions of accounts being disabled or not receiving a live funded account after completing the required phases.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment. Many customers report positive experiences, receiving... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the responsiveness and helpfulness of the... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the fast and... See more

Service

Users describe positive interactions with service, highlighting excellent communication and helpful support.... See more

Staff

People report positive experiences with staff, highlighting their responsiveness, professionalism, and... See more

Based on these reviews

Rated 5 out of 5 stars

Another payout approved, honestly I wouldn’t go anywhere else. Rules are very clearly listed unlike other prop firms, I prefer the step 2 challenges personally for not having to worry about the consis... See more

Company replied

Rated 2 out of 5 stars

I had a mixed experience with TraderScale that I feel other traders should be aware of. Initially, I successfully received a payout using a specific trading approach. However, when I con... See more

Company replied

Rated 5 out of 5 stars

2nd payout received. No issues at all. Follow the rules get paid. Rules require understanding and communication with traderscale if in doubt, its not easy and you will breach some accounts in th... See more

Company replied

Rated 5 out of 5 stars

Another payout received with no issues. I’ve had 4 payouts since November and honestly no issues. The team are really fast to answer any questions and the rules are all there in black and white. I act... See more

Company replied


Company details

  1. Alternative Financial Service

About Traderscale

Written by the company

Based in Dubai, Traderscale is a proprietary trading firm dedicated to empowering traders worldwide. We provide traders with the capital they need to scale their strategies, helping them unlock greater profit potential and take their trading to the next level.

We understand that one of the biggest challenges for traders is limited capital, which can restrict growth and profitability. That’s why Traderscale offers funded trading accounts, allowing traders to access our capital, take on larger positions, and maximize their returns—without the risk of personal financial loss.

At Traderscale, we believe in fairness, transparency, and rewarding traders who demonstrate skill and discipline. Our motto is simple: Stick to the rules and get paid. If you trade responsibly and meet our criteria, you’ll receive payouts with a smooth and efficient withdrawal process.

Official Trading Partner of Sunderland AFC

We are proud to be the Official Trading Partner of Sunderland AFC, reinforcing our commitment to excellence and trust. Just as in football, discipline, strategy, and consistency are key to success in trading.

With a commitment to trust, opportunity, and trader success, we continue to build a community of traders who thrive in the financial markets. Join Traderscale today and take the first step toward becoming a profitable, professional trader.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

924 reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

AVOID

AVOID, many of the rules are hidden in small print and not obvious, doesn’t make it easy for you to trade, many better prop firms out there

29 October 2025
Unprompted review
Traderscale logo

Reply from Traderscale

Hi Guy,

I'm sorry you feel this way.

After a thorough review of your trade history, our external dealing team identified multiple instances breaches of various policies as outlined in your contract.

As outlined in our policies, once an account breaches the rules, it cannot be reactivated. At Traderscale, we are committed to upholding our rules and procedures to ensure a fair and transparent environment for all our traders, which is why we display all of our live payouts on Traderscale.com/payouts. While we understand this may be disappointing, we are obligated to follow these established processes.

These policies are outlined to you in multiple places when you purchase your account, in our help centre, in your contract you sign before your account is enabled and via email once you begin trading.

You can also watch a video regarding our prohibited practices under the 'Rules and FAQ' section in your Trader Area.

We hope that you will understand that we have a responsibility to enforce procedures that back our rules and that you will give Traderscale another opportunity to prove that we pay our traders who stick to rules.

Rated 5 out of 5 stars

I took a short break from trading due…

I took a short break from trading due to personal circumstances but my first port of call now I'm back in the game was Traderscale having used them before, there support is exceptional, what a great prop firm, trust me I've used other prop firms before, there rules are vague and you can wait days for a reply unlike traderscale, ive always received a reply back far far quicker than I would of expected, honestly....if you read the rules these guys are very transparent and genuine from my experience, yes I blew an account with them but that was my own fault however I did learn from it and did reach out to support and they clarified the areas that concerned me which was so reassuring hence why I've returned, keep up the great work guys and thankyou for your support 🙏😎

29 October 2025
Unprompted review
Rated 5 out of 5 stars

I’m so happy & grateful that I joined…

I’m so happy & grateful that I joined at Traderscale. It’s a very great platform, fast response from the support system & it’s very legit. I recommend traders to join to scale your capital. I’m sure it will change your life.

28 October 2025
Unprompted review
Rated 1 out of 5 stars

My Experience with Traderscale: Many Promises, No Credibility

My Experience with Traderscale – A Major Disappointment Despite Their Claims of Transparency

I was genuinely impressed when I first discovered Traderscale, especially after learning about their official partnership with Sunderland AFC. That partnership gave me confidence that I was dealing with a professional and trustworthy company.
Unfortunately, my actual experience turned out to be the complete opposite.

After consistent trading and fully respecting all the stated rules, I was shocked to receive an email saying that my profits were denied and my account permanently closed due to so-called “violations” — without any solid proof or clear explanation.
All my trades were transparent and within the guidelines, yet my hard work, time, and effort were completely disregarded.

The support team’s responses were repetitive and lacked any real clarification.
Such behavior does not reflect the standards of a company that promotes “fairness” and “transparency,” especially one that publicly partners with a respected football club like Sunderland AFC.

Frankly, this experience shattered my trust in Traderscale.
I sincerely hope they review their internal processes and uphold the same transparency they proudly advertise — because true credibility means giving every trader the fairness they deserve.

Account ID: 11305
Email: meddahforex202@*******.com

Thank you for your response. However, I firmly maintain that I did not violate any of your rules and that I fully complied with all conditions during my evaluation and trading period.
Mentioning "violations" without allowing me to personally review the evidence on my MT5 account is not transparency — especially since the data you sent can easily be modified by anyone.
I only requested the right to verify my own trading records directly on the platform, which is the minimum right of any professional trader.

I kindly ask you to reconsider your decision and review my account properly on the platform. Ignoring legitimate requests from traders does not align with the professional and transparent image your company promotes — especially through your partnership with Sunderland AFC.

Account Performance Overview:

Profit: 3.63%
This indicates that I achieved a 3.63% profit from the original capital — a stable and positive performance, fully in line with disciplined risk management and the platform’s trading rules.

Balance: $103,633.54
The total amount in the account after closing all positions. It includes both the initial capital and the realized profit.

Equity: $103,633.54
Represents the real value of the account at this moment. Since there are no open positions, the equity equals the balance — showing consistent and stable performance.

25.28% / 40%
This ratio reflects the consistency or progress level in performance relative to the platform’s risk or target threshold.
The first number (25.28%) shows the actual performance or consistency achieved,
while the second (40%) represents the maximum allowed limit — meaning the trading remained well within the safe and acceptable range.

---

Summary:
The account demonstrates disciplined and balanced trading, achieving steady profits without violating any risk or compliance rules. This clearly reflects my full commitment to fair and transparent trading practices.

Your response is completely unacceptable.
You claim there were “policy violations,” yet you have provided no clear evidence.
You even blocked my MetaTrader account, preventing me from accessing my trading history and defending myself.
This is not transparency — it’s a way to avoid paying traders their rightful profits.
I will not register with your company again, as you have deeply disappointed me and withheld my legitimate funds.
However, I still hope the company reconsiders and acts with fairness.

Thank you for your response, but I still affirm that your decision is unfair to me. You have not provided any real evidence of the alleged violations, and despite my full compliance with your rules, you refused my profits and closed my account without a clear justification. This is not fair and does not reflect a transparent trading environment as you claim.

Your handling of this case is deeply unprofessional and misleading.
Hiding behind vague accusations, blocking platform access, and refusing to provide verifiable evidence is not how a credible or ethical firm operates.

22 September 2025
Traderscale logo

Reply from Traderscale

Hi Meddah,

I'm sorry your payout was rejected and your account breached.

Unfortunately after a detailed review of your trade history, our external dealing team found there to be multiple breaches of the policies you signed within your contract. This evidence has been shared with you via email from our support team, yet you choose to disregard it. Our rules are clearly displayed on our website, in our help centre, in your contract and even emailed to you once you begin trading. We pride ourselves in our transparency which is why we publicly display our payouts.

It is our responsibility to ensure the correct procedures are conducted following breaches of policies to ensure a fair environment for all traders.

Our rules are also clearly explained within your trader area 'Videos' section.

We have already provided clear evidence via email to yourself of the breaches you on your account. Your MT5 account is deactivated as it has breached the terms of your contract. This is standard procedure. You can still see all of your statistics and trade history within your Trader Area.

This is one of the main reasons we display all of our payouts live on the blockchain at Traderscale.com/payouts, where the cannot be forged and where we have sent over $4m in payouts to our traders who have stuck to the rules.

Rated 1 out of 5 stars

Traderscale is scam

Hi all I would not trust this broker.
My challenge was stopped,
When I was very close to complicate it.
Saying I breathe stop loss limits.
Knowing. My trades were in profit.
Possible breach could happen around 8.45 in the morning.
But system was stopped 13.15
When I checked Traderscale Web site 10.30 and 11.45. It was showing 71.3% compleat challenge. But blocked 13.15 to be very close to compleation.
That clearly shows that operating system inaccurate and we can't trust it.

24 October 2025
Unprompted review
Traderscale logo

Reply from Traderscale

Hi Laimonas,

I am somewhat confused by your review, as you clearly breached the max drawdown as can be seen in your trade history?

I have attached your trade history in an email which clearly shows multiple EURUSD positions which took your balance below the max drawdown threshold.

I appreciate this must be frustrating, but we have a responsibility to ensure the procedures that back our policies are enforced.

I hope you will understand that it is unfair to leave a review like that. We pride ourselves in the reputation we have on Trustpilot. A negative review really affects a true representation about Traderscale. We have many great comments about our payouts, support team and service in general.

I would appreciate if you would consider removing or updating your review, given the circumstances.

Rated 5 out of 5 stars

My experience with Traderscale

Have been trading with Traderscale for 1,5 months. Received my first payout two weeks ago, review took around 30 hrs and LESS than 1 hour from the moment I received payout approval to the moment I received it to my wallet. Super fast, it was a wonderful surprise for me. Payout timing is important, but I’d also like to add that I’m happy with the support responses and the dashboard.
If you have a chance to do an interview with Alex, it would be nice to share the experience live. Thank you Traderscale!

22 October 2025
Unprompted review
Rated 5 out of 5 stars

The payout process was nice and smooth

The payout process was nice and smooth. Within less than 24hrs I had an answer whether my payout had been approved or not. Once it had been approved it was in my rise account within 36hrs. Clear communication throughout and support was 10/10 when I needed them.

17 October 2025
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY STAY AWAY

In response to their reply which ironically I can’t post straight to my profit was running £1500 profit, then I lost 2 x 70 pips trades running 0.19 lot sizes, that keeps me well in my MAX DAILY DRAWDOWN LIMIT!

8 October 2025
Unprompted review
Traderscale logo

Reply from Traderscale

Hi Skye,

Thank you for leaving another negative review.

You clearly do not know how prop firms work, since you made a loss of $1k on a $25k Speedy account from your equity on the previous day.

As previously stated, you can clearly see these breach levels in your trader area, where you can monitor them to ensure you do not breach drawdown limits.

It is our responsibility as a prop firm to ensure that procedures that back our policies are followed to ensure a fair environment for traders.

Rated 5 out of 5 stars

Complaint resolution

I had an issue on my account. My query and concerns were forwarded to Liam Jervis. Liam not only listened to the points i had raised but took ownership of the problem and provided me with a solution within a matter of days.

10 October 2025
Unprompted review

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